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May 2024 by Just Saying
My experience:*November of 2020: met the owner Rachel, lovely person from whom I purchased a 14K/white-gold/24’’ necklace for $2G (39.6g)– I have barely taken it off since.*December of 2023: after two “sales” calls during the previous two holiday seasons; I returned w/two bracelets, and one pair of earrings for repair (Mom's - sentimental). But predominantly, to purchase a Xmas-gift for my mom. Purchased two bracelets, both were represented as 14K, but one turned out to be gold-plated.*January of 2024: I stop by and provide two stones which I sourced for one of the bracelets; at which time we discussed, at length, how the earrings were to be fixed - again. I explained the jeweler which originally sold me the earrings attempted to fix them on three separate occasions by gluing the coral beads. Donny assured me that he would not be fixing them in the same fashion. He assured me that he would solder the end of the post holding the coral beads – making it so that they could never fall off (beads fell off two weeks later – he simply glued the coral beads back onto the post precisely in the manner he said HE WOULD NOT DO).*(same visit) January of 2024: I also purchased a chain for $1G (14K yellow-gold). When I got home and really checked it out, I realized it weighed 10.6g, which is when I realized Donny-boy was quadrupling gold prices.:::Yes, prices have changed since 2020, they have not quadrupled though:::When I realized just how steeply he had priced my most recent purchase, I contacted him. I asked if I could bring that chain back and provide another chain of similar value. The idea being, to get a more substantial chain by using the value of the two chains, plus, paying the difference. I left it at that until he called to notify me that he had finished the repairs.*March 9th, of 2024: In the beginning of March, the plumbing at my house failed, completely. Repairs took all of March (recently moved – original plumbing from 1968 - so much fun!!). When Donny calls me in the beginning of March to tell me the repairs are done, I inform him of my situation – unforeseen expenses of more than $20G. Still, I don’t ask for a refund for the chain he sold me for $1G. I simply offer a chain of similar proportions: 24’’/14K/9.2g (the chain he sold me was 10.6g @ $1K)..So, he shows me a lovely 30g chain; even w/the value of the two chains - he asks for $2,300 more. So, basically, he tried to charge $4,300 for a 14K chain which weighs 30g..The only reason I was even in this situation was because I thought it would be tacky to ask for a refund on a luxury item, and despite my situation I still did not ask for one..So, here I am in March, three months after dropping off the jewelry for repair; he charges me $319 for fixing one link, inserting two stones and gluing two coral beads. Of course, I do not know that he fixed the earrings w/glue - he had assured me he had NOT done that..Anyway, that was March 9th (Saturday). I left the two chains in his possession; explaining that I need time to think and that I would return during the next week. They close on Sunday and his coworker told me he was not there that Monday when I called. So, first thing on Tuesday (12th) I tell Donny that it is simply not the right time and that I hope he understands due to my unforeseen plumbing emergency (I provided pictures)..So, the chain that was not his to begin with, which weighed as much as the chain he sold me for $1G - he ended up giving me $260 (by his estimation it should have been $253) - so, while he is counting the money he gives me $260 and says, "and there's an extra $10 because I feel bad about melting the chain.."::LMAO::Please understand, at this point I just wanted to break even and take, only, my chain back.But nope..I'm doing this on Mother's Day, because while I did not have the fortune of seeing my mom wear her favorite pair of earrings on her day - I still believe Donny's mom has more class than his type of behavior suggests.
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May 2024 by Mayra Blanco
Went to get my watch resized and they provided such great customer service! Lovely staff. Thank you!
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December 2023 by Jose Acuna
Thank you, great service, they repaired my watch very fast and kept me posted about my repair order
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December 2023 by Janet Mondshein
I LOVE my Mira jewelry. I get compliments all the time. Great jewelry store, owners, etc. Thank you!!❤️
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December 2022 by TJ Chakonis
Donny was amazing !!!! From the moment I walked in till leaving I felt like I was a movie star! So much knowledge and my wife loved her necklace! Will definitely be going back for other future purchases thank you so much and stay amazing !-TJ
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November 2022 by Ben Norton
Donny is great and provides phenomenal customer service.
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March 2022 by Angel M.
Terrible customer service. One of those stores where they think you can't afford stuff. Would not recommend to anyone looking for gold.
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January 2022 by Wendy Armstrong
Donny has been our family jeweler since we moved to Palmetto Bay many years ago. We started out small with things like battery changes and jewelry sizing. Over the years he has reimagined and redesigned old pieces, found unique wedding bands for our children, gifts for our friends and more recently went above and beyond to find the right stones for us and our budget during Christmas and a pandemic. There is no one in Miami we trust more than Donny and his family at Mira’s. We aren’t their biggest customers but we are surely customers for life.
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April 2021 by Manny Abella
I came to Donny for an engagement ring and I couldn’t have had a better experience. The ring I envisioned was not something available at any brick-and-mortar jeweler - but Donny went out of his way to have the ring custom made. Knowledgeable, skilled, patient, honest, communicative, and competitively priced - all the things you would expect and hope for in a jeweler. The ring is perfect and one-of-a-kind, my (now) fiancé is in love with it.There’s a reason my family has been coming here for years - and it will continue into the foreseeable future.11/10 recommend.
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March 2021 by Wayne Brown
Great staff. Judy is kind, sweet and has lots of patience and suggestions. I was in the market for a a unique necklace, I looked at quite a few places but this was where I was able to find something that was not only different but was also a a fair price. Donny is very professional and knowledgeable.Thanks guys.
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March 2021 by Valerie Henry
Mira Fine Jewelry has an amazing inventory. Judy gives the royal treatment showing the beautiful jewelry. Donny Blum the owner is a delight to work with. I stopped by and he was a true blessing! Stop by you won't be dissappointed!!
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February 2021 by Wayne B.
I was in the market for a necklace. Not just any necklace, but something different. I looked all over for weeks and nothing. until one day I stopped at Mi?ra Fine Jewelry. As soon as I walked in I was greeted by Judy she then asked me what I was looking for and in less than 20 minutes she found me what I Wanted. A few days later she was able to find a beautiful necklace for my wife. Great place to do business with. Donny is very professional and knowledgeable. Thanks guys
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December 2020 by Raul Amorin
Great place to get high quality pieces. The staff is extremely helpful and knowledgeable. Their selection of jewelry show that they meticulously select the best. Only issue i had is that i would like to buy everything!
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November 2020 by Andrea OHagan
What a GREAT, HONEST, family jeweler! I recently sold some scrap gold, had 2 watch batteries replaced, a necklace clasp fixed, and a ring designed by Mi Ra Jewelers. I can’t give them enough COMPLIMENTS. Donny looked at the diamonds in my engagement and wedding rings and a bracelet I was scrapping and made me the most beautiful “new” updated ring. He assessed my style, made recommendations, and came up with the MOST CREATIVE perfect design. The ring is more beautiful than I could have imagined.
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July 2020 by Kristen G.
My boyfriend proposed to me this past weekend with a ring from Mira jewelers. Donny was great throughout the whole process and always available to speak. The ring is stunning, absolutely gorgeous, and everything I could of hoped and dreamed of having. Look no further, choose Mira Jewelers!
