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December 2023 by Vasilina Khanavina
I love this store! As a first time mom (twins) I was completely lost with what I want and what I need. I’ve been to this store about 6 times and spent hours of my time and time of Beatrice trying to find a perfect match.Beatrice was very patient, knowledgeable, and extremely professional. Millions thanks to her.Another reason to buy in this store - they don’t charge taxes. Which is a big cut especially if you are looking to buy something significant like stroller
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November 2023 by Fatih Alpagu
I would like to thank Beatriz and Eugenia for making my day by being very kind and helpful with my purchases
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October 2023 by Carrie Eldridge
So grateful for Beatrix and Jennifer! Outstanding service! They know every product in the store, they helped put together my stroller after I struggled with it as a new mom for a week. I should’ve brought it back sooner, so glad I did. Above and beyond service, friendliness and anticipated my needs. They will both go far in life I’m sure.
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July 2023 by Jessica S.
Stopped in today specifically to view the different Nuna strollers. Two workers were just standing there texting on their phones. No one greeted us, asked if we needed anything, or even acknowledged us. In fact I'm not even sure they knew we were there because they were so glued to their phones. The store was empty so you would think someone would ask us if we needed assistance in anyway especially since we were taking the strollers down on our own to try them. Will never go back, which is sad because they had super cute stuff.
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June 2023 by Rob S.
Friendly, helpful staff. They had a limited selection of shoes, in terms of what I was looking for. Staff recommended a different store in the mall. Bought a very cute dress for my 1 yo daughter. Great selection!
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May 2023 by claudia
Went there yesterday around 7pm to find a gift. I don’t know much about baby stuff so I asked the girl working there about some of their products.. she seemed so annoyed when I asked her something and kept avoiding me… so rude. any other store would at least be nice to try to sell their product I guess? If I had more time to look for a gift I would’ve left and not bought anything there just because of the customer service… products are cute but the way your employees treat clients makes us want to leave immediately.
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April 2023 by Liliya Sedykh
Terrible customer service. Tried to return the item in store but they closed 40 min earlier without an explanation and the person refused to unlock the door. Emailed at least 4 times to the provided email and just heard back (after 3 weeks) saying that they won’t accept the return. I am shocked as the level of service is extremely poor. The quality of the product was bad as well.
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March 2023 by Sara J.
I ordered a stroller online only to be notified days later they don't even physically have it in stock and can't get it from the supplier. I've never heard of a company selling something they don't even have!! It was $2300 and now I have to wait who knows how long for a refund to process. Meanwhile, I have found other stores with it IN STOCK so now I'm spending double to get this while I have to wait for a refund to process. They didn't even call, just sent an email with "other options that could be shipped". Talk about unprofessional!!!
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February 2023 by Júlia Lobato
our in-store experience was amazing! we had a lot of doubts about which stroller to buy and Matt and Kevin explained and demonstrated all the functionality of the strollers with great patience. Matt really made it happen by bringing the cart we wanted from a nearby store out for the next day. highly recommend
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February 2023 by Daniela Flores Echeverria
Great experience, Kevin assisted us incredibly well. We’ll definitely be coming back.
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February 2023 by Volodymyr Kuzbida
I recently purchased a stroller from this shop and had an exceptional experience! The shop assistant, Kevin, was incredibly helpful and knowledgeable about the product. He went above and beyond to ensure that we found the perfect stroller for our family's needs. The customer service was top-notch, and I felt valued as a customer from the moment I walked in the door. The stroller is of high quality and has exceeded my expectations. I highly recommend this shop for anyone looking for quality products and excellent customer service. Thank you, Kevin, for making our shopping experience so enjoyable!
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February 2023 by Vince Collins
Kevin’s the best. Great service, friendly, not at all pushy. Great shopping experience.
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February 2023 by J Kushner
Kevin was great. Awesome shop.
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February 2023 by Yan Stirmanov
Great shopping experience, Kevin at the store was very knowledgeable about strollers and helpful
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January 2023 by Richardson Family Account
I haven’t had a need for a stroller in many years. I knew I wanted a full ensemble bugaboo and a top notch/safe car seat that works with it as a gift for a former employee. After asking young moms and searching on the web for way too long, I called Nini and Loli, a shop I used to frequent at their original location and other locations. Matt answered the phone. He gave me the ultimate in advice. The purchase was made flawlessly and quickly after a quick recap of what’s practical, chic and what the young moms are into in 2023. He lead me away from the rabbit hole of researching into oblivion and into the light! The couple and the new parents to be are so thrilled with their gifts. I can only hope that Matt and his employers are going to read this! TY Matt! You made me look good! ;)
