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July 2024 by Sue
Good customer service and good prices on tires and repair!! Ask Mr. Jairo about the new owner.
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July 2024 by Alberto Magarino
The woman who serves on Wednesdays and Saturdays gives bad service and treats the customer badly.
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December 2023 by Banca la famosa
Many congratulations to the group, especially to the manager.
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October 2023 by Roberto AlvarezGalloso
I was at the station and the attendant was rude. I was only going to use the bathroom and then consume but the attendant said "there is a lack of educación in this place". I told him I was going to use the restroom and then buy a bottle of water. I used the restroom but did not purchase anything because of his attitude. Not going back.
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August 2023 by Barbara Martin
Terrible customer service, I never got my money back, I had to call the bank to get a reclaim.
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May 2023 by Hector Candelario
Pumps still stopped, why is that!?!
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May 2023 by juankmilo
Bad service
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January 2023 by Mary Dem
Not 24 hour gas
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November 2022 by Jorge Sell
It has a new administration and management. Excellent and very professional staff. Fast work with quality. Lazaro tech is very skilled and talented. But the most impressive experience was to be assisted and directed by Enrique the manager / owner all of the time. Congratulations for the excellent work. I highly recommend this place.
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June 2022 by Kathryn G.
service by customer service representative in the evening time on Friday was disgraceful. Went to customer service desk to simply point out there may be an issue with one of their many gas pumps and upon exiting , customer service loudly mumbled in Spanish that it was a good thing I was leaving all all I wanted to do is blame them for my problems .. she said this to the next customer in front . I immediately called attention to her disrespect and asked to speak to the manager and which she proceeded to scream managers name at me and then screamed her name at me as I requested hers. I was so irrate at the level of service provided I will never return to this gas station again . I left a message via voice mail for the manager with regard to the quality of service being provided at this station . Will be returning tomorrow to complain in person . if you want to be treated like a stray dog , common over to this gas station. Especially on a late Friday evening which is when this incident occurred .
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June 2022 by Stuart Hecht
I had a similar experience to other reviewers with what appeared to be an unauthorized (and much higher) additional gasoline charge to my card, but after checking with my bank, I found out that Shell Oil places a 24-hour hold on an additional amount for debit card purchases. I don't know if they do this at all their stations, but the agent told me this is a common practice of Shell, and she gets many customer complaints. I can confirm that this hold came off my account the next day. It's a terrible policy, but it's the fault of the corporation and not this gas station owner. From googling the issue, I understand if you pay at the counter and not at the pump, Shell doesn't place an additional hold.
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May 2022 by David D.
This shell has decent prices as long as you use your shell rewards which is free to sign up for. This place has decent quick bites inside and the only negative is that one of the car wash stalls has been broken for Months and the it backs up the car wash ljne.
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March 2022 by John C.
Came in here and the slurpee machine wasn't working, again. The discount you get for being a shell reward's member is pretty good, especially nowadays with sleepy Joe blaming everything on Putin. Also, the bathrooms are somewhat clean. I'm not saying I would take a dump in one, but I'm OK taking a leak.
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January 2021 by Hansel M.
Every since I moved to the neighborhood, i've been coming to this gas station's bakery almost on the daily for breakfast. The service in the beginning was just off, and it some times still is, it took some time and meeting some of the employees on a consistent basis to create a sort of relationship that would enable them to bring down their walls and actually be nice? to a guest. Anyway. Im just try to keep in mind that I am reviewing a Gas station. My only two notes are: I wish they had Cream Cheese for their tostadas as well as butter, and I wish their wine selection was a tad bit better. For a Gas Station, I will probably never find a vintage of my liking, but they can at least try lol. Other than that, the gas is good
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January 2021 by Jeannie R.
Waste of time, huge line at car wash because one was broken and manager refused to give refund. Worst customer service ever!!!
