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February 2024 by Elizabeth
They treat people bad, no manners, seems to hate what they do for living… the only thing going up there are the prices of postage.
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January 2024 by Hunter Glenn
Really run down, extremely dirty, and they are not fair to customers who bring them a ton of business.
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January 2024 by Jessica Perez Roman
Horrible to call there they don't answer youThey never find the apartmentThere is no delivery in time
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The best email is this one, everyone, very attentive.
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December 2023 by Oswalmir Pina
Always in this place they are so friendly and solve my problems instantly. Thank you so much. Excellent customer service and contagious good spirits.
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October 2023 by Beatriz Bobes
Very good experience, fast service and everyone very friendly from what I could see, Damarys the girl who I think was her name was very attentive, happy and helpful and the other two men who also served looked the same. It contrasts with my bad experiences at the USPS on 152nd Street and 136th Ave. THANK YOU
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October 2023 by Tony F
I've never left a review for a post office before but I randomly used this one yesterday because I was in the area and I was really impressed. While I was on line I saw the staff being extremely courteous and helpful to every customer that passed through which I found quite unusual given prior experiences with post offices. They were very efficient and moved customers through quickly. The clerk named Frank was really remarkable and clearly enjoys his work and helping people. Kudos!
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August 2023 by Alix Pons
I dropped a package in the blue bin on July 27 2023 and till this day no updates. I went there in person hoping this could be resolved and nothing. I lost money and my package. This has never happen to me until I came to this usps. Never coming back to this location.
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June 2023 by Maydelis Caballero
I have called 31 times with no response. I paid for certified mail and they haven’t been able to deliver it. I went to pick it up in person to be told the package is not there. I will be filing a complaint with the Florida Department of Agriculture and Consumer Services.
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June 2023 by Lourdes Summerdancer
I drive the extra mile to come to this location. My local Post Office which is closer to home is a disaster! The staff here is always friendly, polite and professional. This is a stand alone building with plenty of parking. It’s a Win Win!The only time I’ve seen long lines is in December - folks that wait for the last minute (me included) to ship their packages out for Christmas delivery. But then again, you will experience that everywhere during Christmas holidays.NOTE: People with less than a handful reviews that give 1 star to this location their reviews cannot be taken seriously!!
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May 2023 by Lourdes Z
I drive the extra mile to come to this location. My local Post Office which is closer to home is a disaster! The staff here is always friendly, polite and professional. This is a stand alone building with plenty of parking. It’s a Win Win!The only time I’ve seen long lines is in December - folks that wait for the last minute (me included) to ship their packages out for Christmas delivery. But then again, you will experience that everywhere during Christmas holidays.NOTE: People with less than a handful reviews that give 1 star to this location their reviews cannot be taken seriously!!
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December 2022 by cristina pestana
I’ve chose to go to this location exclusively for the past year and a half because in this location everyone is nice and helpful. I haven’t met a single rude employee in this location and it’s always a pleasure to go to the post office since I found this particular store. There’s always a customer in there that is extremely rude and unreasonable, hence all these negative reviews. But honestly, the staff in this store is excellent! They deserve better recognition!
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December 2022 by Jacqueline Roca
Sunset & 117th avenue post office. It’s Saturday November 12th, 11:15am and only one postal worker at counter with 15 people in line and growing Two workers stepped to the back for who knows what but have been gone for at least 1/2 hour.Management needs to do something about this.
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September 2022 by Laura G.
As a small business owner, I've been to many different post offices in Miami. This one is by far my favorite. The employees are funny and nice, and very helpful. Every time I'm there, I'm greeted and everyone is courteous and nice. I have no complaints at all, whereas my experience at other post offices have not been the same. I recommend this location. Also, they let me know when I'd be better off using a different envelope or method of shipping, which is very nice of them to do.
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August 2022 by Jennifer Ugarte
How this post office manages to lose my packages more than once a year is beyond me. Again, packages that were supposedly delivered are not in my mailbox.