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December 2023 by Eseput
AAA++ service. Reny did a great job explaining all the different bike options and helped my wife and i pick the perfect bikes.
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December 2023 by Den Portnoy
Thank you very much for the excellent service, high quality bikes at affordable prices. Special thanks for the quick work. The whole family is delighted!
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December 2023 by Niclas Littner
I Booked two bikes online for Thanksgiving day and got a confirmation. Then I paid them online.The Store was closed on Thanksgiving day. Afterwards I called a few times und wrote an E-Mail.Never got a Feedback or the Money back. Really Bad.
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September 2023 by Demetri Kachevas
Reny at Suncycling in Miami truly exemplified what outstanding customer service is all about. From the moment I walked into the store, he greeted me and immediately made me feel like a valued customer. What set Reny apart was his genuine passion for cycling and his deep knowledge of the products they offered.He took the time to ask me about my biking preferences, the kind of terrain I would be riding on, and my overall goals with the bike. Reny's expertise was evident as he patiently explained various bike features and options, ensuring I had a thorough understanding before making any decisions.What truly impressed me was Reny's willingness to go the extra mile. He meticulously helped me choose the perfect bike, not just based on its specifications but also considering my comfort and riding style. He even took the time to adjust the suspension and fine-tune the bike to fit me perfectly, ensuring the most enjoyable riding experience possible.Throughout the process, Reny maintained a friendly and patient demeanor, addressing all my questions and concerns with a smile. He made me feel like I was making an informed decision and was genuinely invested in my satisfaction.In the end, the bike Reny recommended has proven to be an ideal fit for my lifestyle and needs. I owe my biking enjoyment to his dedication and expertise. The exceptional customer service provided by Reny at Suncycling in Miami has left a lasting impression on me, and I wholeheartedly recommend their services to anyone seeking not only a quality bike but also an unparalleled customer experience. Thank you, Reny and Suncycling, for making my biking journey a memorable one!
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September 2023 by Jordan Whitlow
This is my new go-to bike shop.The staff is super friendly and knowledgeable.I blew out the back tire and decided to just replace both tires and tubes. The gentleman in the store recommended the Pirelli Road Tubes to go along with the Continental GP 5000 tires. I got a next day estimate but the bike was ready in less than an hour.I'll definitely be hitting them up for future tune ups and parts.Much appreciated!!
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September 2023 by Antonio Insausti
I was in this store and the service from the employees was incredible, they answered all the questions I had and gave me all the necessary information so I could make the decision which bicycle was the one I really needed. I am very happy to have visited this store and I consider that thanks to the support and knowledge of these guys I made a very good purchase.I recommend that if you are looking to buy a bicycle, accessories or parts, do not hesitate to go there, even for a service for your current bicycle, 100% recommended.
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September 2023 by Rosa Tovar González
I found much more than I was looking for, I must emphasize the excellent service and the quality of the products???. I live in another state, they sent me my bike in perfect condition.
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September 2023 by Alexandra Bernini
I went to this shop to get help to fix a flat tire (that I had replaced here a few months ago) and was told to go outside and blow it up myself. Even after asking for assistance and it being obvious I didn't really know what I was doing, he couldn't be bothered to get up from his chair and threw out air instructions. As I was inflating it, I seemed to have popped the inner ring and when I went back in again to PLEASE ask for some assistance, the best he could do was sell me a new one and charge me for labor. Since we are neighbors and try our best to support small businesses in the area, my partner called to try and resolve/understand this very poor customer service experience. We were told by Alfredo, who said he was the owner, that we should feel lucky they provide free air because other shops charge, and ultimately 'SunCycling isn't the shop for us then and there are plenty of other bike shops in the area for us to go to.' I am extremely disappointed, and quite frankly will take his advice and never go there again. If they are this disrespectful and careless about how they treat customers, perhaps others should heed his warning as well.
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August 2023 by Mark Bucknall
Just moved to Miami from overseas and bought a Kickr trainer, mat and floor pump from this shop. Super helpful. I had a small issue with the Kickr which they were able to help with fixing straight away. Great customer service.
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June 2023 by Adam Kline
Easy good rentals in the middle of downtown. Great price for a hybrid and road bike so can’t go wrong. Only thing I would change is adding helmet prices to rentals to encourage getting them!
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May 2023 by Radu Ban
I rented a road bike from Suncycling for 4 days while on spring break. They have some very nice bikes as rentals. I rented a Pinarello F8 (size large) and it came in top shape with deep aero wheels (Reynolds 60mm). Bike rides very smooth and fast over the flat roads. I made the booking online it was very easy. The check-in and check-out were also very easy. Overall great experience and would highly recommend!
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May 2023 by Mathieu MELOIS
All the journey went well :- Easy to book an appointment- Very professional staff- Quick and reliableThank you.You won a regular customer.
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April 2023 by Joyce Tian
rented 4 triathlon bikes for clash miami and had a fantastic experience with the SunCycling Downtown Miami location! bikes were very well maintained, and the employees had lots of advice for us and adjusted bikes perfectly to our heights :) may use again next year, definitely recommend generally!
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January 2023 by Piero Frazero
I have being using both locations.Very nice experience fix my tire on the spot and additionally fix my e-bike that had problems with the brakes.Highly recommend
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January 2023 by erick toro
The guys give great service, they gave me advice on what I should do to my fixie and they Even gave me a discount for parts. They’re also very quick on fixing the issues I had, I highly recommend them
