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February 2024 by Grace Cruz
I would recommend this Montblanc location to anyone seeking top-notch support. Ricardo was exceptional at giving us an excellent customer service experience!
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January 2024 by Andres Morales
worst customer service, poor employee retention and lack of communication to a loyal Montblanc client.
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August 2022 by Eric de Castro
Ricardo is amazing! He was able to successfully procure a pretty rare item for me. He was very nice and kind throughout the entire process! Thank you so much!
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April 2022 by Eric Chavoustie
Horrible service. I’ve never seen a luxury brand representative treat their clients so poorly.
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October 2021 by Gregory Fiad
Buyer BEWARE, they DO NOT accept returns nor will they refund your money. Mind you this is not placed anywhere in the store, I found about it after making my purchase. I truly regret ever shopping at this boutique, don't make the same mistake I made. Shop elsewhere or better yet online.
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October 2021 by Juan Barredo
Great spot with great staff. I sent for a pen to be repaired and because of Covid it took a few months. However, my pen is back to great condition and I am thankful
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June 2021 by A. Gonzalez
Bought my pen from here around July 2020. In February 2021, the pen spontaneously exploded and destroyed the internal mechanism WHILE OPENING it. No drops, nothing. The pen sits in my office and never leaves.Dropped the pen off for a warranty claim in February. I have called the store multiple times. No one answers. I have gone to the store multiple times and they are either extremely understaffed or extremely slow. Here I am, 3 months later, and still out my $400 pen with no update from this terrible store and company.
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June 2021 by Martin Colombo
Best brand
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June 2021 by William Eugene
Awesome
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May 2021 by Jeffrey Escobar
We arrived to the store midday on a Tuesday and waited at the front door for 25 min+ The employees were aware of our presence and never assisted us, they ignored us. Terrible service and completely disrespectful.
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December 2020 by Rosa de la O
Very nice experience. Knowledgeable and professional, Michael.Thank you
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July 2020 by Gustavo Alejandro Garcia
Worst customer service I have ever experienced at a “luxury brand store.” Not only was the door closed on my face but bad service but no insterest in making any sales.
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February 2020 by Evan Guthrie
The Montblanc store in Dadeland Mall is a great place to get quality pens, jewelry, and cool accessories. I was really impressed with the selection of items that they had on display in the store and found two items that I could not leave without. The staff here was very helpful and available to answer all of the questions I had. This store was very well managed and had everything together.
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February 2020 by Leandro Soares da Costa
What more I could say behind the name “MontBlanc”? Way to go!
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January 2020 by Marcia Carolina Vergara Rueda
I feel very disappointed with the service of the store at dadeland mall. In December I went to buy a belt for my boyfriend as a Christmas gift. I shoul have known there that my nightmare was about to start because they ignored me all the time but I really like the belt so when I finally got their attention I bought the belt.
