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October 2023 by David W.
Great location and service was done quickly. Manger Roy was great! He walked me through every service available and I will be returning.
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October 2023 by Niki H.
just the best of the bests,all the time workers are nice and very profissional, the management is very competent in every aspect, specially in keeping the traf off the store moving.my favorite is a lady who's inspect the details in each car, all is very detailed until the basic was.
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September 2023 by Dana Aitbayeva
I've had the distinct pleasure of being a loyal customer at this car wash for over half a decade now, and I must say, the service just keeps getting better and better – if by "better," you mean progressively worse. The cherry on top of my five-year-long customer journey was my recent visit, which I can only describe as a circus act of incompetence and indifference.With three years of membership under my belt, I strolled in with high hopes for a sparkling car inside and out. I generously opted for the extra interior detailing, willingly parting with $120 for the privilege. The attendant assured me it would be a mere hour's wait, given that there was just one car ahead of me in the queue.Fast forward to an agonizingly long 1 hour and 40 minutes later, and I find my car sitting pretty in the "ready" section. Eager to hit the road, I collect my keys, only to discover that my car's interior had been entirely neglected. The interior detailing I had paid a small fortune for was nowhere to be found. I promptly summoned what they claim to be the "manager" and pointed out this glaring oversight.To my astonishment, the "manager" didn't offer an apology worthy of the name but instead casually informed me that they hadn't even begun the interior work yet. It was at this juncture that things took a delightful turn. He explained, in the most charming manner, that they would get around to it once they finished servicing three other cars that had materialized in front of mine. How convenient!When I dared to voice my exasperation, the "manager" and his trusty sidekick decided to raise their voices and inform me, quite loudly, that interior detailing was a time-consuming affair that would, of course, take at least 2.5 hours. Silly me for assuming that a business might inform its paying customers about such crucial details.In my haste, I offered a simple solution: put me back in line and get the work done correctly. However, they staunchly refused, citing the "customer waiting" excuse. Yes, dear reader, I was apparently not a customer but an unknown entity in this baffling scenario.Left with no choice, I demanded a refund and made it abundantly clear that my membership would meet its demise unless they resolved their colossal mistake. The refund process, a remarkable display of inefficiency, took an additional 20 minutes. They first grappled with their own system, then handed me a voided check for $18.99, despite my initial payment of $120. It was only after I pointed out their blunder that they decided to rectify it, conveniently insisting that I pay $18.99 for the car wash they had managed to bungle. I reiterated my membership status several times, and eventually, they relented and processed the refund.As a parting gift, they tossed me a coupon code for a whopping $10 and inscribed on the back, "customer didn't have time for detailing." How touching! Yes, because who in their right mind has the luxury of setting aside five hours to watch a car wash crew fumble their way through a job?In conclusion, if you ever yearn to experience the unparalleled sensation of being treated as the least valuable customer in the universe or revel in the thrill of being let down by two fully grown men who evidently skipped the memo on professionalism, this car wash service and membership program are tailor-made for you. Enjoy the ride!
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September 2023 by Cathy Reyes
An employee named Cam and team attended to my car greatly! I have never been to a greater car wash they took car of my car like it was there own and they made sure to make my car sparkle. I will define my be back. This was one of the greatest experiences I had at a car wash.Service: Full body wash
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September 2023 by milly morrison
Roy and Mark gave me a excellent service. I recently visited this car wash, and I must say it exceeded my expectations in every way possible. From the moment I drove in, the staff was incredibly friendly and efficient. They took great care of my car, ensuring it was spotless both inside and out. The attention to detail was impeccable, and I couldn't find a single water spot or streak on my vehicle. The pricing was reasonable, and the service was quick. I highly recommend this car wash to anyone looking for a top-notch cleaning for their vehicle. Five stars without a doubt!Service: Full body wash
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September 2023 by Дмитрий Кочетков
They washed the car very badly, for $ 35, everything was dirty inside, they didn’t even wipe it!!! I don’t recommend using this car wash!!!
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September 2023 by Nina Okoroji
Roy was such a gentleman! He took such great care of my car. It came out sparkly clean. Very detailed. I appreciate the service and overall customer service. They make sure their clients leave well satisfied. I was very much pleased with the servicesService: Full body wash
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September 2023 by Elsie M.
Amazing service EVERY TIME I COME! Roy is extraordinary I'm a unlimited member def the way to go when coming in.
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September 2023 by Charlie F.
I arrived to this car wash and it was empty. I pay. Wait for my car, when I notice about 10 suvs come out and I'm still waiting for my car. I suspect it's the fault of the old man who works in the back who tries to upswell me every time enough though I tell him I was a basic car wash (the cheapest). And he still tries to upswell me. Its like he's working on commission. Less upselling and more efficiency. I had to go back and ask what the hell is going on with my car? It had been vacuum but was just sitting there. Bottom line, even with the place empty it still took over half hour for a basic car wash because they prioritize the membership over regular customers even though I've been coming here for over a decade. Currently looking for a new car wash.
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August 2023 by stephanie gold
Roy was Super helpful!! Explained what he was doing as he was pouring the coolant into my car!! Took time to make sure everything was perfect before I left. I am lucky to have had someone help me that is super reliable!!Service: Oil change
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August 2023 by Marissa Laipsker
One of the best carwashes in the area. My dad owned carwashes my whole life and one of the most important aspects of a clean car is the quality of the windows- especially the windshield and front driver/passenger. This place runs like clockwork and the final product is always spotless.The unlimited plan is the best bang for your buck!Thanks guys!
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August 2023 by Pedro G.
I recently visited Sparkling Image Car Wash in Aventura for an oil change and car wash. While I have been a longtime customer, today's experience left much to be desired. The oil change service was satisfactory, but I encountered issues with the car wash. The lack of clear instructions resulted in an employee, Assistant Manager Chris, raising his voice at me for not following their expectations.I discussed the matter with Manager Roy, hoping for resolution. Regrettably, there was no acknowledgment or apology for the incident. Instead, I was told to remain on-site for a report, with the blame solely placed on me.This disappointing encounter, coupled with a higher cost for the service, left me dissatisfied. My car was not adequately cleaned despite the inconveniences. As a long-term patron, I had expected better customer service and professionalism. This visit has unfortunately compelled me to seek alternative establishments for future car care needs.
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July 2023 by kaniyah grant
Great Customer Service !! Chris Coppet was very nice and he took his time to clean my seats and vaccummed my rugs I love how my car looks and smells. Thankyou i will definitely be back next week.Service: Full body wash
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July 2023 by Meka Lowery
Was scared to go for a car wash on a Friday afternoon but Roy hot my car looking polish. So fresh and so clean. He’s been hooking me up for a minute now
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July 2023 by Othan
Workers here put 110% on your vehicle. You can't beat the price for the service you get.Update: Very disappointed, paid for full clean inside and wax outside. Images speak themselves. The black marks are dirt (not scratches).