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March 2024 by Emily M.
Honestly it's not the worst Publix, but it's definitely not the best either. Bakery seems to be on point but the deli is horrendous compared to other Publix's. I don't even get pub subs from here anymore, and every time I have decided to try again I regret it. They have a horrible attitude and the line takes forever cause they're soooo slow. They'll literally avoid eye contact with you when you greet them, roll their eyes, and act irritated at everything. The other staff has been generally polite and the store is clean and organized otherwise.
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February 2024 by Jaleni Rodriguez
Called around 7 pm for a question and was treated very rudely by the male staff member on the phone. I understand they must handle a high volume of people, but a little kindness goes a long way. Not everyone works in a pharmacy and knows how prescriptions work.
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February 2024 by Dosha B.
If you're looking for desserts or birthday cakes, Publix has some of the best cakes and desserts. You can order online or call in to place the order to be picked up ahead of time. You can select the specific flavors, style, fillings, theme and much more. Publix always comes through, never a disappointment.
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February 2024 by Elisabeth Meister
Fast, courteous service. So much better than the Walgreens down the street!
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February 2024 by Rawley Bornstein
Previous reviews for pharmacy suggest old staff. My experience with Brianna and the other wonderful ladies working in the pharmacy was so pleasant. They were all very busy and still they took time to help me with a complicated prescription issue requiring some phone calls. Very grateful for the help!
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December 2023 by Dayrine A.
These young ladies in here are very nasty and rude I've never in my life as many times as I've shopped at Publix experienced such nastiness. It's not what you say it's more so how you say it. I walked in here to get some money orders to pay my rent something I always do. The fat one walked up to me whilst already getting my money orders saying you need 2 forks of ID I'm like well I didn't walk here with 2 I only have my one ID as always because I always come and my transaction is 2k So I didn't understand why today of all days these young ladies decided to make up there own rules. I said you know what that's fine I'll just get another form or ID where's my money.... Behold It's already in money order form .... So I'm like You think I'm going to walk out of here without my money .... A receipt ? Yea I don't think so. It is the new year and I am so disappointed at the lack of compassion this place has. Again I love Publix. Love shopping here. However today I think I'll find a new place because this is unacceptable If I have to leave my attitude and problems at the door when I go into work then you all should as well. People never know what other go through a smile would not hurt. A simple hello first before jumping into my transaction with that lovely young man would've sufficed. All this sense of authority for what ? It's not my fault you chose to work here. Let's do better Happy new years
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November 2023 by Victoria L.
Their escalators are always broken and you have to use the slowest and most sketchy elevator to go up one floor.
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September 2023 by Jeff T.
TAyla in the deli department had the best customer service I've ever experienced at this location. she was very patient, understanding, and kind. after a long day of work, I didn't expect such great energy, as I was in a bad mood myself. most people are annoyed by the end of the work day, but she really made me and my wife feel welcomed. 10 out of 5 stars
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August 2023 by Kiah R.
Decent Publix, it is within walking distance from the hotel I stayed at, literally a 3 minute walk so it was perfect. It is much bigger on the inside than I imagined. The best part was the liquor store right when you walk in, the employees were very friendly and so funny. They have a good selection of liquor you can find something for everyone.
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August 2023 by Anthony N.
Came in on a Sunday afternoon about 1 PM I had to order 20 subs for our crew working in a building nearby. Usually publix subs are very good but they take a long time to be made and can sometimes be a hassle, if it's not the right employee. Tayla and Whitney absolutely crushed it!! They both had a great attitudes and helped make pretty much every sub offered on the menu, despite the lines.
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July 2023 by Jose Luis V.
"I literally live in the building next door, and today I tried having breakfast at this café for the first time. The service, to be honest, wasn't the best. I suggest being much friendlier to encourage people to come back. We ordered an avocado toast, and it was really overpriced for what it was. This café could have become my go-to spot on Sundays, but they really missed that opportunity. Paying more attention to those details is my recommendation."
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July 2023 by Barbara Falk P.A.
The staff @ Pharmacy 18th th Biscayne Miami33132 is helpful & courteous One of my issues with Publix Pharmacy is the website does NOT send a text to customer when RX is Received, Only when RX is completed ... than could be several days, you don't know IF the Publix Pharmacy received the script til completed. Tuesday Eve July 3rd, one of the pharmacists told me "you've had issues here since day 1".
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July 2023 by Brigitte L.
Really nice location. Located within walking distance from the Hilton which made it convenient during our stay. Love that they have a Starbucks location inside also. Located right at the front entrance. Parking garage available for free parking for customers. Store is clean and staff is friendly.
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June 2023 by Roxana G.
Excellent: I never write in Medias I love Publix there product are very good i trust them. and they are very proffecional. Thank You So Very Much. RGP. Miami,Florida
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June 2023 by Lori D.
This Publix is a mess. The front entrance looks like a homeless shelter. Never has items in stock--especially if they're advertised or on sale. The products and people in the deli are nasty. Produce department is hit or miss. Never know if there's stock. Parking garage is full of garbage strewn all over and I think homeless people live in it at night because there's urine and the stench is awful. Oh and dogs inside the store everywhere. Not service dogs just random dogs. Saw one pee on the floor. Bathrooms are disgusting because the homeless people bathe in it. People wandering around eating food and stuffing the wrappers on shelves. So awful. No idea why they can't manage it. It's basically new but looks like hell.