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July 2024 by John Lynch
Woman at the desk was extremely rude. They had me waiting over an hour until someone finally spoke to me. They circled the damages done to my vehicle and told me they would contact me with any updates or information. It took them 3x the amount of time to repair but I also had to contact them for those updates. I end up receiving my vehicle with only parts of the repairs made and what they had completed was a poor job at that. My fenders were place too close to the doors so any time I open them, it would pop and damage the door and the fender. I went back to show them and they game me the same run around. Rude to me when I arrived, made me wait extra long then told me I had to come back another time tj have it adjusted. I don’t have time or money to waste and I doubt anyone else does.
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July 2024 by Dade county Nick
After taking my vehicle to this location three times, it's still has the same problem making the same noise. I even purchased a part myself that they claimed would fix the issue, but the problem persists. Clearly, the issue isn't with the parts but rather with how the vehicle was reassembled. The experience was very poor, with a lack of professionalism in quality control and communication .I do not recommend this location at all. One employee admitted that the insurance company pays them to do the cheapest job possible, despite my insurance company paying them $9000. Given the damage to my car, I expected a much better repair. I'll need to visit another location to have my car properly inspected, as the mechanics here do not seem competent. ??
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July 2024 by Jessica Aguilera
This is my second comment after realizing the bumper on my car isn’t the right fit. I’ve attached pictures. Fernando told me he could fix it if my insurance agrees to pay for it or I pay for it. The fact that this is the bumper they used to fix my car is so disappointing. Instead of discussing the situation with me, that my insurance company paying for this cheap replacement they decided to squeeze it on and now it is looking like this. Just take your car else. Don’t risk any disappointment with these money hungry individuals. They also took too long
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July 2024 by michael marchese
Tofay I picked up my 2023 Kia K5 that had $8,000.00 or thereabouts worth of damages. The repairs were beyond great. The car looked in showroom perfect condition.
THROUGHOUT my 60 years of owning cars and truck, ex wife's, children having their vehicles repaired after Accidents, I have paid for amd picked up, and declined to pick up over 40 vehicles.
This shop and body men are ON POINT. I will never have my vehicles or my wife or kids cars repaired anywhere else.
Miami are full of RIP off, lousy body shops. These people are honest,accurate, and really know their business. They are on top of their game.
Their craftsmanship is superior. Their was no overspray, misalignment issues, no gaps,, paint color matched perfect. Again, a Showroom, beautiful look. Everthing functions as perfect as the day I bought it. They get you in and out promptly and have great customer service, and a lifetime warranty on their repairs. I am a 100% satisfied customer. It does not get any better, anywhere.,
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June 2024 by jean francois leger
They were supposed to fix my car. However, they damaged one of my wipers and they ask me to pay to repair it. They also put an aftermarket part on my car that is not working. Now, I have to take my car to the dealer for repair. I will never do business with them again and I will recommend no one to them.
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April 2024 by Lucy Keme
This place has amazing service , secretary , person in charge of repairs , they send you text messages to let you know the progress of your vehicle and car was ready on the day promised
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April 2024 by David Tesone
Excellent service from everyone
they helped me from A to Z
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March 2024 by Richard Hernandez
As a conscientious car owner, I entrusted my vehicle to Crash Champions of North Miami for what should have been a simple front bumper fix and a Rim reconditioning . Unfortunately, the experience turned into a nightmare that left my car incapacitated and my trust shattered.
Upon arriving at Crash Champions of North Miami, I initially felt reassured by their professional demeanor. However, it quickly became apparent that their competence was merely a facade. Despite assurances of quality service, the reality was a stark contrast.
The negligence exhibited by Crash Champions of North Miami resulted in irreparable damage to my vehicle. Not only did they fail to address the issues with my rim, but they also managed to create new ones. The ultimate consequence? My car now refuses to start, leaving me stranded and frustrated.
Communication with the staff was equally disappointing. Despite numerous attempts to seek clarification and resolution, I was met with indifference and excuses. It's evident that customer satisfaction is not a priority for them.
The incompetence displayed by Crash Champions of North Miami is inexcusable. Their failure to uphold basic standards of care has not only inconvenienced me but also jeopardized my safety. I strongly advise potential customers to steer clear of this establishment unless they enjoy taking unnecessary risks with their vehicles.
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February 2024 by Ruth E. Hurtado Rayo
Delighted with the service. Super fast, excellent results I got with my car, I left my cart in excellent hands of Yosvany.☺️
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January 2024 by Janet Canizalez
Very professional, and on time yosvany
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October 2023 by Space Meditation
Amazing service all around! From the time I brought in my Mini, till the time that I picked it up. It was in tip top condition and they even shinned up my rims which they really didn't have to but took the time to. Andre was AMAZING! So professional and was honest and very informative the whole way through. The front desk woman was also very nice and never had me waiting long. Had a bit of an accounting issue but Izamari & Crash Champions was so helpful and was able to work with me and accommodate me very well. I appreciate you all very much! Thank you for such a great service experience! Very happy :)Love,Alexis Polanco
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October 2023 by Manny Rod
I was there couples time dealing with the repairs the manager at the front desk she was so nice and helpful they employee so friendly the staff to they deal with everything including the rental the service was fast under the time if I have another crash that’s my place . Thanks to all
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September 2023 by Alexis P.
Amazing service all around! From the time I brought in my Mini, till the time that I picked it up. It was in tip top condition and they even shinned up my rims which they really didn't have to but took the time to. Andre was AMAZING! So professional and was honest and very informative the whole way through. The front desk woman was also very nice and never had me waiting long. Had a bit of an accounting issue but Izamari & Crash Champions was so helpful and was able to work with me and accommodate me very well. I appreciate you all very much! Thank you for such a great service experience! Very happy :)
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September 2023 by Nickolas Dandrea
A customer of Geico scratched my car and said he would contact Geico . Which he did . So after speaking with Geico they sent me to Crash Champions ,ABSOLUTELY THE WORST . We're talking about a few minor scratches here ,no body damage ,just a few scratches . I asked how long will it take ,George said ,2 days maybe 3 days . Then I get a text message that it will be next week . So I called and said I want to pick up my car ,never mind ,don't do the work . George stated that he will have to charge me to put the door back together . This is after only having my car for 2 hours . Scam artist . Geico paid for a car rental fir me . 11 DAYS LATER I GET MY CAR BACK . And the paint does not even match the original paint . STAY AWAY FROM CRASH CHAMPIONS . I called Geico to express my concerns ,they didn't even bother to call me back .Awful experience with Crash Champions . Don't bring your vehicle there . They'll keep you car hostage by broken promises . Imagine a few minor scratches and it took 11 days to get my car back and the paint job is disgusting
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September 2023 by Jonathan
Insurance company sent my vehicle here for repair(2015 Honda CRV). Alvaro and everyone at Crash Champions were amazing. The repair time and quality of repair were excellent. The paint job was the best part. Whoever sprayed the car is a top notch painter which is hard to find these days.
