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March 2024 by Selma Ortega Garcia
You have to check the delivery, because you ask for one thing and they give you another.
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March 2024 by Jaris Caragiannis
That food lacks seasoning. Chicken tastes
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March 2024 by Miguel Alejandro González Arteaga
Excellent service, regular
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March 2024 by E Berri
Been awhile since I've eaten something so satisfying.Parking: Parking is never an issue.Kid-friendliness: Kids love it because it's roomie and there's always other kids thereWheelchair accessibility: Simple, simple access, nothing to worry about.
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February 2024 by Juan Fernandez
Love the chicken here. Always good and easy to buy and just have for the week. Sometimes they forget the sauces though so keep an eye out for that.
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February 2024 by Judith Marti
The food it always on point, to go only! The atmosphere is sad, and all you hear is the associate speaking loud and all at the same time.
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February 2024 by Kautet Guimera
It is a quiet place and everything is clean and the service is slow but everything else is
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February 2024 by Frank Varela
Great food and amazing service,delicious recipe, high-quality
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February 2024 by Alexander Escobar
With a big sign that says they work until 12am and you arrive at 9:45pm and they don't have chicken, I mean a skirt that doesn't have chicken, why are they open then????? Terrible service
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February 2024 by Pedro Valdes
Food is pretty good but the service is poor. They always get my order wrongParking: Plenty of parking
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February 2024 by Maria Estrada
If I could I would put 0I ordered 2 tropichops and this is what I got in one of them a piece of paper. Besides the point that it had almost no rice or chicken but who was going to eat it anyways if it had a piece of paper in it.Disgusting!!!
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February 2024 by Milton R.
This was the order that I got from the drive thru. Was cold little portion and nasty serve
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December 2023 by Candi Mondejar
Pollo Tropical is Great !!! They have such an Assortment of Food and Everything us Delicious !!!!Wheelchair accessibility: Parking is Available for disabled
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December 2023 by Lopez
WARNING!THEY TOOK MY MONEY AND NEVER SENT REFUND.I will proceed with corresponding complaint.*** Receipt picture attached ***Could you please let me know when I should expect my refund to get back to me?Manager on duty that day told me refund was processed successfully (October 30), but havent received anything yet.Thank you.They are taking advantage of customers...Everytime I go, protein portions are smaller for a higher price.Unfortunately, no more business with them. There are plenty of good restaurants out there.
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December 2023 by Isidro Escandell
I ordered half chicken with white rice and black beans, it was not a half chicken, two chicken gathering, 2 chicken thigh, Needs to be one chicken gathering, one chicken thigh and one half breast. Review your box order first. Pollo Tropical SW 152nd st and 117 st .No friendly guy taken orders
