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October 2023 by Tony “TORO”
Bought a Source Furniture complete patio set from Your Patio Store in 2020, recently noticed the dining table finish was very faded. Contacted YPS and Source Furniture about the issue. YPS and Source Furniture resolved the issue by picking up the table and refinishing it. Received today, what a great job was done, better than new!!!! Great patio furniture backed up by great service, well worth the price
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March 2023 by RARES POP
Very dishonest people at this place
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March 2023 by Sunbelt Enterprises llc
rude and dishonest staff. They always lie about their products
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March 2023 by Sam MDT
The lowest service quality in the area
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August 2022 by BLUE LINE CARRIER
We sent our truck to pickup a furniture load from this place and they damaged the trailer in the loading process. My driver asked for their insurance so that we get our trailer repaired. The guy on site, named Nick, told my driver that he's the manager and he'll get this sorted. We agreed on getting $500 compensation for the trailer damage and he emailed me his details so that we can invoice the company for $500. His email to us: "Hello guys, you can use this email as proof that I approve a $500 charge for the trailer repair for damage that occurred on 8.5.2022. Please see billing information below:". Now, 12 days later, these guys state that they didn't done any damage and they will not pay anything for the trailer damage. We have pictures taken when the damage was made and the manager's email sent from him to us that HE AKNOLEDGES the damage. We'll file a police report with these crooks.
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July 2022 by Zhan Liang
If I can put zero star, I would. This has been the worst experience with our order placed September 2021. In almost one year, we have not yet received our order... The owner and customer service guys are liars, unprofessional, and unable to keep their promise. I would not order anything here.
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May 2022 by Jeannette M.
Ordered my furniture March 5. Was told by my sales person Zach that the stools were in stock but needed to be cut down so 1-2 weeks for delivery. The coffee table and end table needed to be manufactured so 4 to 6 weeks. It's May 19 and nothing has been delivered but you better believe my Amex was charged almost $6,000 on March 5. You call the office and speak to Chris in Customer Service, which by the way is clueless and rarely returns your calls and NOTHING is done. He finally contacted me and gave me his word that the delivery would be no later than May 13, that never happened. Contacted him on May 16 to let him know I hadn't received it and he then scheduled it for May 18 between 10am-2pm, again no delivery. This is the worst company to deal with, terrible customer service so stay away. There are plenty of other companies to purchase outdoor furniture from.
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December 2021 by Miriam Ungar
Exceptional customer service. Great quality. Love what we got and have used them multiple times since. This is the only place to go to for outdoor furniture. Wouldn't go anywhere else.
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December 2021 by cindy allen
I loved working with Patrick Survilas on our pool furniture order. He was so professional, and quick to provide quotes and follow up. Great product options and fabrics. This was my 1st experience with Source Furniture and I will definitely be back and would love to work with Patrick again. Thanks Patrick!!
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October 2021 by Joseph Fiore
I give Source Furniture and Nathan 5 stars for the following reasons. I would highly recommend Source Furniture to others and will purchase other outdoor furniture products from Source Furniture again.EXCELLENT SERVICE: Nathan the Account Manager is very knowledgeable and professional with no pressure sales. Very relaxed very happy with my purchase.EXCELLENT PRODUCT QUALITY: I have been shopping for patio furniture for some time now. I walked into the store which was beautifully set up with the finest quality products at the price point that I was looking for. I purchased furniture that day and was very happy.EXCELLENT PRODUCT WARRANTY: This is one of the best warranty that I have come across during my hunt for good quality furniture.WAITING TIME: I didn't have to wait due to purchasing the on sale floor model during their floor model sale. I picked it up the next day.NO COMPARISONS:There is no comparison with the others out there. Their furniture is manufactured rite here in their Miami Factory.
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October 2021 by Joshua Ruskin
Source outdoor is a five star establishment providing top quality furniture and service. I have purchased residential and commercial furniture for indoor and outdoor use. All of my experiences have been professional and customer oriented. I have recommended source outdoor to my friends and associates and they have all had the same experience.
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September 2021 by eugene furman
THE ABSOLUTE BEST IN QUALITY, PRICING, AND CUSTOMER SERVICE. It is an actual pleasure to do business with Source Furniture. As you enter their well accommodated showroom, you are instantly greeted by the friendly and knowledgeable associates. They give you space to roam around with no pressure, but are close enough if you need them. There is an array of options, quality and price points. Their options for custom pillows makes shopping easy. It's a one stop dream for home improvements. I was promised a delivery within 1 week, but received it in 3 days.HIGHLY RECOMMEND Source Furniture!!!
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March 2021 by Tom C.
As the other person explained, this place is a complete joke, and the owner Gerald could care less! Their California sales rep, Heidi, doesn't like to reply to emails or phone calls. And their in-house rep, Alex, can't read simple emails. Emailed the owner Gerald on LinkedIn and he said he doesn't give out his number. And this was for an order, imagine if you had a warranty claim!!! Avoid this joke of an operation, they simply import Chinese made products that can easily be found elsewhere.
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November 2020 by netanel suissa
By far the Best and Highest Quality outdoor furniture company in the United States. The Sales Team are super responsive, there Is never an issues and if there is they would get it resolved within minutes. I Highly Recommend Source for all outdoor furniture needs. Whether the project is big or small SOURCE FURNITURE has something for ALL. Great prices, great quality and great service.
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September 2020 by Idania D.
DO NOT work with this company! They have no clue what they are doing. I actually took the time and effort and for the first time in my 49 years reported them this business to the better business bureau ! TERRIBLE AND VERY STRESSFUL EXPERIENCE!!!!!