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April 2024 by Lily D.
drive-through is awful. they know you are at window and continue to take their time at the computer before even acknowledging you at the window as you just wait for them to show up at window. very unprofessional and rude. doesn't even say thank you.
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January 2024 by Mari G.
The pharmacy was not helpful in fulfilling my prescription transfer. Unnecessary obstacles were kept in place simply because they just didn't have time to make the call to the other pharmacy. Even after I waited in line for my turn I was disregarded because they had other people in line to attend to. I do not recommend this pharmacy.
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January 2024 by Phillip P.
As a physician, I have to say that this pharmacy should be embarrassed at the service it provides to its patients. I waited on the telephone for over 30 minutes and still could not get on the phone with anyone. In person, it was a chaotic scene. Three workers, but really only one person actively getting scripts and yelling back at customers' complaints, "It's me, I'm the only one that can help" -- why is there only ONE person actively fulfilling scripts for patients? Also, the phone has been ringing nonstop saying patients are on the line and none of them are paying attention to it (it's been over 20 min). Finally got our medication to only see in the car that it was only 1/5 of the quantity that the script. The pharmacists and other employees at this pharmacy should be embarrassed at service they provide their patients and the unprofessional way in which they do so.
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November 2023 by John D.
Be advised vey unprofessional and inconsiderate pharmacists work at this location. While in line with 8 other customers, with the majority of them being over 70 years old, only one register was available and unattended while all 5 pharmacists were having personal conversations, mostly complaining about their responsibilities. Pressing for assistance and questioning the delay only resulted in attitude from the pharmacists. Avoid this location if possible.
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October 2023 by Dunia M.
employees are super friendly and helpful, the pharmacy staff is the best sometimes they can be super busy bit never mad. Amazing friendly people.
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October 2023 by Liz I.
I can see why this CVS has such a low rating. I would have to agree, this CVS is just the worst! They have this annoying beeping sound when you walk in, don't know why or what it is. Then they have this man at night who doesn't really speak English nor tries to stand in the front thinking and acting like he works for the police or military from what ever country he came from. He's ridiculous, rude associates all around!
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January 2023 by Isabella K.
When it comes to pharmacies nowadays, my expectations aren't very high. That are usually understaffed and their procedures are chaotic. However, I found a pharmacy I'm so somewhat happy with: the CVS on Bird and 57th. That's why I have the doctors send all our prescriptions there as opposed to the two Walgreens that are closer to me. It's in a safe area and has a bigger parking lot. There's also a pharmacy drive thru which is very convenient for a toddler mom. And when I have to go inside, they have these car shopping carts which my son loves. There's big selection of vitamins, beauty products, gifts and hallmark cards. For some time, you could even have beauty services offered by GlamSquad there but I'm not sure if they still offer these.
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January 2023 by Nikhil R.
Clean CVS that as well stocked with snacks and other amenities. Staff was friendly and efficient. Parking is abundant, but it is a little bit of a pain getting in and out onto the main roads.
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September 2022 by Giuliano D.
Extremely unhelpful pharmacist. Looks at my prescription, sees that it is for this specific location, directs me to go to the incorrect location anyways and then dismisses me. Wow
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August 2022 by Al G.
Worst pharmacy around. They make you wait forever in drive thru lanes, take cars out of turn and won't synchronize your medications. Awful place with unfriendly people.
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March 2022 by Barbara D.
I get all my prescriptions filled here. Always text me when ready. Very professional and always explain if it's a new prescription. The store was very well kept, clean, and organized. Love the coupons and selections.
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October 2021 by Charis P.
Made an appointment for Covid test at 1pm. Sat in drive through line until 2:10pm. Ridiculously slow moving. They wanted to say I was late to the appointment although I was in line ten minutes before. They had land scapers cutting down trees, wood was flying and hitting people's cars, but we couldn't move because we were in line. Endured this for an hour.
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July 2021 by Eduardo G.
Went in to get a few things. I didn't have any prescriptions filled bc this is far from my house but if I did the place looks fully staffed and the employees seem nice. Place is also clean and not cluttered like other places that try to cram everything in the store. Nice place!!!
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November 2020 by Dana D.
This is the absolute worst pharmacy in all of Miami. Avoid at all costs! We have given this pharmacy numerous tries as it is the closest to our house. RX called and electronically sent in are never found (different doctors, different occasions!). Have to persist and beg for them to look for them. Literally getting texts from the pharmacy that RX is ready, but then when we go to the store they can't even find them. Bad attitude from pharmacy personnel as well, even while we remain polite despite the stupidity occurring. Last week I came here 2 days after RX called in and they couldn't find it, swore it wasn't called in. 2 days after that I get text alert that it's ready. Come in 2 days later "you don't have any prescriptions ready." Have to show them RX from portal. Same story every time. Oh and then they told me I had no insurance! CVS, do better!
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June 2020 by Yasser
Uggly service! I've been calling for two hours and they don't answer the phone.