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November 2023 by Tom D.
Poor service and attitude towards the customers at the PUBLIX deli. Perhaps it is just poor management or turnover however customer service should be first and for most. This reference is pertaining to the flagship store on East Atlantic Blvd, FED Hwy, Pompano Beach, FL, 33062. This shop was a five-star rating at one time. So Sad !Tom
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August 2023 by Cody C.
You never know what you're going to experience customer service wise. Sometimes good, sometimes bad, sometimes ignored. Clean store overall. Post new signs weekly for No Dogs and specifically prohibits ESA dogs. You're located on the first floor of over 300 apartments....what did you expect?
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August 2023 by Ivonne Catherine
Took the wrong name LOL this is at TANUKI
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June 2023 by Antonio Perez
A relaxing walk, you also have shops of interest
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February 2023 by Jennifer D
Woman pharmacist doesn't do her job even though she supposed to. I'm sure she gets paid enough. I feel people go to work to not work at all, just for a paycheck. This has become acceptable for companies, I guess You are in the healthcare field.
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November 2022 by D E.
This store's bakery is awful and the manager doesn't care! The substandard pastries, cakes,cookies are abysmal. In the picture you see PB Cookies and every single one is burned to a crisp but on the table to sell!! The birthday cakes have the bear minimum of frosting and look like the baker was in a hurry or has no pride in their work. This is a store issue as the same products elsewhere look appetizing and tasty.
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November 2022 by Traveling G.
The bakery in the morning is great, until the Spanish blond lady is there. That lady is so rude. I'm not sure what her problem is mayb she needs a different position because she doesn't know how to talk to people. I took my previous review down but on second thought im adding another one because this is ridicules how do you tell your customers that a chicken croquette is the same as ham croquette. With a whole attitude.
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July 2022 by Lori O.
Publix River landing is awesome. Great sushi and on Wednesday $5.00 sushi. I love their spicy wings and wish they would offer them everyday!! The employees for Publix go above and beyond
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June 2022 by John C.
I placed an online order for 3 subs. I got there exactly 4 minutes before they were ready and they had only completed one. So I ended up going to the bakery to get a few pastries. Came back stood there for another 13 minutes while they finished my other 2 subs. The lady kept looking at me as if I had a hole in the head, yeah lady I'm pissed off, what's the point of making an online order if they're not gonna be ready on time. Long story short got to the office, the subs were good, the pastries were stale and soft. Like if they were in a humidifier all day. Places disgusting I won't be going back.
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April 2022 by Varying Perspective
The Pharmacy Manager working there tonight 3/29/22 was rude. Seems like she doesnt care about the patients at all. She Wouldn’t offer to fill my prescription on the same day even when I came an hour before they closed, and offered to wait patiently. To make it worst at first She said “I dont think well be able to but possibly”, so I waited the hour patiently. Then she changes her mind and says sorry it will have to be for tomorrow. Even when I mentioned earlier to her that I had an episode the night before and thats why I needed the meds, incase it would happen again to me at night. She showed terrible customer service, no empathy, and just pure laziness. Never again, went to Walgreens and had my prescription filled that same night, and for much cheaper.
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March 2022 by Dee C
I spontaneously decided to get vaccinated while shopping here and it went extremely smooth.
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October 2021 by Alicia S.
We are fortunate enough to live upstairs in the building. Ultra convenient to have a Publix down the escalator! The team is super friendly, and they do a really good job of stocking inventory. The only hiccup we've found is that the lettuce based salads in the deli are stored too cold and the frozen lettuce turns soggy once thawed. Line for pub subs is long but we skip the line and order online for pickup in 30min!
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July 2021 by Naylise S.
Publix is clean, staff is great. Excellent place to shop for basic essentials. Love the atmosphere and customer service is great. My accidentally left my iPhone on the beach as I sat to admire the boats pass by and went to Publix to shop and a very kind security officer called my sighted in the contacts and returned the phone. Thank you so much for the outstanding work.
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May 2021 by Christopher M.
Consistently understaffed and has sold moldy fruit, and sliced meats from the Deli. Avoid this place, and check your food before paying if you do go.
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April 2021 by Cristian G.
What an amazing location to put a Publix store. Plenty of parking available and most importantly it's free for the first two hours. The entire staff was always welcoming and helpful. I ordered two subs online and had to wait an additional 30 minutes for them to be prepared after the time they were supposed to be ready, the employees were really apologetic and decided to give me a sub free as a courtesy. But besides this as I walked around I was greeted and asked if I could be helped any where I went. The person bagging the groceries and the cashier were also really warming. Will definitely be making this my default grocery store for now on!
