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November 2023 by Ector Chaves
Excellent service, I will come again.
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November 2023 by Radames Fernandez
When you need to pay your phone monthly payment or have a technical problem, there is no better place in Miami to solve any problem than Procell Miami.
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September 2023 by Romain Ritter
Excellent Service. Phone was picked up from my home and brought back 3 hours later 100% fixed. Couldn't be happier. Thank you Procell miami
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April 2022 by Jessica Jetland
My phone is already broken within the first few weeks of it getting "fixed." Not only was it NOT fixed, I get constant notifications letting me know, the screen is not compatible with the device.. which is why the screen broke within weeks of it being "fixed". The told me it would be done within 4 hours, it wasn't even started to be worked on within 4 hours, it was all day, to receive a back a broken phone. I wasted hundreds of dollars and now get to spend hundreds of more dollars to fix what they ruined.
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April 2019 by Gloria Kelley
I Love your phone the box said 2013 on it not Doral FL. & No red sim card with. It honestly. I try calling youns got laugh at.
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October 2018 by Jesus Diaz
Great and quick service! Went for screen repair and they were done in 45 minutes. Punctual and great communication. Ask for Alex.
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October 2018 by alex ramos
I came in to ask a few questions about my current phone, they were supper knowledgeable and were able to answer all my questions they were even able to give me a great deal on the Samsung galaxy S8 overall it was an awesome experience!! Would highly recommend
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October 2018 by moises castaneda
i congratulate you for the effort you made to repair the screen of my iphone 7 plus no doubt that i will recommend you and i give you 5 stars for customer service
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June 2018 by Cris2Violet
Place sucks when I went in to get my phone, a few months ago, the lady put in a code I had to transfer my number over and she put the code in wrong I was there for 2 hrs, and I had to go the following day to see if she can get my phone activated, which I was there another two hours. Don't go there when I was there a lady walked in and she told me your bullying that iPhone here and you're going to spend two hours hear and your going to have to come back and spend another two hours hear tomorrow, and by the way you can't unlock an IPhone, what I would like to know is why did that unsatisfied customer tell me, and not the employee that was helping me out, to bad she didn't come in earlier to tell me, before I bought it, or else I would have just gone somewhere else to get a phone. The lady employee and the unsatisfied customer were going at it for a while, even the employe started screaming, she made my ears hurt. By the way don't get simple mobile it sucks most of the time I have horrible reception. Another thing by the way the owner was, he made it looked like he didn't even care, hope he gets his employees some customer service training.
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November 2017 by Massiel Loo
Alex needs a raise! When I originally called for an appointment he answered the phone w great customer service. When I arrived to my behold he was the same person assisting all the customers. Tech was fast & i had a new perfect working screen in 30 mins! A+++
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November 2017 by Taryn Crosby
They were very friendly and fixed my phone fast. They offered me to wait in the shop while they completed the work, and aided me in my troublesome phone case. The job was immaculate upon completion and overall I am pleased very much at their service. Would refer to a friend or return to this shop anytime you have a broken screen issue. Great prices, great service.
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November 2017 by Khiry Favors
Alex displayed great customer service. The process was quick and easy and at a fair price at the right time. Will recommend to others!
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November 2017 by Sylvia Smith
Amazing place. Alejandro went above and beyond. He listen to my concerns with my phone and to help me find the best resolution. While I waited for my phone to be fixed I heard him help many customers. Great customer service and great advise. I just got my phone back and it's perfect!!! Thank you
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October 2017 by Ken Place
On 8/10/2017 visit to this store with a simple request, transfer a existing number to a tracfone. If you enjoy rude response and big sigh as if was the most difficult thing ever asked. RUDE and NASTY is your thing go to this store. - 5 Stars is my rating.