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November 2023 by Orlando Why862
David y Isa gave me the best customer service. Thanks to them I made a purchase over 1,000.00 thank you
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August 2023 by Jamie Rivera
Went to Shoe Palace today for a pair of Air Force 1s for my son. We were assisted right when we needed help. At checkout, Mateo gave excellent customer service, he made recommendations on how to preserve the shoes and cleaned them himself as well! Mateo was very kind and knowledgeable, and he for sure deserves a raise and maybe even a manager position for his outstanding customer service. <3
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June 2023 by Mugetsu420K
Great visit, Erik help me out a lot shout out to him for being the best employee. Always helping out the customers out.
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June 2023 by Nicole Armenteros
Came in looking for a special pair of shoes for my hubby. Erik and Matt were super helpful throughout the process.
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June 2023 by Angiella Arroyo
It is a store that I would not buy again, I made a gift purchase and since I voted for the box to send to another country, I called by phone to confirm if it could be the change only in size, I did not have the box, the very kind person told me YES, when after sending me the product from another country, I went to the store and the person in charge denied me the change of the product, explain the call I made to the same store, show the transaction that paid for the product to that store, not even So he refused, thinking of buying another product, but after what was denied, he would not return to that store anymore. Dadeland Mall store
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June 2023 by Tito 2423
Amazing customer service well recommended. Amazing sneaker store very organized and clean. Ask for Erik he got you
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April 2023 by Abdiel Avelar
Best shoe store experience ever, Gentlemen named Jose, the complete package. took care of me, right when I came in, helped me find a fit and gave plenty of ideas, boss man knows what he’s doing, nothing better than a sales person matching a customers energy!!! Thank you Jose!
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April 2023 by Jorge Venerio
Extremely customer service oriented staff.. i have picked up a couple of pairs of J's here for my kids and wife and they never fail to give great customer service! Just wish they carried shoes in my size there (14) but overall great experience every time.
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April 2023 by Nick
Jose, ish, and Ashley have great service. Got us all right??
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March 2023 by Mike Healey
This is the SPOT to go 2!!!I will always love Champs and footlocker however they don’t do a true raffle for Air Jordan’s anymore(you have to use the app)and I never get picked to win the shoes I go after….Shoe palace does a real raffle and I was extremely happy when I was chosen for my Jordan 6’s which have a sentimental value as my older brother gave me my first pair(the O.G. Infared in 1991)..and my brothers bday is tomorrow Feb.26th as these 6’s(wolf grey)came out today and Shoe palace picked my raffle to WIN!!??….Jose and Corey played an imperative part in making this experience special!! Even helped pick out super fly Hat and Shirt to go with my new J’s??Also Mateo and Jorge were super cool and pleasant and Friendly making the all around experience and encounter PERFECT !!This is not my first time at this Store(Dadeland Mall/Kendall) but after this moment I had to take time to write a review?If you are looking for the experience people used to get back in the days when shopping in shoe stores….go here trust me it’s a vibe!Thank you Shoe Palace as a whole and the boss behind the scenes hiring these awesome people ?❤️?
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March 2023 by Paula Gil
Great Customer Service! Jorge was very helpful, patient and kind! We will be visiting again.
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March 2023 by Shirley Perez Anel
This store is so far of the best I have ever visit in terms of great offer, excellent attention, and access. The store is locates inside Dadeland Mall. It has easy access through either 826, Kendall Dr or Us1. The parking lot is conveniently close by and has an access through Macy's. The store is very clea, well organized and the staff is extremely nice and professional. I would like to congratulate Ashley for her amazing treat and patience. Unfortunately, I couldn't find the shoes I was looking for, but it talks about the great offers they have. I regret not having the Jordans I liked last week, but confident I will be able to get any other offer soon. It is just an excuse to visit the store more often... ☺️
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February 2023 by Kristy Prado
Amazing store with a lot of selections on shoes! They also have some nice clothing items and their staff is great. Thank you guys for making my shopping experience awesome.
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February 2023 by Estefany Matta
Great customer service! Employees are all very attentive, this is by far my favorite location.
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November 2022 by Nicoel M
José was very attentive of us while being in the front of the store making sure we were being attended at all times. Recommend us a dolphin jacket because he heard we were going to a game ! Extraordinary service.
