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December 2022 by Vickie G.
I went back and decide to change my review. I didn't get his name but the guy that works in customer service (night shift - Friday) was so helpful! I didn't get his name but he was super patient and helped me exchange my items. I had a rough week so the fact that we were able to resolve this quickly meant a lot.
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August 2021 by Amparo M.
Very friendly staff and always well stocked with all the products I need! Plaza has several great stores as well
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May 2021 by Amanda D.
honestly they are always super great but the deli needs to step it up, lately they dont care about the customers food because popcorn chicken always undercooked now as well as certain hot food please keep an eye out on hot deli, but besides that this publix is 5/5
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February 2021 by James C.
I literally love publix for many reasons as a company. I frequent every Publix in the Kendall area pretty often, but there's something about this publix. Unfortunately my girlfriend likes coming to this place, I literally hate coming here. The only way I can grab a sub without spending 30 minutes here is if there's NO ONE IN LINE. If there's two people in line here expect to wait 25 minutes. They are slow as hell here, oh my god. I love subs from Publix, but when I come here with my girl I rather get a bag of chips and call it a night. Cause if not we are gonna be waiting 45 minutes on me to get a Boars Head Ultimate. Definitely would not recommend, Publix if you're seeing this please do something about this slow ass inefficient line. The manager is nice, one time he made some fresh chicken sandwiches for me but damn man getting a sub here SUCKS BIG TIME. Go to the Publix in the hammocks. I've been in line for 30 minutes, and there was literally 2 people ahead of me. Yo publix, corporate is going to need a nice talking too after this. Grabbing a sub from this Publix is not a pleasure.
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February 2021 by Denise R.
It is not my closest Publix. We go out of our way because this Publix is a little less crowded. My usual intent is to go for the BOGOs only but..... I usually get caught up in some other specials. Always, super friendly and efficient staff. It is becoming one of my favorite Publix in Miami. I highly recommend this Publix.
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September 2020 by Nathalie L.
Extremely disappointed in this Publix. This afternoon a couple was allowed in, neither wearing masks. Not only were they shopping among us but couldn't even follow one way traffic so my family came face to face with them twice. This couple went past a Publix employee and not a peep. Publix - step up and require masks / refuse service. If you don't believe me, check your cameras around 2:30 on EST on 9/20/20. White man with grayish long wavy hair and woman with dark hair picked up in a pony tail. Poor Publix girl who was wearing her mask and carting out their groceries. We can do better for each other and our neighbors.
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March 2020 by Alicia S.
This publix is keeping up with sanitation of their carts. As carts comeback into the store they are pushed to the side and an employee is literally cleaning each cart so as you enter the store you get a sanitized cart to do your shopping. Now if the essentials were available on the shelves Keep up the great work Publix
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February 2020 by Gabriel Q.
Came here looking for chicken croquettes after fiasco trying to buy them at another Publix (nearby on 72 street). Discovered, after talking to the baker, that they had been sitting under warming lamps for almost seven hours. Would have been the same problem; dry, hard, and almost unrecognizable as a croquette. However, even after being told there were none available at the deli prepackaged, bakery staff were completely unwilling to assist with making some fresh ones. Referred me to the frozen food aisle where I could purchase some to make myself. Defeats the purpose, eh? Awful customer service. Publix, you can do better than this!