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February 2024 by Andrea Cardenas
We had a very bad experience with the doctor at this veterinarian a few weeks ago. My dog needed three documents for boarding on American Airlines, and he did not know how to fill out the required documentation. Even though I contacted them weeks in advance to inform them and ask if they could help us the documents or if they had experience with them.The doctor could not determine the breed of my pet. My dog is a mutt but, even among mutts there's a predominant breed that can be determinate by physical exam (for example, mixed- Labrador).We chose this clinic because of its proximity to the airport and also because we had already had communication with its staff about the documents, but definitely a bad choice.At the airport, the staff called him several times to please ask him to give them a breed for the dog, even the AA supervisor said and I quote 'There were two dogs who got together and had a puppy. Tell me a possible breed of dogs' and the doctor could answer.Terrible experience and stress with this clinic.
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September 2023 by Amaury Sierra
Amazing clinic to go and have my pets taken care of. The staff is super helpful and knowledgeable.
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November 2022 by Yily Echevarria
Excellent customer service, excellent doctor, friendly staff, they really care about your pet, highly recommended.
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May 2022 by Wilberg Hernandez
Great clinic and the whole staff is very friendly and helpful. Well recommended!
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April 2022 by Beth Lopez
First and foremost whom ever gave this doctor's office a bad review has serious problems.. I I'm so incredibly fortunate to have ended up up with this this animal clinic And exceptional veterinarian.. My pet is in the best hands Not only Do they treat my Molly On a Personal level the staff is absolutely amazing... If you are looking for Is veterinarian with True professionalism and honestly it's not about the money it is about the best quality and treatment for your pet... I appreciate them and I will continue to have them in my Life As long as I have a pet in my life... Look no further no matter how far I go and I move I will always go to them...
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February 2022 by G Skier
Very nice, caring and professional staff. I had a great experience and will definitely go back and recommend it ??
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October 2021 by Amanda C.
Ive come to this veterinary clinic before and after 2020 they no longer allow you to come into the office and be with your pet while they see them. This is completely absurd and unjust. What exactly are theybdoing to our pets and why cant we accompany them? Nowhere else in the world has an issue with this. Aldo the secratary is extremely rude. She has an attitude and zero patience when youre just inquiring about YOUR pet. I called awhile ago and this insane woman hung up on me when I was asking a very common question. Do NOT go here unless you and your pet want to be mistreated and abused! He venido a esta clínica veterinaria antes y después de 2020 ya no te permiten entrar en la oficina y estar con tu mascota mientras la ven. Esto es completamente absurdo e injusto. ¿Qué es exactamente lo que le están haciendo a nuestras mascotas y por qué no podemos acompañarlas? Ningún otro lugar del mundo tiene un problema con esto. La secretaria es extremadamente grosera. Ella tiene una actitud y cero paciencia cuando solo estás preguntando por TU mascota. Llamé hace un tiempo y esta mujer loca me colgó cuando estaba haciendo una pregunta muy común. NO vaya aquí a menos que usted y su mascota quieran ser maltratados!
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June 2021 by Diaba L.
I have been coming to this vet for at least 15 years. They have saved three of our dogs. I cannot say enough good things about them and I so grateful I found them. You can tell The doctor loves what he does. I have never taken my dogs anywhere else where they are constantly giving me calls to update me on their status when they have had to stay overnight. Love them
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February 2021 by Madelayne
I came in with my dog Alvin (Westie)as an emergency even with no appointment on a Saturday. The Manager Gianca is Very Attentive and Loves her Job. The Doctor and his Assistants really do care to help heal the ones in need. Thank You All! Woof Woof !??♀️???
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September 2020 by Patricia Quintana Rodriguez
tamiami trail animal clinic son una gran familia q cuida y mima a nuestros bb. gracias a esa maravilloso equipo de trabajo gigi ,leysi y el doctor. MAX LOS AMA
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September 2020 by Omaira Perez
Nice personal. Clean and caring.
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August 2020 by LISA GONZALEZ
Best service. Compassionate patient and excellent Dr. Please bring your pets to Dr Cartaya he is God sent
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July 2020 by ALN Purcy
They answered the phone and pretended not to hear me because I spoke in English. I called from three different numbers and the lady responded to me in Spanish, when I started off in Spanish she heard me fine swapped to English she kept repeating Hello like she couldn’t hear me. Extremely frustrating. Not having a bilingual receptionist is hurting your business. My spouse does speak Spanish fluently but with that level unprofessional behavior we’ll take our business elsewhere.
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May 2020 by Dennys Castellano
Awesome service, terrific experience. Feels like home every time we go there, and they treat our furry babies as their own!
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March 2020 by Kate Mallin
These guys went above and beyond last minute to get my dog the vaccines, export papers, and health check she needed as we passed through Miami. I would highly recommend them to anyone who needs a vet and they're USDA certified. They were kind, reassuring, great with my dog, and she actually had a good time!
