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March 2024 by Veronica J
The variety is infinite both in products and prices. You will find the product you need according to your budget. The advice is always great.
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February 2024 by Vanetta Castillo
I drove an hour away to be racially profiled and mistreated by an older woman who works in the perfume department of the store. She asked me a total of three times did I need help and did I want a bag after I told her no initially.I was only there to pick up a perfume I bought online so I decided to smell others while I was waiting for my order to be ready, every perfume, I picked up to smell, she followed me around to make sure I didn’t steal it. It was super uncomfortable and it made me feel so bad because I don’t even steal.. I work hard to afford the things that I want. The woman was so close to me that when I turned around, we bumped into each other.. I will never shop here again and ill be returning the perfume.The woman was so fixated on me, she neglected the others who needed her assistance .
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February 2024 by Sara Martinez galardy
The best
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February 2024 by Ely Arana
Love ULTA. Cheaper than Sephora, and has a wide selection.
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January 2024 by Elzza Novias
To my beautiful companion Aisha Arianne, it is a place that we cannot miss.
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October 2023 by Denyse Hogan
The gals at this store are incredible. I had an unusual problem that the store in Pine Crest, FL refused to resolve for me and Regina and Elba at this location went above and beyond to solve the problem for me. Thank you so much Regina and Elba. You girls are incredible!
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September 2023 by Veronica Alfonso
I had a great experience doing an exchange at this ulta location. Alicia was the worker who helped try a different shade of the product I was returning, she was so gentle and caring, showed amazing customer service skills. At the register, Regina together with Alicia made everything possible with my exchange. Really great location!! Love this Ulta.
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September 2023 by Martha Mendieta
I visited store #1077 Friday after working. Went to replace items that I ran out of, Made it to the front of the line and I didnt have my card and I used my last 4 digits of my SSN and the cashier told me that I had to call Ulta customer service and the representative told me I had 2 accounts in my name and 1 of them was closed, and she told me I needed to ask the manager for my account number to she could fix the problem but the manager refused. I need to know why I had 2 accounts and why the manager refused what the representative had to me.
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July 2023 by C T
I ask my stylist for highlights to frame my face instead she bleached a chunk of my hair which is now a bit fried, unsatisfied with the result she was willing to correct it, during the process she was really dismissive. She complained to her coworker, having to redo the service.I ended up leaving with same color hair since my stylist was not very helpfully towards the end and was an uncomfortable process.I called Ulta in regard to have the servicere-done in some way, but I have yet to hear from anyone.
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July 2023 by Janet Morton
Excessive customer service. I would say too many employees trying to help the clients. I like to experience also on my own.
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June 2023 by Christopher D.
Booked a last minute salon appointment with Loida Perez. Showed her a picture of what I wanted and she gave me exactly what I asked for. She's kind and friendly, and wants to make sure you're happy with your cut.
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June 2023 by Michell Gomez (Chelle)
Erick did my eyebrows and omg he’s so nice, so caring and super sweet. Definitely going back just because of him
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May 2023 by R R
This was a while ago but I scheduled to have my makeup done for an afternoon event and asked the gentlemen in the makeup section that I wanted a light makeup look. He proceeded to apply a dark brown eyeshadow and dark lipstick. His reason was that it was an afternoon event with a lot of photography so this makeup look would show better on photographs. I get that, but it's not what I asked for and it made me extremely frustrated. As I was leaving, he started gossiping with the other staff and they all stared at me while I was checking out, making comments like "it looks fine, don't know see what the problem is". The problem is that it's not what I asked for. I shouldn't even have tipped. I took off the makeup when I got home and lost out on $50 dollars. Never again.
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May 2023 by claudia flores
If zero stars were possible that would be how much I would rate this Ulta. I would love to start by saying I had boughten my mom a perfume for Mother’s Day but got the wrong one instead .So I come in to go return the perfume .The cashier starts talking to me and starts asking for my phone number in order to look up my account .She starts the refund process and I kindly told her can you please give me a store credit since I am going to buy another perfume. she told me yeah let me just ask my manager for authorization the manager comes up to us mind you the lady didn’t even say hi how are you just comes and she’s like press the screen for me please and I clicked yes and she’s like yeah we sent it to your card and I looked extremely puzzled and I’m like how about the store credit and she goes no it’s too late pick how you would like your receipt emailed or printed.The customer service here is unacceptable .The manager definitely needs to learn basic etiquette and learn what it means to always put customers first .
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May 2023 by Luis H
Great spot and pretty well stocked with the latest on skincare products, recently started to struggle with dry skin and darks spots and found here everything I was looking for!! Costumer service were kind and helpful. Store was a bit busy but line and checkout were fast.. I would definitely come back and recommend this location!!
