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August 2024 by Vicky Valdes
It’s been a great experience to get my next Infiniti qx80 with the help of Orlando Torres!!! Great job !!!
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August 2024 by Jeff Passariello
Top notch service and excellent vehicles to pick from stop by here you won’t be disappointed!!
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August 2024 by Dominique Pierre-louis
I had an exceptional experience leasing my Infiniti QX55 with Jorge Cabrera. From the moment I walked into the dealership, Jorge made the entire process smooth and hassle-free. He was incredibly knowledgeable about the vehicle, answered all of my questions, and made sure I was comfortable with every aspect of the lease. His professionalism and friendly demeanor truly set him apart. I’m absolutely thrilled with my new Infiniti QX55 and highly recommend Jorge to anyone looking for a seamless car leasing experience!
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August 2024 by Genny Gonzalez
I do not recommend that you do business here, my family and I had a bitter experience with Jorge the salesman, Fernando one of the Manager and Ricardo the financier, they made mistakes in some numbers in the business and then each other were making do, that's why is that some of their employees have left this place because they are not honest people, they do not help customers. I do not recommend doing business at this dealership.
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August 2024 by Belkis Ramirez
I highly recommend Infinity of Sourh Miami if you want to purchase an Infiniti specially sales rep Christian Baltodano. Very helpful and with a lot of patience.
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August 2024 by Manuel Lahens
Highly recommend this dealership. First time walk in and we were treated with great care and understanding. Chris Baltodano was a great salesperson and we were happy to have been one of his first customers at the dealership. The manager on site Jonathan Perez was completely understanding and patient with our concerns. I felt the dealership truly earned our business and my commitment to do my part to let anyone know looking for an Infiniti to head on over to South Motors Infinit. After our new lease is up we will be back to renew. Thank you team job well done!
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August 2024 by Hamza L
I had a very disappointing experience at Infiniti of South Miami, particularly due to the poor service provided by Elvis Hernandez. I was seriously considering purchasing a $110k vehicle, and Chris, the salesperson, almost convinced me to go through with it. However, the unprofessional and inadequate service from Elvis completely changed my mind. What should have been an exciting experience was marred by frustration. I expected a much higher level of service, especially when considering a purchase of this magnitude. Unfortunately, they lost a sale and a potential long-term customer.
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July 2024 by Daniel Leon
Vinny from service was a superb service provider this so the type of service that every member should have amazing fob out five stars all the way
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July 2024 by Maurice Styles
Bought a great car yesterday from Mason. Mason was super helpful and kind and we had a great buying experience with him. I would highly recommend asking for Mason if you visit.
Our negative experience occurred when visiting the finance manager Jonathan Perez. We were almost tricked into buying a $900 battery replacement package that we said we didn't want because we were told it was an included perk from the bank but in reality it was being added to our financing without our knowledge or permission. We only discovered this by making him slow down and backtrack through our paperwork and questioning our totals. Mason was wonderful but be leery of the finance managers, they are shady AF.
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June 2024 by Melanie Garcia
Bought a car from South Motors Infiniti on 06/08/2024: Nestor was my car salesmen. He made me feel no-pressure, I didn't feel rushed. Nestor listened to my concerns and needs. The process was quick and painless — the dealership made the process easy
Quick and clear communication. The final price was exactly as negotiated (no last-minute surprises). Nestor was professional and polite. Super happy with my new car. Thanks again south motors infiniti!
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June 2024 by Gabriela Di Mauro
Service in this place is a disaster and care less for the customer
I dropped the car. My service advisor wasn’t there. No one gave me a paperwork.
They tall me will be 2 hour work and take 3 day no one call me to explaining what happened with the car i call 4 times no one call me back to explain
I I drove my car to the dealer and steve anteen only person in this place Who cares and find out what happend.
When finally the car is ready my service advisor daniel pedroso call me he don’t at least apologize to never call me back
It’s something I have clear I will not get any infinity at least in the dealership again
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June 2024 by Sergio Mauri
I recently had the pleasure of working with Elvis Hernandez, a service adviser at South Motor Infiniti dealership, and I must say, the experience exceeded my expectations. Elvis demonstrated exceptional professionalism, expertise, and genuine care throughout the entire process. He went above and beyond to ensure that all of my concerns were addressed promptly and efficiently. His attention to detail and commitment to customer satisfaction truly stood out. I highly recommend their services to anyone in need of top-notch assistance with their Infiniti vehicle, especially from Elvis, which also informed me that they are offering their services to every brand. Thank you for providing such outstanding service!
As an update to my previous review, I am glad to live nearby Infiniti of South Miami. In addition to working with Elvis, I have also had the pleasure of working with other service advisors such as Daniel. All of them consistently provide excellent service and exhibit professionalism, transparency, and a genuine eagerness to help with any car issues. Once again, I highly recommend this dealership and their service department for all your car needs.
Thank you, Elvis and Daniel, for your 5-star service.
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June 2024 by Its Ivan
Leased a new car and had a great experience. Nestor was great! Very informative.
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June 2024 by daniela
Bought a used q50 at Infiniti of South Miami, Nestor was super helpful and transparent!
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June 2024 by Maria-elissa Zamora
Orlando Torres is a great sales person! He is always very attentive to family and friends. The entire management is very sweet and very helpful. I definitely recommend Orlando Torres!