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January 2024 by Hugo Rojas
I had my Omega Seamaster sitting in a drawer for a few years. I dropped it off and it was professionally replaced along with servicing. No complaints.
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June 2023 by Jose M Fernandez
The best in all
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April 2023 by Joshua M.
Gone to center in Miami a few times now. Always had a pleasant experience with employees and service concerning my watch. The blue lagoon area may be a bit of drive but it's worth it.
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June 2022 by Gabriel T.
I always go to a near by place for my watches battery replacements but this time it was a Tissot T-Touch and the old place directed me to come here. I'm happy I did without looking that the reviews because I might have gone somewhere else. I arrived, I guy came out and rapidly picked up my watch, in less than 3 minutes came back out with the battery replaced. Best of all it was free of charge, I assume because of the watch being still under warranty.
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October 2021 by Chris Hine
I sent my Longines in for a repair on the crystal and upon return the movement didn’t work, the case back was scratched, the warranty card wasn’t filled as requested, none of the dates of completion were accurate. I called Swatch customer service as I’m well invested in the watch. But the seconds hand doesn’t work! How does this place even qualify for any of this? Garbage.
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October 2020 by RR RR
If I could, I would give them Zero stars.The building has no parking for guest. You have to park across the street, if you are lucky enough to find someone to let you know.I dropped my watch on Oct.4th. Cost to fix was $48.00 on the receipt. They said I would get a call in 3-5 business days. Never got a call. I called them 10 days later. Price jumped to $72...(cost of labor added was not disclosed originally). Took 3 weeks to get my watch back after multiple calls. (Part of the delay was due to the repair going through the Quality Control department).Day after picking up my watch, the pin in the bracelet fell off. Had to take it somewhere else and pay an extra $12.00 to get it fix properly.I rather buy a new watch than to have it repair by this expensive place, difficult to get to, and with very poor quality. Never again.
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October 2019 by Yuri Salas
Worst customer service ever
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October 2019 by aviation results
Excellent staff
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October 2018 by Paolo Ippolito G.
Official Service of the Omega BrandProfessionalism and excellent care.Vintage watches are shipped to Switzerland.I will certainly continue to have my watches serviced at this service center.
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October 2018 by Judy DLap
Fast and friendly service. I have gotten my watch fixed, battery replaced and links taken out of several watches. Each time i just walked in and he fixed it on the spot. Watch batteries are $6. He didn't even charge me one time when he took a link out. Really nice guy. Huge selection of watches and clocks too, if you are looking to buy one.
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October 2018 by Mr. Ed’s World
Fast great service they changed my battery on my seamaster in less than 10 minutes
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October 2018 by Andres Cardona
Was able to fix a 40 year old watch great service.
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October 2018 by Nick Pietrocarlo
Really needs to update their hours of operation on the internet and their phone system!!! They close at 4:30 when their phone message says 6pm!
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October 2017 by John Kennett
Very quick repair. What I was told would take at least a week at Omega in London took 30 minutes
