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April 2024 by Ricardo Hernandez
The shoes are good but not confortable
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March 2024 by Andy
Great staff great customer service great retail space. Oh and the boots are great too.
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February 2024 by Juan Lopez
Very good experience everybody was very polite and helped me out 100%
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December 2023 by nelson peralta
From the minute I walked in they were very helpful in helping me pick the right boots to work in my professional
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December 2023 by M. Roberts (Mtac)
Great place to get your safety shoes with a large variety of choices and affordable prices, with an excellent customer service experience!!
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August 2023 by mission SG
They hired me and because of me talking about that they don't offer any benefits, the owner ( Facundo fraga) as fired me. I had no real reason to be fired, yet he left a employee without a job. I worked hard and followed all the rules and policies to the best of my ability. I gave great customer service, and provided the ability to keep on learning. they have place me in a very big predicament. I'm 40 years old, I have a son that has lost his mother and me and my brother are fighting to give him the best life possible, Red Wing does not know what they have done by letting me go. They have destroyed the way I think, they have also taken away food from my family's mouth. I don't recommend Red wings to nobody.
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July 2023 by Shrees
The service was great! The shoes are built to the best quality I've seen in a while.
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July 2023 by Robert Monterrey
Bruce and Edel were great. Highly recommended that store.
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July 2023 by rafael cardenas
The Insurance is a gimmick. They did not honor their insurance, when I was buying it they told me the boots were so tough they were covered by a no questions asked insurance. You bring them in if they are defective and they change it.. well, that was a lie. I brought my boots to the store and they gave me this whole "We have to send them to a lab to have them test it and make sure I'm not lying about the boots being defective". First and last pair of $300+ boots I buy from this company
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January 2023 by Ricky Rossal
Experience was great shopping at this Red Wing Shoes location. Was worried about size’s availability but had no issue, they got the stock and customer service was very good.
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September 2022 by John-Paul Nicholls
This is my second time here getting work boots. I would highly recommend this place both times were with different people. I would have to say both occasions were quite pleasurable. The lovely ladies at this shop are very helpful and knowledgeable. The last pair I bought were low tops. I went with a higher pair this time for better ankle support. The first were a bit under $150. The high tops ran about $180. I’d recommend taking your time and feeling out a great pair of boots. Good luck.
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August 2022 by Kevin M
Went to the Miami and Hialeah red wings location, they're in good contact with one another and use the same employee base.This Miami Red wings location was amazing, I had gone in for some work boots and I'd never had properly fitting boots as I have wide feet. I spent nearly an hour and a half at the Miami location while they assisted me with various boot lines and sizes finding the perfect fit for me, sadly while at home breaking in the first pair of boots I hadn't noticed how squished my pinky toes were (wide feet), so I went back three days and they happily exchanged it. The Miami location is smaller than the Hialeah location, so I decided to make the trip up to the Hialeah location as they had a wider stock of boots that may be my size. (I am the widest width they offer). At both visits I was assisted by Gippsy who was amazing and patient helping me with the nearly 20 combined different sets of shoes I had tried on at both locations.All in all, these two locations are great for customer service, and with a wide selection of boots.The first pair of boots I had tried were the 4215 (H-Wide) Dynaforce. They fit perfectly all around except at the toe box which caused my pinky toe to get squished excessively, they advised I get a different line of boot as that style ( 2406, 606, 4215, 415) will always fit the same as those are American Made.The second pair which fits great and I'm still using are the 2401.In regards to conditioning, you can use Red Wings All Natural Leather Conditioner, but it does use mink oil and will considerably darken your boots, I used Saphir Renovateur which conditions the leather and gives it a slight sheen without darkening it as much as the Red wings product (It still contains some mink oil but didn't darken it the same as the red wings product did).
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July 2022 by Giuliano D.
2022 EDIT: I have been offered an apology and discount which I was not able to take them up on because by then I had gone with another boot brand and I won't need new boots for a while. I would encourage you to do as I did - go in to the store and look at the boots and see if you like them. I would hope that they now have improved on how they treat undecided customers, and allow them to try on things even if you might not buy right then and there. 2021 Review: Very rude staff. Red Wing website says "come get fitted in store to find out your sizing" but they wouldn't let me try on unless I bought in-store. I understand being a bit crowded and letting other customers take priority, but being denied service and asked to leave a store for following the website's suggestion of coming in store and trying on before deciding, in 2021, is quite astonishing, especially when I was polite and willing to be as patient as necessary for them to help others. Definitely deflated my interest in the brand and will consider their competitors instead.
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June 2022 by Drema Vargas
Hi!! Don’t know why this store have 4 stars because there are rude and they don’t have a bathroom for a customer ,, so there are not prepared for customer,, plus they way they answer In a rude way , and bad customer service at All , I not recommend this store Rude people we don’t ask for money there we’re given the money
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May 2022 by John S.
Compre con ellos unas botas de $270 y se les partieron las suelas. Dicen que la garantía no lo cubre y porque las botas estaban muy usadas. Debían de estar como nuevas para cambiarlas. Es decir el que quiera botas para trabajar no le recomiendo comprar ahí. Y la garantía tiene muchas letras pequeñas que ellos no te dicen hasta que las devuelves.
