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January 2024 by Daniela Martinez
Good attention.
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November 2023 by Andy Zelaya
Can returns be made?
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November 2023 by judicia Juarez
I love it there
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November 2023 by Tatiana Castillo
I've known this store for 3 years and they have nice clothes but terrible service ? they bully you all the time as if you were going to steal, and they keep talking bad about the customers who have just left to intimidate you into not touching the clothes.
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August 2023 by eddy arias
I visit that store every week, because of the good offers they have. But for approximately 15 days or more the store has not had air conditioning, which is large and everything is hermetically closed, it is inhumane with this heat to be locked up shopping and not only for those of us who go in there because I go in and I come out with the same thing. If not with the employees who are so kind and good at their job, I look at them and they don't stop in that store working all covered in sweat that I even offered to buy them water that they spend 8 hours locked up there, with two fans, one in the box and another at the entrance of the door that barely make any air...How can such a large and powerful company (because there are several Rainbow stores) have its employees in such a deplorable situation with the great and strong heat they are experiencing?It's a shame that you can't do Chopin with the excellent clothes and discounts there are. Please, whoever may be interested in this comment, do something but I repeat, it is inhumane and abusive to those who are there and we went in there.....
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June 2023 by Carlos Murillo
The store has very good attention, especially the Nena with the eyelashes
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May 2023 by Ingrid Natali
Don’t let the price fool you, Great place to buy cheap but it will cost you much more in the end. Huge scam. The management and staff are most unhelpful if you are returning items.I made a purchase a couple weeks ago in cash (the easiest form of payment for any return you’d think) and I came in today for a simple return.I was approached by the assistant manager and I was told accessories couldn’t be returned ( referring to accepting the loss for a poor quality purse, which honestly I couldn’t care less about) so I accepted.The lady who sold it to me in the first place, just so happened to be there, overhearing and interrupting, started raising her voice unprofessionally at me. At this point yelling that she told me policy (obviously because her superior was next to her) when In fact that’s was untrue but okay no big deal right.Then the assistant manager proceeded to tell me that she couldn’t give me cash back and could only give me store credit…Apparently on the receipt (printed in Spanish) it says you have 7 days for a cash refund, and any day after that you get store credit. I only found that out today as I walked in because I don’t even read Spanish. I was not informed the day of purchase and that policy isn’t in front of any customer in English.Now if the lady who sold it to me in the first place would’ve mentioned it to me when the sale was being made, this could’ve all been avoided.I don’t even shop here. I came in an emergent event where I needed something pink… and my closet is literally jeans, white or black clothes. Point being, I would never usually wear what I bought on normal occasion.As this “solution” was not a solution at all, I could not accept the store credit.With a receipt and less than 30 days,I just want my money back.This situation was escalated to the general manger through text messages with the assistant manager and the staff would not let me speak to the general manger. This did not help whatsoever.This place is poor quality all around, from the store, to the clothes and unfortunately the people working in there. 0/10 recommend. Lost $100 for an item I wore that costed $12.99.These people are here to take your money and give you terrible attitude. Never coming back.
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April 2023 by A T
The girl with the black and white jacket and fake lashes in the register is a liar.. I asked if I can use the dressing room to change into the item I just purchased and she lied and said they don't have a dressing room.. you clearly could of said sorry ma'am we can't allow to use the dresser for such but not lie.. women like that are dangerous for your establishment and society. Please ensure that she gets the proper written up by the higher ups.. not good for business. She is Hispanic like me and it's a shame that's they way she carries herself.
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January 2023 by Maria Hernandez
The women that work there are rude. And horrible customer service. The clothes are nice . And great price . But they need to change the people that work there.
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December 2022 by Nina C
Big variety of everything you need.
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October 2022 by Victoria Segovia
Dressing Room are always closed. What's the point of going to the store if you can't try the clothes ?
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October 2022 by Alekhya Kodumuri
I and my friend were checking the collection out. One lady who works at the store was watching us and staring at us in a very rude manner. We had to leave the store soon after that.
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July 2022 by Omg Lash
I came in on 6/29/22 @ 13:05 operator 1755YR was watching me like if I was going to steal. She made me feel uncomfortable to the point that I rushed to pay for my items to get out of there as soon as possible. It is not unusual that a woman comes in a store to browse and look around. I left the store feeling terrible that I was being judged this way. This was a great way to run your customers away somewhere else.
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June 2022 by Scarlett Miller
I went into the store on June 16,2022 and asked to try out some clothing items I was told the fitting rooms where closed and later I see another person inside the fitting room trying in clothes and Olga one of the workers taking clothes to the customer to try on. I asked why is that customer allowed to try on clothes and I wasn’t and they couldn’t give a response but a blank stare. I then proceeded and called corporate and the workers at the store wouldn’t provide me the store number or names to give to corporate. Horrible customer service, wouldn’t go again.
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June 2022 by Martha Cabrera
Great ladies clothes n very sexy n great quality