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February 2024 by kris miles
Family member needed new digital SIM card. Excellent service.
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January 2024 by i “Yalode” Yalode
They need more employees to serve, the wait is terrible
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January 2024 by Ariel Liu
The staff is wonderful and helpful.
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December 2023 by Peggy Exume
Sales Associate Alejandra was amazing and extremely knowledgeable! I was impressed by how helpful and efficient she was. I previously came from a different T-Mobile store after they were not able to resolve my issue so I was thankful and relieved when she told me there was a simple resolution. Alejandra was so kind, professional, and my experience there was so stellar I just had to leave a review! I’m grateful.
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December 2023 by Violeta Capote
Wonderful atmosphere and great people making shopping experience a pleasant one!
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June 2023 by Doug Krause
Jackie was extremely knowledgeable and professional getting a new line and phone added to my business account. She's 5+ stars. The "inhouse DJ" was playing some great ones from the 80s too. Highly recommend this TMO location.
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February 2023 by Strong Fab Personal Training
Great customer service! Ricardo was kind and took the time to explain everything. I’ll will come back to that store in case I have phone issues again ??
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February 2023 by Juan Fuego
They kicked me out for trying to PAY MY BILL... im a business owner off 141 & u.s.1...WENT TO THE ONE OFF 158ST & DIXIE.... THERE U DONT NEED AN I.D. TO PAY A BILL... UNPROFESSIONAL PEOPLE WORK AT THIS TMOBILE... .. THANKS.
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October 2022 by Rad Tent
Great place to go. I had issues in previous T mobile locations before but since I found them I go for them even knowing they are far from my house. Efficiency and professionalism. I definitely recommend this place.
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July 2022 by Faye A.
T Mobile at the Falls saved the day for me today I bought a contract 1 year ago and had a major issue today . The rep Estrella displayed exemplary customer service.as she did when she made the sale last year Thanks for your patience and attention to detail
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June 2022 by Maria Llanes
Only 2 people working and one looks she doesn't want to be there
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May 2022 by Amely R.
Andy at this T-Mobile store was awesome! Best experience I've ever had at T Mobile location!!!!
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December 2021 by irina Toyne
Holiday hours Posted on their window says, opens at 10amIt is 10:40 and still nobody here!!!! Lights out, door locked, people waiting outside..., not cool.
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September 2021 by Maria Martinez
Hello, I need to write this review because this is the first time that I encounter a young lady working in a team Mobil that is soooo helpful!Her name is Emily Capote, 1st time in the store she helped us in the process of upgrading the phone she also mentioned to come back she would help us set it up and help us pack the old phone to send. second visit was super, she did help us and just left the store with everything set up and ready to return the old phone! This is the person to come see to upgrade you?? to a new phone!! Thanks Emily
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March 2021 by Alvaro Maya
Good experience,very helpful
