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December 2023 by Robert Perez
My experience with U-Haul here was nothing short of a disappointment. After reserving a truck through their app, I arrived at the designated gas station only to find myself waiting for a staggering 10 minutes in line before being attended to.To make matters worse, there was a complete lack of parking space, turning the entire process into a chaotic ordeal. Considering that this location operates within a gas station, the limited parking availability is both inconvenient and a poor reflection of U-Haul’s planning.I strongly advise against using this particular U-Haul location for truck rentals. The combination of poor service and parking issues creates an overall unpleasant experience that I would not wish upon anyone else seeking reliable and efficient moving services.
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November 2021 by Ildelisa Montes de oca
Wasted an hour this morning trying to return the uhual truck . The man at the register (Jose) was extremely rude instead of just telling me the balance that was left to pay he was talking in circles telling me to forget what I left as a deposit that just a hold . I mean this man needs to learn how to explain himself barely speaks English and his Spanish is not helping him communicate properly with the customer with that being said I will never again go to this uhual dealer or business . If you need a good uhual dealer in the area go to Frankie's pizza ( 91 ave sw 40st) there professional and appreciate the customer service only reason why I was not able to go to them was because all there trucks were out
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November 2021 by Eduardo Seoane
(Translated by Google) Very good attention, very kind the lady(Original)Muy buena atención, muy amable la señora
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April 2021 by Brandon Mouta
Better than any moving company
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September 2020 by Al B
Great location but entering & exiting is very difficult, to much stuff going on in such a small location. Parking is difficult so try to have someone drop you off when picking up your truck. They have way to much stuff crammed in that tiny location such as a car wash, food truck & a auto mechanic station and the Uhaul truck tightly parked next to each other all on the same property. Also, they only have 1 attendant which handles the Uhaul, the convenience store and those who want to play lottery and/or get gas. The service is good once it’s your turn. It would be nice if they gave you preference especially if you reserve your U-Haul online. Everything takes long and it can get hairy trying to put your uhaul truck back in the tight parking space due to all the other stuff going on.
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September 2020 by Alex B.
Convenient location but entering & exiting is very difficult. Way to much stuff going on in such a small location. They have a car wash, food truck & a auto mechanic station plus the U-haul rentals all on the same property. Also they only have 1 attendant which handles the Uhaul, the convenience store and those who want to play lottery and/or get gas. It would be nice if they gave uhaul renters preferential service especially you order online for a designated pick up time.The cashiers are very nice and helpful when it's your turn.Everything takes long and it can get hairy trying to put your uhaul truck back in the tight parking space due to all the other stuff going on so go there with a little time of early in the morning.
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August 2020 by Segundo Gil
(Translated by Google) Bad attention!You make a reservation and they give the trucks to other people!They are super irresponsible and disrespectfulI do not recommend them at all!They should close the U-haul of that place what it gives is a bad reputationIf you don't know about customer service, close the store(Original)Una mala atención!Uno hace reservación y le dan los camiones a otras personas!Son súper irresponsables e irrespetuososNo los recomiendo para nada!Deberían de cerrar el U-haul de ese lugar lo que da es mala reputación Si no saben de atención al cliente cierren la tienda
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July 2020 by Henry M.
U haul Costomer please don't go to this placethey force you to take the insurance if you do not accept they tell you that they cannot rent the van they earn a commission for each insurance they sell. I went to another link near and there they rented everything without problem Star Express Food Store 7905 NW 2nd St Miami, FL 33126
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June 2020 by julian zabala
Arrived 6:50 to rent uhaul . Lady at register took 15 min with single costumer . When my turn she says sorry uhaul is closed . At 6:02 . Crazy bad service .
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October 2019 by Franco Bariani
Betty the best costumer service even that the had to deal with both. ( Uhual and gas station costumer line)
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May 2019 by Jorge Luis Hidalgo Martinez
Very very bad service, I don t recommend to go there. The woman that need to help the people that want to rent , she doesn't t want to work, she is not polite. I will not come back never again! In this moment I am doing a complain I am wating an answer!
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August 2018 by Yvonne Souchet
Open 24 hours