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April 2024 by Jackie Fuentes
Horrible customer service in the drive. I waiting a few minutes to see if the lady would look over to see if there were any cars. She didn’t so I decided to beep and she came to the window and said to me that is why there is a bottom there. I told her in a nice way I didn’t reach. I said isn’t it the same thing it was for you to realize I am here. The lady turned her back at me brought me back my deposit with an attitude. The customer service is horrible . I don’t understand why people have jobs with people if they just don’t want to be bothered . I hate that people just don’t respect others not even in the work place. I hope her supervisor tells her something. Customer service is so important.
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March 2024 by Gina Trejos
They are the worst bank, I have had a check held for 4 months and I have not had a response. I hope you see this comment and contact me if I don't have to take action on the matter.
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December 2023 by Leonardo Rene Grajales Sanches
Fast and effective
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December 2023 by Diana Cadena
Terrible service, long delays at checkout, there are 4 cashiers and only one attends the line while the others chat among themselves
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February 2023 by CoreTech LLC
Horrible bank! scammers!
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February 2023 by Svetlana Yagan
We are from Ukraine. They helped us a lot in this department, they opened a deposit bank card. Service was in English, everything with details, friendly attitude! Thank you very much to all branches of this bank for cooperation with Ukrainians who came under the u4u program, and not all of them have a sufficient list of documents to open an account in other banks. Thank you very much from all Ukrainians!??
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August 2022 by Maria Forrest
Plan to spend at least 2 hrs min waiting for your name to be called.S….L…O….M…..O!!!
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July 2022 by JAMES MCTIERNAN
My issue was resolved by individually meeting with a banker. I needed to submit my debit card for my google pay app. All set and good to go. Great job,thanks.
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January 2022 by Julio Cordero
(Translated by Google) Yesterday I was with my mother and the employee was quite sassy, she was a bit harsh with us, an altitude as if everything bothered her and the bank was empty(Original)Estuve ayer con mi madre y la empleada era bastante soqueta fue un poco dura con nosotro una altitudinal como si ella le molestaba todo y el banco estava vacío
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September 2021 by Mr Fernandez G
Muy lentas las cajeras….Mucho tiempo de espera
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August 2021 by chi ch i
Wow what a horrible bank. If its not the atm eating your money; its the staff with its horrible customer service. They close down early just because they don't feel like working. If i ask the teller what my balance just tell me im already there !!!! Don't send me outside to check and tell me that i am making you work.
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May 2021 by NCF29YT
Best bank I’ve been in. Customer service is really good, but waiting time is not well. Their bank is really clean, and I’m surprised how it is. I don’t know why it has 2.9 AV Stars. I would rate it 4 stars, but I feel the stars average is unjustified, so I’m boosting it to 5 stars.
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January 2021 by Silvia Rodriguez
Shame of them, 20 cars in the drive through and the lobby closed, no consideration no respect.Only one line in the drive through!!!
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December 2020 by Richard Rodríguez
Worst bank ever
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May 2020 by Patty B.
This location doesn't give a flying flip about you!!! Post coronavirus you would think that these a-holes would have enough common sense to man the drive-through with wiping down the machines. The lobby is all locked up even at 11 AM in the morning. Hooray for them, the hell with you!!! They have a worthless, useless fat-ass security guard out there dictating the spacing between cars. We're talking like, 3 inches between bumper to bumper. My message to Suntrust is: instead of worrying about the spacing of the drive-through cars, why don't you worry about having that rude fat-ass wipe down machines and that tube they use between the customer and the agent? I made the mistake of not having wipes in my car but I felt so dirty and disgusted I couldn't wait to get home to sanitize my hands!
