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March 2024 by Odaisy Morales
The online system is not good, you can never talk to a representative and any operation you need to do becomes more difficult
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June 2023 by James O'Callaghan
I walked in the branch on Bird Rd. with my wife with the intention of notarizing a document. There were three tellers just talking to each other, there were no clients at the moment.Once of them looked at me and motion for us to go to his window, I explained that we needed to sign a document with a notary, we gave him the DLs, and enter the debit card in the scanner.The teller asked what the document was, and I explained. Then he proceeded to tell us that he could not notarize the document for my wife, because she was not a SCCU member. I told him that I was and needed his help to get this done. He simply said that he could not do it. I would not even mind paying a fee to get it done, but that was not offered. The teller simply returned our Ids, the document, and went back to shoot the breeze with the other tellers.If this is a SCCU rule, it is one that does not help its members in this case me, and should be observed and changed.All we did was cross the street and walked into the Wells Fargo where my wife has an account and got it done fast and no problems. Because they DO take care of their customers.SCCU 0 - 1 Wells Fargo
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November 2022 by victor zamorano
HORRIBLE SERVICE ITS BEEN CLOSED FOR 6 DAYS IN A ROW WHAT A JOKE
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October 2022 by Vanessa Fables
Worst drive tru ever. Worst bank ever. Can i give a -⭐️?
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June 2022 by Rafael Fernandez
Very good attitude and attention, very professional and humans.
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April 2022 by Julia Schroeder
i went there right at opening time to try and deposit bonds and they told me it would take too long and didn’t want to hold up the line.
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March 2022 by Sergio M.
Nice lobby, plenty of parking, decent location, leas than stellar customer service. Please do a better job training your people to listen to the question and answer the question asked, not another one. Merci.
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March 2022 by Ana A
If I can give zero I would. The bank opens at 9 and no one was there. They finally came to the window at 9:30. I waited for them and I wouldn't know how long I would have to wait if they did show up at 9:30. If I were you I would not go to that bank but it is the closest one.
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January 2022 by Lester Labrador
(Translated by Google) The attention is very good ?(Original)La atención es muy buena ?
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February 2021 by Aldo Mendieta
(Translated by Google) WHAT A SADNESS THAT HAVING SOCIAL SECURITY AND GOOD CREDIT THEY DENY THE OPPORTUNITY OF OPPORTUNITY TO OPT FOR FINANCING, MEMBERSHIP AND OTHER ... ALL BECAUSE OF THE IMMIGRATION STATUS ... THAT IS CALLED DISCRIMINATION(Original)QUE TRISTEZA QUE TENIENDO SEGURO SOCIAL Y BUEN CRÉDITO NIEGUEN LA OPORTUNIDAD DE OPTAR A FINANCIAMIENTO, MEMBRESÍA Y DEMÁS... TODO POR EL STATUS MIGRATORIO... ESO SE LLAMA DISCRIMINACIÓN
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February 2021 by Jennifer Worley
Very professional and courteous
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November 2019 by Cy Johnson
Love this branch! Always great service. Friendly. Courteous!
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September 2019 by Joseph B
Why is this Branch closed today there is no reason for that
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July 2019 by Alex Montero
Great on car loans horrible, on home loans - complete waste of time, home loan processing unit is terrible, uploaded a bunch of docs as requested, and they continued to request the same docs, they didnt even check their own document system, then they kept changing the terms of the original loan terms. Stay away
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March 2019 by Alberto Rodriguez
NOT GOOD! I cant find any phone number for this branch anywhere and went in circles for around 10 minutes without reaching any human to ask a question on the 800 number provided. Now I have to take time from work to visit. NOT GOOD!
