-
March 2024 by Daniel Mera
Helpful staff, spacious store and neatly kept. Great job guys
-
March 2024 by Joan Walter
Can I give negative stars?I scheduled and received a confirmation for an appointment to have my very simple will notarized. When I arrived. Frank was extremely rude, saying that he didn’t like to do wills in general and that he didn’t have anybody available until 11 anyway. When I questioned why I received a confirmation notice, he said that wasn’t his fault and tried to rationalize with, “Well, what if I died today —you wouldn’t have been able to get your will notarized?” That’s the most ridiculous, juvenile argument I’ve ever heard. Frank was combative, dismissive, and all around unprofessional, raising his voice in an effort to silence me. He was defensive from his opening comments and clearly does not like his job. I am very disturbed that this location advertised notary service, and that I went to the trouble to schedule the appointment online only to be “greeted” be by some irritated, unhappy man who is not only unprepared to render the services, but is clearly unwilling to do so due to “liability” issues.Ridiculous. I felt as if I were arguing with a toddler who had done something wrong, but was trying to avoid responsibility.I’m going to the UPS by the U of M and will NEVER come here again. Why would I patronize a business with such an obnoxious reception? .Oh, I wanted to add that Frank said that if I leave a negative review, I will “make him look bad”, a childish comment. He should be held responsible for his behavior.
-
February 2024 by Jessica Fox
The crew here is always helpful when I return packages. I have quite a lot of returns, due to work, and the staff is always patient and friendly.
-
January 2024 by Natalie Hart
Manager was very rude to me, will not return to this location
-
December 2023 by Nicolas Bofill
It’s truly always a pleasure dealing with Frank and staff. I’ve never had an issue. Thank you Frank
-
October 2023 by Kassie Thweatt
5 Stars for MARK ! Very nice , professionally and helpful ! And added a Great smile too !1 star for the other man who greeted me with nothing but rudeness and was horrible ! If I didn’t have to get the package out right away I would of for sure left !Thanks Mark for being a kind and professional soul ! Keep it up and don’t ever be like the grumpy old man you work with ! Hope he’s not the owner -
-
October 2023 by Dixiana Rubio
Horrible service. Over the phone I was told by the young employee to come after noon to get a will notarized. I had to do it here because this is where our lawyer has her box and she recommended we do it here. After driving a long way I was told that an employee didn’t come to work so they couldn’t notarize the will. He said, I told you to come after 2pm. I said no, you said noon. They just wasted my precious time.
-
June 2023 by Arian McDonnell
The only ups store I recommend in Miami. Frank, the owner, has an excellent team which have been very helpful on numerous occasions. If you have urgent business this is the only location I would use. I've used many stores and I will tell you that I will drive the extra distance to go to this one.
-
May 2023 by Arian
The only ups store I recommend in Miami. Frank, the owner, has an excellent team which have been very helpful on numerous occasions. If you have urgent business this is the only location I would use. I've used many stores and I will tell you that I will drive the extra distance to go to this one.
-
May 2023 by Maria Alfonso (ClayMoonCreations)
Between the very nice people working in this location. A young girl was extremely rude and unpleasant. I got confundi with location, and while I was trying to figure out this girl was making faces and went, I attended to ask she give me attitude once more. I wasn't rude just confused. this few people that are nice are the only reason I'm no give 1 star
-
February 2023 by Tim Lieske
Tried to do an Amazon return through this store. Had trouble on my end with Amazon. Employees were unhelpful and rude. They made it abundantly clear that my technical issues were bothering them.
-
December 2022 by Yasnely Cardoso
The amount of rudeness and poor customer service delivered by the employees Danielle and Josiah in the short time I was at the store is simply unbelievable. There’s plenty of other UPS stores around. Don’t come to this one.
-
December 2022 by Mario S
Constantly close earlier than they are supposed to and are snarky half the times when they’re open. I feel like they believe they are beyond reproach. Look at this photo. It was taken seven minutes before they were supposed to close and the store is completely empty with the lights turned off. They must’ve closed at least 15 minutes early.
-
December 2022 by Shannon Jones
This is the Miami UPS Store with the pros! I went to another UPS Store before coming to this one today. The other one had a long wait and the workers suggested I try another store to handle a national account. I’m so glad I found this one! There was no wait. The employees were efficient and kind, even to my infant daughter. They handled my needs with ease. I’ll be back the next time I need to ship a package!
-
November 2022 by Miguel Carrasco
I love to go here it's always nice clean and no waiting on line, Frank is always willing to help and making sure all information are correct, I like the teams of people that work there no issues. Thanks for all you helps.
