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June 2024 by Anam Sikander
Best place to shop high ends earn points and get rewards
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June 2024 by Chris L
Excellent customer service. Went in for sunscreen and got consulted for a couple additional items as well.
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June 2024 by Carlos Fernandez
I recently had a wonderful experience at Sephora Dadeland while searching for a moisturizer suitable for my oily skin. A Sephora employee kindly assisted me and introduced me to various brands that catered to my specific needs. Their knowledge and professionalism made my shopping experience truly enjoyable. I am grateful for the excellent customer service I received and look forward to visiting again.
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May 2024 by elchuky nojodas
Good store
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April 2024 by Bridget Daud
I came to Dadeland specifically looking for a fragrance that is advertised as exclusively at Sephora. First employee, standing right by fragrance was scrolling her phone & when I asked in English where said fragrance was, she said something. In Spanish. Second employee, also enjoying phone scrolling said they did not carry the “exclusively at Sephora” fragrance & I should check at Saks. Gee thanks, big help.
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April 2024 by Violet Perez
I don’t want to be a karen but everytime i go here they don’t wanna help u i have that feeling because i work in retail myself and can tell . They don’t want to check if they have a certain product in stock .
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March 2024 by cristal 777
I went to checkout and Isabella was very friendly and professional sweet girl thank you
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March 2024 by Wiss Romain
Friendly staff.
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March 2024 by Lisseth Mejia
WORST customer service ever! I honestly hate going to this Sephora because the customer service is bad especially from the lady working in the perfume area, she is super rude. The staff keep asking you if you need any help and when you do they are unable or rude to actually help you. Even though this Sephora has a very covenient location I recommed not going to this particular location.
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February 2024 by Christina Saikali
This Sephora is the most conveniently located one for me, which is the only reason I keep going back, but after today, I’ll go out of my way just not to return here. On at least 4 occasions, I have visited this store to purchase a specific product (versus purchasing it online) because I needed assistance selecting the right color for my skin tone. Every single time, I’m immediately redirected to a different product. No one has ever listened to what I want, and as a result, I almost always leave empty handed and frustrated. But my experience today was the worst ever. My daughter and I went in looking to purchase the Tarte Cosmetics concealer that she always uses but we couldn’t find it. Turns out that specific product is only sold at Ulta. But Tarte makes another concealer that we were open to purchasing, but since it was a different product, we requested help choosing the right color. The woman who helped us (unfortunately I don’t remember her name - tall, young, red bob haircut) led my daughter to a makeup station and just starting slathering moisturizer on her. Didn’t ask if she could, or if my daughter had any allergies or skin sensitivity - just decided to do whatever she wanted. I told her my daughter was returning back to school after we completed our purchase, so please don’t ruin her makeup. I re-emphasized that we just needed her help choosing the right concealer color. So I let her get to it while I checked my email on my phone. When I looked up a minute later, I see that she literally applied concealer ALL OVER my daughter’s face, like it was foundation. ON TOP of the makeup my daughter was already wearing. It was a white, chalky, cakey mess. I spoke to this woman in English and she was a fluent English speaker, so I have no idea where the break in communication occurred. Not only did she not listen to anything I said - 1. Please help me choose a concealer shade, and 2. Don’t ruin my daughters makeup because she has to go back to school. - but she has no business working in the makeup industry if she thinks using concealer ALL OVER A PERSONS FACE is acceptable. Needless to say, we left empty-handed, but even worse, we had to return home so my daughter could properly wash all that gunk off her face and redo her facial routine before going back to school. I’ve never before experienced that level of disregard and incompetence. Avoid this store at all costs. You’re better off rolling the dice and choosing your makeup shades using an online app.
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February 2024 by karoline smith
Store had a great selection however I didn't find the male attendant on duty very helpful.
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January 2024 by Laz Esq
Isabella was great talking to her and very helpful to my wife.thanks
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January 2024 by Hunter Glenn
This location is not a very clean store. There was trash EVERYWHERE.
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January 2024 by Danae Sanchez
They had this produc with $5 price and It was more than one product,they didn't give me the product in that price.the cashier wasn't helpful with this matter.
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January 2024 by Neilui Leon
Quality in cosmetics and variety