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November 2023 by Oscar Briones
Excellent service and very helpful. Thank you very much Vanessa Ramirez for your excellent service and patience
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October 2023 by Andy Sanchez
Catalina Ramirez was amazing thru the phone, she helped me a lot.She changed my pick up and drop off times super easy and fast and mentioned things that i had completely forgotten.I’m writing this after my call where everything sounded perfect to me, i will see how it goes in a couple days when im picking up the car.
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September 2023 by pedroe caldelas
Great customer service recieved from Catalina Ramirez, I had an insurance issue with hidden costs and she could efficiently help and solve my problem, thank you Catalina!
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September 2023 by Julián David Cortés García
Very good service of Catalina Ramírez
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July 2023 by Andira
I was very disappointed with the service I received today especially as an international traveler. I missed my original reservation time due to an unforeseen circumstance that was far beyond my control and the agent was not trying to understand the situation. Andrea dealt with me and was very rude during the interaction. It was almost as if I was a bother to her. It was not the best first time experience.
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May 2023 by S S
Andrea Castillo is the best ever employe of miles car rental miami thank you Andrea one more
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May 2023 by Rafael Barreto Alves
I am quite disappointed with my reservation in May, 1st because I have did it considering a Nissan Rougue as category model but when I arrived at Hertz they informed my car was from a lower category (Trax model). I tried to resolve this issue by e-mail and chat but no one anwsered me untik now.
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April 2023 by Nereida Cartagena
Deysi Acosta I give you A+ in your customer service, very professional in what you do, very kind and patient it's people like you that makes you want to come back and I will definitely recommend your company..thank you again for being so patient and kind with me in preparing our car rental reservation very satisfied with your service thank you again...
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March 2023 by PH Arquitectos
Excellent phone service by Deysi Acosta she was wanderfully helpful and helped me make the best choice for my reservation, and answer my questions!
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March 2023 by Kim Tribe
As an overseas visitor you will not find the experience of renting a car an easy and pleasant one be careful you are not sucked in at one agreed price to find at the very last minute you will be looked to be upsold based on no availability buyer be ware
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January 2023 by Leonardo Zamora
What a great service from Maria Fueque, she was so helpful with the reservation changes and everything worked out perfectly.She is definitively going above and beyond.
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January 2023 by rafa acosta
Excellent prices. I had an issue with my reservation and they help quickly and resolved my problem very fast. Excellent customer support
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January 2023 by Lucius Mcdonald
Marinna was a very helpful agent. Very patient and answered every question that was asked.I would highly recommend her for promotion and also to anyone else
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December 2022 by Naveen Umrao
As always Cindy Salazar has been most helpful. I have had 2 flight changes and needed cancellations for my car rental reservations, as well as to make a new one. Cindy understood perfectly what I needed and offered professional and helpful advice and service. She was very pleasant.For me flights and car rentals go together, and when flights are expensive and stressful, it’s a blessing to have a car rental company that is reasonable stress free.It is employees like Cindy who make Miles Car Rental/Viajemos an excellent company. Thanks!
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December 2022 by Luz Hurtado
I keep coming to Miles Car Rental after checking various car rentals. Gina Barajas (the agent I called for help) was extremely nice and knowledgeable.Their prices are fantastic and most of all it includes the insurances including travel, that right there is peace of mind and a no brainer. Very reliable and the agents are fantastic. They answer the phone right of way. They are always there to help you. Very flexible rules. I absolutely recommend Miles Rental Car to anyone traveling abroad.
