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February 2024 by Maria Valderrama
Im very grateful with Andreina. She is an incredible person and good seller. She was very patient with me.
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December 2023 by veronica bejarano
Donald Olivares' attention was excellent!! He knows his job and was very kind and patiently explained all the plans to us!! Thanks a lot!!
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November 2023 by Maria Leal
Excellent service from Miss Andreina, we are satisfied with her attention. Blessings to her!!!
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November 2023 by Analaura Sequeira
T-Mobile not only takes care of the quality of its network, services and products, but also guarantees to provide its customers with the best experience in its stores. The guys are super charismatic, friendly and willing to help you and clarify all your questions. Super grateful to Donald and Iván for guiding me and helping me achieve the best deal. ?
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November 2023 by Jose Luis Soto
Definitely in this phone company everything depends on who serves you. I went to the smallest one (since there are two in the mall) and they didn't want to help me, always making excuses not to do something that they could easily do, they just didn't want to do it, I went to the other larger store and the girl with the last name Bravo not only helped us but also did not make us wait, she treated us in the kindest way possible and with the biggest smiles and solved the problem that others did not want to (in 4 stores) In fact, I go to the trouble of writing this review just for her because for people like that it is worth acquiring a service, buying a phone or a product and always coming back, I hope they promote her and make her Manager, she deserves it, thank you very much for your attention very grateful
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October 2023 by dominick bueno
Bridgette and Abigail helped me so much they were awesome! Thank you
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May 2023 by Jess Th
Abigail had a very bad attitude just explaining the bill, she sounded frustated that I wasnt understanding how the bill works, I was planning to get an iPad for my son and I asked her to check how much it would be & with an attitude she said "what do you want me to check I said 28 a month" made me feel uncomfortable and d*** like if I wasnt understanding what she was saying. In the end, I said "okay ill come back another day." All she did was shake her head and not even a thank you. I will not come back to this store and just go to my local one that they dont have an attitude. With the pound of makeup that she wears, maybe she should stop wearing it and learn some customer service skills. No wonder the store was empty.
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May 2023 by Bella Baci
TMobile is my go to store for sim cards when I am travelling
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April 2023 by Lorena McKenna
David and Abby provided excellent and quick service helping me resolve the issue with my phone, after another T-Mobile store told me there was nothing they could do. Thanks.
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April 2023 by Marcos Cova
Friendly and helpful, and well located at the mall. As a matter of fact, this mall has two!
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February 2023 by Héctor Del Valle
This please offer a great customer service, very friendly employees, clean store and fast service.
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February 2023 by Google user
This please offer a great customer service, very friendly employees, clean store and fast service.
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October 2022 by Alexei Lopez
T-mobile customer service really deserves 0 stars. I’m leaving 4 stars just for Jean and Lazaro(manager) . They really know what they are doing. Great warm attention and service. These guys deserve a really good salary. Ask for them.
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October 2022 by Stern L
Mrs Ichel is very respectful and knowledgeable of the products here for sale. Dedicate and very patient with customers. Thanks so very much for showing care and most respectf !!!
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December 2021 by Carl Max
I needed to change my phone and they completely screw up my promotions and my entire experience with T mobile is terrible. Switching back to Verizon any day now. Never had a problem with Verizon.
