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January 2024 by Alina
Very good experience.The store is well organized and has fair selection of products.Was my first time in that store. Kind of bigger shopping for a boat trip.First was a man who was working in the veggie area. I asked him for ginger. Get response that is missing for few days. Ok, can happen. Later on he surprised me finding me in the store and fining me … ginger! Was my first WOW!Trying to find some items I asked Hanseen, who was busy stocking shelfs. She left her job and patiently showed me everything I needed. Nice, polite, dedicated!Excellent service! Those people make my experience of simple shopping unforgettable.Thank you! Have a prosperous new year!
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December 2023 by enrique ziadie
Milam is a lovely supermarket ,prices a little higher than the others but as they say "you get what you pay for". The staff are extremely helpful and when I asked for a specific product from England it was there in a matter of days.Cheers Milam's.
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December 2023 by Charlotte WT
Lovely place to get your grocery and everyday needs. They have very fresh produce and the perfect place for those who seek organic products. A huge range of behind the counter foods, Milam's house specialty products and a wide range of wines.Staff are always exceptionally helpful and friendly, and you can count on their service.Although the price range of the groceries are on the higher end if you're comparing it with other groceries like Aldi etc.
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December 2023 by I by Ana Martinez Desings LLC.
One of my favorite supermarket, it as everything I need, and the team are very polite
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December 2023 by Stephanie Perez
This super market is always clean, always, stocked with great cuts of meat and fresh produce, and staff that are very helpful. There are grocery stores a bit less expensive but the quality at Milam's is usually much better.
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December 2023 by Maria Urdaneta
Dear Milan's,I hope this message finds you well. I am writing to express my deep concern and discomfort regarding the experience I had at your store yesterday while performing a delivery service through Instacart.During my visit, I encountered hostile treatment from some employees who, unfortunately, did not have visible identifications. I was repeatedly pressured to show my identification, even though I have never been asked for such verification unless it involves alcohol in other establishments where I have provided delivery services.This situation was compounded by a previous incident where an employee took my phone without my consent to review my Instacart profile, which I find unacceptable.Upon contacting Instacart customer service, I was confirmed that it was not necessary to show my personal information and that my identification with the customer is done through the delivery of the order.I regret to inform you that the manager on duty adopted a highly inappropriate attitude by insisting on identity verification, even pretending to be the customer to whom I was delivering the order. This behavior culminated in the instruction for me to leave the premises and asking the employee to report me on the app, attempting to jeopardize my job and making me feel as if I were committing a crime.As a driver and delivery person, I am also a customer, deserving of respect and fair treatment. My intention is to perform my job professionally and ensure that customers receive their orders in perfect condition and on time.I hope you can address this situation and take the necessary steps to ensure that similar incidents do not occur in the future. I appreciate your attention to this matter and trust that appropriate measures will be taken to improve the experience for both customers and delivery personnel at your establishment.Sincerely,[Nicolas]
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November 2023 by Bebs g
Always a great place to shop, been going to this location since I was a kid, my mom lived in the gables and this was the place. Check the expiration dates on their stuff sometimes they miss a date, but apart from that, the employees are super helpful, they have a great selection of food, cheeses, bread, quiches are my favorite, I think they make them there. Desserts are also a great selection. And the wine and beers department is fully stocked they have a huge selection, no way you won't find what you want there. Check them out!
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October 2023 by Leo Savetsky
I called in for help with my order to the wrong location by accident and a very smart man named Dale was able to solve the problem for me because the instacart person at douglas road location was getting trouble from the checkout because he was under 21 and Dale took the time and effort to explain to them that the NONalcohlic beer that was for me I'm 24 years old was able to be allowed to be pushed through because Dale explained the situation from his store to douglas road store, thanks again I am impressed and will be shopping here more often because of the amazing customer service thank you dale! -Leo
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October 2023 by M L G
More pricy than similar stores, but interesting selection of various foods. Quality is usually good, except hot bar can be hit or miss.
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September 2023 by Iris
The place is amazing. The vegetables are fresh and the place is nice and clean. As well as the employees they are very nice. However, the reason why I'm giving4 stars is because they should work in their brand of products. (Feta cheese) I decided to buy their cheese and it was terrible! I couldn'teat it. It was salty and sour. Sadly, I don't recommend buying their feta cheese. But the place is beautiful.
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September 2023 by JazzyB World
I am a visitor from Athens Greece and felt so happy finding such a gem in the middle of coconut grove where I stayed a few days. I must admit it felt like home, very high quality products particularly the groceries and the European imports. The hand made salads and meals were absolutely amazingHealthy salads and excellent seafood. As a european visitor I am so impressed. Keep up the great job!!!
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September 2023 by Sarah Belalia
This store is always spotless clean! The staff is really friendly and helpful. They have European cookies and chocolate, which I love! Great job Milam's !!!!
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August 2023 by Susan M.
I LOVE this store! The layout is easy to navigate. The selection is much better than ANY other store I've shopped in (they even have live lobster!) The quality is the best. And the personnel ALWAYS go above and beyond... escorting you to help find an item... ordering an item if not immediately available. Carlos Castillo (a manager?), in particular, is always pleasant and welcoming and... when I couldn't find a certain on the shelf, followed up by texting me about availability. The product selection is one reason I shop here. The people like Carlos Castillo are the reason I ONLY shop here and recommend this location to my friends.
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August 2023 by Luis R.
The situation with the Sunny Isles location is that the customer service area don't take good care of the customers , special when the customer service manager don't care about the customers , special when the customer wants to return and item or ask help for products and also to purchase the lottery , looks like they don't get good salaries , and of course the act unpolite with the clients and customers !!! ; at the customer service area , you have to wait always for a long time and they don't care ; also the manager from Brasil is very unpolite , he needs to be train in he customer service area or change him !!!
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August 2023 by Tammy Richardson
Excellent selection and the help from workers was outstanding friendly people going out of their way to find things!
