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February 2024 by Jenna Kaleky
We did a Instacart order here and they took the time out of their day to help us with the order!!! Thank you
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January 2024 by Ashley Cook
This is my favorite Sephora. The store itself is beautiful and very well stocked. The staff is very friendly and are always at the front door with a smile and willing to help, and they don’t hover over you which is lovely. They also let me bring my small dog in which is also a plus. 10/10 best Sephora in Miami
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January 2024 by Karina Campos
People working here doesn't help too much
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January 2024 by Jeanette Vicuna
Just left Sephora and what excellent service I received at from Joselyn! Wow she went above and beyond to help me with my Christmas shopping. Never have I been helped so well by someone like she did today. Thank you so much! Everyone there is so nice and friendly!
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January 2024 by Paloma Medina
Pretty nice store, girls are always super helpful! Good gifts options for the holidays rn
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December 2023 by You Only you
Where is the nearest McDonald's here?
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December 2023 by Vasc Vasconelove
They literally don’t say anything on the website or google maps, I even paid $15 parking
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December 2023 by vanessa alexandra marin matos
Excellent service, the first time I went, a guy treated me with 100 points.
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November 2023 by Polina Badurova
The best Sephora I’ve ever been in my life! So clean, organized, all the team members are very friendly and helpful. Always a pleasure coming here
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November 2023 by Lisa Nicole
I shopped this location today, 10/30/23.The beauty advisors are so kind and welcoming at this location. Beautiful clean location with kind employees. It was refreshing, I visited the Brickell one previously and got unwelcoming stares by the employees.Thank you to this location for their welcoming behavior and helpfulness with the items I purchased.
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October 2023 by init 2win8
I get that people steal and it ruins it for the rest of us, but the way they conduct themselves in here makes me want to leave as soon as possible or I’m just going to a diff location cuz this is out of my way to come to this location. There’s never any parking anyway.And when I accepted help, the girl that “helped” me did something that really annoyed me to the point where I’m not even going to buy anything.. she really needs better training to control her emotions and be more professional leave ur ego at the door. Cuz las thing u want is me to snap at u for saying or doing something I don’t like and now I’m the bad guy..
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October 2023 by Jennifer Reise
Very bad customer service. Worst experience I’ve ever had. The management is terrible. I guess it was a gay guy name sizzle??? The workers can barely speak English. I don’t know how they even got hired. Wanted to check it out because it’s new but will be going to Brickell Sephora from now on.
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August 2023 by Maia Jones
Not the best service. I came about an hour and a half before closing time on 7/19 and asked one of the women employees with braids for assistance regarding fragrances and received terrible service/attitude. I asked the difference between two fragrances and was simply told “they’re different.” with no further explanation and all attitude as if I was stupid.. Maybe choose another job you actually like being at if you’re going to be rude to customers at this one. Thankfully one of the women that greeted me when I first walked in explained more in depth and was nicer.
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August 2023 by Bianka Salomon
Really nice and clean store. I came in and got my items quickly. All the staff were nice.I got a few extra goodies that I wasn’t expecting. Prefer this location to others in Miami
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August 2023 by Bryan David
The best Sephora I’ve been so far regarding neatness, cleanliness, and aesthetically pleasing visuals. My only issue is that my friend of color and I walked in with book bags obviously after attending class at the Miami Dade College campus, and we were followed throughout the store stereotype as if we were going to commit a robbery every single employee came up to us asking if “we need help” when we were genuinely just shopping for makeup. I can completely understand how in the pass and many other Sephora’s have experience robberies throughout their stores but I don’t appreciate my friend and I being racially stereotype simple because we were carry book bags P.S white, brunette short girl had very pretty makeup