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November 2023 by Jaime Amaya
Juan is an expert. He is knowledgeable, kind & patient. If you need your phone fixed this is the place to go & he is NOT trying to sell you a newer phone. He just wants to fix the one you have. Five stars ⭐⭐⭐⭐⭐
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November 2023 by K M
A+ Service. Great people. Tech Juan was extremely helpful. They helped me same day. Guided me in the right direction to fix my computer. I highly recommend this repair shop for your phone and computer repairs. 5-star rating from a satisfied client.
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November 2023 by Denisse Soto
I had an amazing experience with the team. They were able to diagnose the problem and fix it. Was only there for only 20 min! I recommend them.
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November 2023 by Lisa Szydlo-Roque
Excellent service…quick turnaround and very friendly/professional staff!!!
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November 2023 by Robert Remmen
I had a very good experience. I had to have a screen replaced on my IPhone 8. Eduardo and Jorge were very professional and the job went high speed and low drag. Previously Chris Miethe helped me with FREE advice.I have a lot of questions about how to use my earphones, Apple ? watch and other devices . I would like to sit down with one of your people and discuss how to get my devices communicating.Please let me know that you have received this feedback.
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November 2023 by Lourdes Summerdancer
My iPhone screen was previously replaced but only lasted less than three months! I believe the screen glass (replacement) is not as thick as the original one which I believe is why it cracked! iPhone screen replacements are not cheap! Ended up paying over $200 for two screen replacements in less than three months!! ?Since my phone was out of commission my fiancé Googled for a repair place and came across this location. It was fixed within the allotted time I was given so I’m thankful for that. There is plenty of free parking vs South Miami location.The other issue is I walk in and there is nobody at the the front desk to greet customers. I was waiting a few minutes for someone to come from the back. I am not aware if this is a one-man or two-man business, but regardless this is not acceptable.NOTE TO MANAGEMENT: This is merely a constructive criticism there needs to be someone at the front desk to greet customers. Thank you!
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November 2023 by Gerri Sylverin
The customer service here is excellent. I was able to pick up my iPad In 1 business day. I was so excited they were about to work with me, and called me as soon as I was able to pick up. Thank u so for your help.. Amet you’re the best. Thank u so very much
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September 2023 by Jestin Ware
Took forever for my repair and they did a TERRIBLE job. You would think a reputable company could easily fix a screen replacement for a Samsung.. WRONG. Beware of this shop. They were gossiping the entire time I waited on my repair, which displays lack of urgency. My phone is in worst shape then I brought it in. Had to submit another claim from my vendor and now receiving new phone because of it... How terrible.. Never using Ubreak Again!
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September 2023 by Obdulio Pete Mateo
I am asking why an extra charge for a repair I already had paid for and it didn’t last a month. The part I was told had to be ordered because the ones in stock were defective. I am sure that if the one there was defective there is a high probability that the one used a couple weeks earlier on my unit was or may have been defective as well. That should have been considered and I am not happy having to have paid again for the same repair.
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September 2023 by Jerry Naranjo
Ahmed was amazing. Great customer service, great repair, and very fast. Original problem was caused by a different location and uBreakiFix Kendall Ahmed fixed it. Thanks
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August 2023 by Danny Toro
I recently had my Garmin Edge 520 repaired at You Break I Fix, and I am extremely pleased with the service I received. The repair process was seamless, and the staff at You Break I Fix were knowledgeable, professional, and efficient. They quickly diagnosed and fixed the issue with my device, ensuring it was returned to me in perfect working condition. Not only did they provide exceptional repair service, but their customer service was also top-notch, as they kept me informed throughout the entire process. I highly recommend You Break I Fix for any electronic repairs, as their expertise and excellent service exceeded my expectations. Daniel was amazing!!! Thank you so much.
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August 2023 by Jacqueline Beharry
Was assisted by a charming young man with beautiful eyes and lovelysmile.And now i know why my husband shouted and carried on whenever I dropped the phone....NEARLY TWO HUNDRED DOLLARS FOR A NEW SCREEN!!!!!!No wonder you hired such a good looking counter person to close a sale.
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July 2023 by WILLY RAMOS
I took my Android phone to repair the charging port. The part was not in stock so it had to be ordered. I was notified of the part's arrival 2 days later and returned the phone to the shop. The actual repair took less than 20 minutes while I waited. Everything is working perfectly now. Thanks Adrian and Juan!
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July 2023 by Kristy G.
Great technicians. They do a great job with repairs. Very affordable and quick to fix.
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July 2023 by marilyn pimentel
I had a great experience with Amed. I hope I got his name right. He was professional and delivered an excellent service. He fixed my cell in a bit. I will definitely recommend him.