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February 2024 by Manuel Rosales
Lack of respect, this store violates the privacy of customers and has an arrogant manayer, OK if this is how they treat their customers that they are not capable of doing, I will definitely leave this company
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January 2024 by Jeff Watson
Really good service, i drive 10 miles out of my way to be seen here
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November 2023 by Willie Risby-Hannah
This T-mobil store, especially Karla, was phenomenal. Firstly, assist us with our needs. I love the atmosphere that was inviting in such a hurried world. We need more people like them interacting in business.
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November 2023 by Patty Cohen
Great location. They were very professional and made my new phone transition easy. Thank you to Gio who spent most of his time there trying to solve my issue.
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November 2023 by burt04200
The customer service provided by Karla was absolutely GREAT. If any one needs help with their service/product, please visit this location. The staff is very friendly and helpful.
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November 2023 by Francisco
Great customer service staff very nice great store coming Back and refering all my family and friends
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September 2023 by Dave Domzalski
Verizon sucks, T-Mobile Rules.T-mobile: Near seamless network, and constant great deals including (sometimes) free phones when you add a line.Biggest deal: Amazing customer service; both in store and on the phone. T-Mobile has always done right by me, fixing any of the few mistakes they have ever made... cough*take note Verizon*coughJuan (Just as awesome as Mark only a with more wit) will put up with horrible dad jokes or your money back...guaranteed.The entire team is always up to help with any issues and do so with a smile.
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July 2023 by Julio Teijeiro
I came into this store on Monday 7/17/23, I'm so happy I did, the manager, Juan Pablo is a professional, along with the other 2 staff members that were there, all my inquiries were solved, from now on this is the TMobile store for me, I had gone the same day,earlier to a store two blocks from my house on Bird and 83, where the guy who was there was not helpful AT ALL
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June 2023 by Miky Phillipee
This is a very different kind of T-Mobile. This is top tier customer service and extremely great consultative sales. Like the staff are knowledgeable, patient, and so so so helpful the staff member that was assisting me I can not remember his name and I feel so bad because he is literthe reason why I am writing he really helped me and my family out and he doesn’t even know. He sold me the T-Mobile router an absolute godsent for WFH. Thank you so much
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June 2023 by Alberto Chalbaud
My girlfriend and I went to this store to migrate our cel phone numbers to T mobile. To discover that her SS NUMBER is being used by another person, after almost 2 hours and after several calls to different departments they said that they were not able to solve the situation. In other words, fraud is being committed using T mobile platforms and they are not able to correct the situation. What kind of company T mobile is?I strongly recommend to stay away from T mobile, fraud is been commited and no way to solve it.
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May 2023 by Alí De Lima
Excellent service provided by Gio and Bryan. The best.
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April 2023 by Milagros Alvarez
I have been with tmobile for many years and usually go to this store because it is close to work. In February I had to upgrade my phone and with Yan's help, I was able to make the best option and his assistance in the process was excellent. But yesterday I had to go to the store because my phone broke and I received a replacement, I just wanted to help me with the transfer of information from one phone to another. The employee started to help me but apparently they changed managers, I don't know. But this one was not very nice at all and quite rude with the employees, and he only wanted me to leave so I could continue with the transfer myself. I didn't think it was very appropriate for him to treat me. If I need to go back and see it, I think I'll change stores.
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April 2023 by C Rodriguez
The lady who works there is awesome can't remember her name.
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April 2023 by Pedro Garcia
Thank you Brian for the wonderful service and for explaining everything helping me make the right decision
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March 2023 by Laura Sexto
Alejandro and Katiana ( I’m not sure this is the right way to spell it sorry) were so helpful . My friend got a new apple watch and Alejandro explained to him every detail instead of just trying to sell whatever he took his time to determine what would be the best option for my friend. The store gets busy but they work with patience and make everybody feel welcome. Both of them bilingual which is great in case you were wondering!!
