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July 2023 by Alejandra Fernandez
I loved the service, thanks to your staff, Westerd thanks for being so kind.
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April 2023 by Richard Aron
Good quality , very unreliable delivery service. Currently have 2 pairs of pants that have been there over 2 weeks and still being processed - no explanation. I’ve called and texted 3-4 times to get my clothes back. These were jeans that basically only needed pressing.Service: Dry cleaning
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January 2023 by Dwayne Hart
This place is a total scam, if you ever find this place offering a job, I recommend finding somewhere else. They promise the drivers a hourly wage + commission and is a total lie, start off saying its gonna be a 5% when you start working they change it to a 1%, and on top of that they don’t pay the commission out. If you like to be pay for your work and not be victim of wage theft find somewhere else to work, they are plenty of places to do so. On top of that the services they provide their customers lacks professionalism and quality , coming from someone that was on the inside of the dry cleaning process and how they proceed, I do recommend customers finding somewhere else, given that what once was a great dry cleaners when Angel Senior was running things, they trick and lie to customers. Watch out for owner Vivian and Angel, if you like your delicates and expensive pieces be dry clean correctly and expect honestly from them.Good luck if you work or use them for dry cleaning. As well, Spots drycleaning and LaSalle dry cleaners are all the same and they tell the employees not to let customers know about this. Such a disappointment.!
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April 2022 by Lilliam Almagro Sanchez
Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday.
The good review that I posted in YELP explains it all:
”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS.
Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning.
On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed.
But Susy, the store manager, immediately promised to do her best to help me. She came through.
She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy was waiting for me to pick up. They went above and beyond!
IMPRESSIVE…this kind of outstanding customer service is
rare. It is very much appreciated and cherished when encountered in this day and age.
You can be 100% assured that Rey’s excellence in dry cleaning is match with their excellence in customer service.”
Thank you with all my heart,
Lilliam Sanchez
Key Biscayne, FL
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April 2022 by Lilliam S.
Rey's is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday, I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came through. She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy was waiting for me to pick up. They went above and beyond! IMPRESSIVE...this kind of outstanding customer service is rare. It is very much appreciated and cherished when encountered in this day and age. You can be 100% assured that Rey's excellence in dry cleaning is match with their excellence in customer service.
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June 2021 by Massimo Maldonado
I want to give thanks to Evania to help me get back my Tie Bar i left in my pants to be dry cleaned. After not noticing having it for 3 weeks i went ahead and called the Miami location at 3789 NW and Evania MADE MAGIC HAPPENED and she found it!!!. Not to mention the work that they do is always pristine. She even wrote me a very nice note. I’m giving them 5 stars... so happy with their help. :)Service: Delivery
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June 2021 by Carlos Velasquez
$9 a shirt and $16 per pair of pants?! This company cannot be serious
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June 2021 by Ebert Lopez
(Translated by Google) The best of miami(Original)Lo mejor de miami
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January 2020 by Rebecca F.
I had two Fendi bags cleaned & they came out just like new-one was white & black canvas & it had an awful coffee stain that is totally goons now-the price was a little on the high side but for having high end items cleaned it seems reasonable & totally worth it.
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October 2019 by Daysi
Rey's Cleaner? That's the place. There the entire team works hard to take care of your clothes, those that you want to have special attention, from there they will come out like new because they think about what the client wants as a premise.
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November 2018 by Maru Keiner
The worstttt. they stole all my clothes !!!!!! ! Never come baca
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October 2018 by Luisa Valderrama
Excellent
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October 2018 by Laidy Morell
Great quality, best cleaners. You get what you pay for.!!
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October 2017 by Antonio Kang
Great service!!! Best in town...
