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August 2024 by Alcano
Super bad service and the costs don't even mention it ?
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August 2024 by Go FISH Global
I have been taking all of my cars to Perez Autoworks (PAW) for years. They always make sure my cars are working before returning them to me. Highly recommend them.
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July 2024 by Abdel
Excellent place
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July 2024 by Eli Kantor
It’s with a heavy heart that I’m changing my review from 5 stars to 1 star. I brought my BMW to Perez to change the headlights. When I scheduled the appointment they were happy for me to come by at any time to do the work, which took 30 minutes.
A day or two later I noticed that the left headlight was still not working. When I called back to have them take a second look they said I need to schedule an appointment, leave the car for a day, and pay a ~$350 diagnostic fee for them to assess what was wrong.
The conversation felt like a high pressure sales tactic including telling me that it’s illegal to drive with the headlight out. However, BMWs have two sets of headlights, so this is clearly not the case.
Fortunately, through a friend, I was able to find an honest mechanic. He took a quick look and within 3 seconds was able to see that the headlight was not plugged in. He didn’t charge me.
I’m not sure if the issue at Perez was incompetence or fraud. The high pressure sales tactic made me feel like it was fraud. I hope they treat their customers better in the future.
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June 2024 by Jonathan Carrera
Pretty fair and attentive personal. They have kept up with my worries about my car and always been very explanatory about their assessment and accurate with their price estimates. Great place for diagnostic and repairs.
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May 2024 by Marissa Carrillo
Found this place online, read the reviews and took my car in for a problem i was familiar with. Paola told me they would call me the same day after looking at it. They not only fixed the problem the same day but pricing was super fair. Fixed it for less than half the cost i payed the first time somewhere else. I’m happy i went with my gut feeling and came here. Coming back in a month for my oil change and tire rotation. Super happy with this place
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May 2024 by Alexis Nicole
My family and I have been going to Luis at PAW for over 10+ years. The service is incredible and consistent. Detailed in the work to be done & extremely reasonable through all economic years. The best in Miami.
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April 2024 by Manuel Gomez
Very good service in this place, the girl who treated me loved me
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April 2024 by yessylmendoza
Paola was super nice. Muchacha bien Linda. Me atendio muy bien. Bien amable. They fixed my car great and gave me great prices. The financial help needed. Corre como nuevo. Runs like new and I have a new motor. They installed everything great and kept me informed the whole time. Would highly recommend this place. Bien lugar personal bien amable.
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April 2024 by Carlos Torres
Love these guys. Have been going to Louie for the past 10 yrs and it's like visiting family. Always professional, informs you of issues prior to him doing the work so you can make a decision without pressure. Classy people who won't steer you wrong. Paola is a true professional as well as the team. Miami’s best
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April 2024 by Jeffrey Leon
If you any issue with your car, this place is definitely the best auto shop that can fix your car, I have been taking my car here since 2010 for upgrades. There's nothing that Luis can't fix and of course with the attention of his amazing front desk Paola is a team work!
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April 2024 by Oscar Castellanos Romero
I am very complicated with the attention and service.
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March 2024 by Oscar Oliva
Excellent service and fair prices
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March 2024 by Jess Espinosa
Paola and Luis and the technicians at PAW are extremely helpful and professional and knowledgeable. I have a 2016 Mini Cooper Clubman they have been working on and I have nothing but prestigious work done on my Mini. You get certified German automotive work, at a U.S. cost. I highly recommend this business. Thank you, PAW for all of the great work. ?
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March 2024 by yeinier bertran
One of the best workshops in Miami, good service, understanding in every way, they help you if you don't have enough budget, the truth is I wouldn't change it for another workshop, it is a good option to fix the car
