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March 2024 by Roxana Martinez
I went to this institution for a quick transaction and I needed to use the bathroom.To my surprise when I walked into the bathroom it was not presentable. The toilet seat was full of urine and there was no toilet paper.I let the teller know about the situation and didn't seem to have any urgency towards my concerns.Hope this is managed better for the next member that would have to use the bathroom.
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February 2024 by Fernando Schneider
The worst. A shame. On the website 6.49% interest for a car loan. You cal it is actually 7.5%. They ask for the credit pull, you provide everything and 3 hours later they offer a pre approval at 12.50% just like everyone else does. False advertising. What a shame. How about my hard credit inquiry now??? Absurd.
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November 2023 by Meilyn E.
Great customer service amazing team, very helpful, my family have been with space coast even before they were named space coast and have always had nothing but the best treatment and attention.
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June 2023 by Julian G.
What a sham, come in they say, super friendly, then you speak to a somebody over the phone which turns you down. and bye.THEY ARE HORRIBLE!
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January 2023 by Santos R Mazariegos
Tellers are great helpers.
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May 2021 by Yadisneisy Ramos
El trato fue excelente ,al igual que el profesionalismo de todos ,son cómo una familia
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December 2020 by Marcelo Gabriel Mander
(Translated by Google) Bad attention and terrible customer service. After 4 years of having accounts with them I am thinking of closing it and going to another bank since they never solved me or helped me solve anything(Original)Mala atención y pésimo servicio al cliente. Luego de 4 años de tener cuentas con ellos estoy pensando en cerrarla e irme a otro banco ya que nunca me resolvieron ni ayudaron a resolver nada
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November 2020 by Alejandro Gonzalez
Come here at 2pm on a Tuesday when there's no school and been in line for 20 minutes. And the line behind me is 6 deep!Poor customer service
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December 2019 by David C.
I have been a member for years and have a credit card with them, but they have never been competitive on anything from mortgages to car loans. While I always give them an opportunity they never come up with the best rates or terms. Phone service is awful, as is the experience at the branch level. My credit card has a low rate but I dont carry a balance. Love the idea of doing more with a Credit Union versus a big bank but these guys just seem to get worse and worse, and are never a real contender.
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September 2018 by Ileana Dominguez
EXCELLENT
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July 2018 by Marilyn Sanchez-Osorio, Esq.
I was a member of this bank for many years and highly recommend. They have many financial products to offer their clients, their fees a low or nonexistent, their service is nice and polite, and they have opened many more branches in the last few years.
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September 2017 by Susan L.
If I knew how to give half a star, I would do that instead. No one to speak to except tellers behind inches of bulletproof glass. Be prepared to yell your private financial info. They're not helpful either. Mine essentially told me, "too bad, we don't do that anymore," when I tried to find a way to make a deposit that doesn't involve me driving over with wads of cash in my pocket during their extremely limited daytime hours. No suggestions, no apology, just a shrug and a request to move along for the next poor sap waiting in line to have a turn.
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September 2017 by Javier Rodriguez
Muy buen servicio, atentos, bilingí¼es, educados. He ido todos los meses por casi un aí±o y hasta hoy sin ninguna queja.
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June 2017 by Lancelot Murray
Wonderful
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November 2015 by Monique Gonzalez
Great always kind and helpful
