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May 2023 by JL Papayorgis
Our local Napa store in Naranja Fl. Always a pleasure doing business with. Great team good atmosphere. Been going there for over 25 years.
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February 2023 by MakoRey Florida
Hurible service on returns.
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January 2023 by Fireworks Miami
Great parts knowledgeablePeople easy to work with
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April 2022 by David Baji
I had a pretty nasty breakdown this past weekend when a heater hose decided to go pop in traffic on US1. After pushing my car to a nearby parking lot, I walked into this Napa location only minutes before closing time on Sunday. RODNEY took one look at a picture of the hose in question, and quickly emerged from the backroom with two hoses to splice together that almost matched the original bend-for-bend (the original is off of a 25 year old German car, so of course it's shaped stupidly and has different diameters at both ends), enough hose clamps to keep everything tidy, and a hose splice to connect the two parts. He even got me set up with the right basic tools to get everything sorted, and honestly saved me from what would have been a huge hassle with a tow truck, or a messy duct tape job that probably would've toasted my engine. I'm almost exclusively an online guy when it comes to parts, but do find myself in an autozone on occasion. That's permanently changing to this Napa location going forward. Rodney, thank you thank you THANK YOU.
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December 2021 by Oyantay Alvarez
Called to ask about zip ties. Was on hold 7 mins to find out if they had them. They did not, asked for price to order was on hold another 7 mins to be told the price. So a question on if they have zip ties turned into 14 mins of wasted time. Horrible
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November 2021 by Rey Perez
Very helpful. Excellent manager
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July 2021 by Tom F.
Very disappointed. Ordered a small bolt for $5.99 plus tax on a Thursday. There were bolts at other Napa's a few miles away, but figured I would order it through my local Napa. It said I would be able to pick it up the next day (Friday), but to wait for an email. I sent an email Friday before the store was closed I received an email back a few hours later, saying I would have to call for information. Customer service was now closed, and had to wait until Monday to call. I never received an email on Friday, Sat, or Sun. to pick it up, or explain what the status was.
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December 2020 by Omar Montero
Very nice. Customer service.
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September 2020 by Manny Q
It was a good shopping experience and the manager was very helpful!! They had alotta deals too
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September 2020 by Dat boy Teddy
This store has the worst customer service ever. I had call this store to see if they had a part for my car and some guy was laughing at me because I didn’t know if the store had the part for my car.
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September 2020 by Yordany Martinez
Knowledgeable and always happy to help.
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August 2020 by Andrew Whitelocke
had the heavy duty 12v battery for my 12 ton bus in stock. Awesome.
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August 2020 by eric martinez
Very nice services
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July 2020 by Waykers 13
Parking lot is terrible, the only good thing is your in and out in a decent amount of time usually
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July 2020 by Christopher Houston
Good people
