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February 2024 by Sarah Flores Rojas
I really like going to this store. Excellent staff. Very competent and they immediately solve your problem. There is free parking.
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February 2024 by Nayu Delgado
This Sta. Martina took excellent care of me. I am very grateful for her patience and perseverance in taking care of me! Her dedication is a sign that for her a client comes first. I CONGRATULATE YOU for ♥️ keep going and move forward Excellent service MARTINA
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December 2023 by William Garcia
Amazing staff and quick service to attend my needs. Definitely recommend coming here!
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October 2023 by Joanna Fuentes
The best t-mobile. Look for Eidi. The best customer service and experienced.She know how to help you in any questions. Call her La Cubana.
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October 2023 by Santos Betanco
I don't recommend this store if the person is a T-Mobile customer, it's miss comunicacion between employees-manager.
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August 2023 by Jordann W
Manager Eidi was soo helpful, polite and such a problem solver. She turned my whole attitude around and even got me to come back as a customer. She was extremely knowledgeable, kind and not at all dismissive of my issue I came in with. Plus this store is always in stock of what I come in for.
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July 2023 by Eidianys Reyes
Best TMobile ever the customer service is 100%
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June 2023 by Maribel C.
For the past 2 days I have been talking to at least 5 different customer service at 5 different calls and been to an actual store 3 times. All five agents on the phone will tell you to go to an actual store, and the agents at the store will tell you to call customer service coz they cannot do anything in the store. My account with TMobile was on auto pay for the duration of my contract. For $240.00 they put my account in collection for a line that I had cancelled by going to the same store and was confirmed by the agent that the line for the free tablet has been cancelled and yet they have been charging my account. I have now filed for dispute on Transunion,the collection agency and TMobile.. WARNING to everyone, they'll offer free tablet and services but once you leave them they will trap you by the fees connected with the free tablet without notifications... Also, customer service i got from ALEX here in the Miami Shores store, store # 2SHX, is great! he was there to assist me even with phone call to customer service, although i approached another agent named DANI (female) when Alex was still with another guest, and DANI was not shy to express her unwillingness to help me, and she showed this through her tone of voice, her not making eye contact, very dismissive, her body movement. With her lack of customer service skills ,she should not be allowed to interact with customers.
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May 2023 by Overwatch Guard
Good afternoon Xavier, this old Marine contacts you guys this morning to just say thank you and let you know just how appreciative I am for the kindness courtesy and professionalism shown to me by your T-Mobile employee Brittany. She was very considerate of my hearing sensitivities and my technical shortcomings. Not only did she expertly pair my phone with the watch she did it in a way that keeps us customers faithful.
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April 2023 by UNTOLD official YouTube
DO NOT SIGN UP WITH T-MOBILE IT IS LITERALLY THE WORST SERVICE PROVIDER POSSIBLE
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February 2023 by Kostiantyn Solntsev
That’s a great place. They helped me very fast and very polite and friendly. Also there are enough places for parking.
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January 2023 by Ivette Nieves
This store is a rip off starting with the store manager they lie to customer in order to get them to buy a devices we went they sold us 2 i phones 13 pro max supposedly there was a promotion ? it was buy one get one (FREE) never was free that was first second we asked for our phones to be insured the store manager assured us it was come to know when we went to another t mobile store for something we found out we wasn’t insured this store is a third party store it’s run by a corrupted manager who has trained all her employees how to lied to there customers they have no kind of professional skills it’s like walking into a joke Find a REAL TMobile Store!
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November 2022 by Angel Ameijeiras
Melissa help me out with great customer service.
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October 2022 by James Nunez
I was in a sticky situation that Metro by T-Mobile decided not to help me with, so I came to this T-Mobile location where I was attended by Sebas who exceeded all my requests and desires. I left SATISFIED TO THE FULLEST!
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October 2022 by James N.
I was in a sticky situation that Metro by T-Mobile decided not to help me with, so I came to this T-Mobile location where I was attended by Sebas who exceeded all my requests and desires. I left SATISFIED TO THE FULLEST!
