-
November 2023 by Luis Del Rio
Excellent Shop! They are honest with very fair prices. You can actually trust this shop not to take advantage of you. Turnaround time has also been great. Front desk staff is friendly and took the time to answer all my questions.Services: Steering & suspension repair
-
October 2023 by Stephen H.
I went to the shop when the A/C in my out-of-warranty Audi suddenly failed. I was attracted by a convenient location, the representation that they had an Audi-trained mechanic, and an advertisement offering loaner cars during service. The car was kept two days, no loaner, and I was charged $416.36 for diagnostic A/C testing, only to be told they could not locate the problem. I was told to bring the car back in a week for further inspection. A week later, after a 5-minute inspection, I was told a had a failed valve that was a custom Audi part, but that it was unavailable, and would cost an additional $1400 to replace when the part was located. I contacted my Audi dealer, told that was a crazy diagnosis and to bring the car to the dealer. The Audi service department detected a leak in the condenser and repaired it for free -- the dealer said that accounted for more the 95% of A/C failures and was the subject of an extended Audi warranty. I contacted the shop and was told that the diagnostic testing did not include the condenser because it was difficult to see (!). I said that I certainly would not have paid for an incomplete diagnostic that did not include the part most likely to fail. The manager told me that would offer to refund part of the service charge and I would receive an offer the next day. Of course, I did not and they either do not pick up or immediately hang up the phone when I call.
-
October 2023 by Rachael Neff
My boyfriend's truck had a water pump issue. I am new to the area and AAA recommended this location. The employees were very easy to work with. I want to give a BIG thank you to Carlos for assisting with my concerns and working with my time frame. I really like that they lay out every issue with pictures and descriptions of the work needing done for approval. I feel like this is a trustworthy place to fix your car issues with friendly and professional staff.Services: General repairs & maintenance
-
October 2023 by Karine Malifarge
As always, Miami's Quality Auto repair worked really well and fast on my car. Addressed any issues my car had ans tell me if repairs are urgent or if they can wait. They really work with you. I have been a customer for years with different car makes and models and they always do a great job.
-
October 2023 by Diane Paracsi
I took my car in for an oil change and requested a new air filter. The oil change was fine. I didn't get my invoice until after I had left the shop. I saw that the air filter was not changed. There was also a notation that I had declined a service of degrease and clean. I didn't decline this service because I was never told about it not was I aware of What it entailed. Next time I will wait for receipt and ask more questions before I leave.Service: Tires
-
October 2023 by MARJORIE GARCIA
Carlos was very helpful and professional. I felt like I can trust him from the moment I spoke with him over the Phone. He tried everything for the warranty insurance to approve my case. The place was very keen, even the bathroom which I was impressed.I definitely recommend this place
-
September 2023 by Idelsy Alvarez
My Saturn has been part of the family for 18 years and, for the first time ever, it needed servicing. The staff at Miami's Quality Auto Repair were absolute professionals. From the moment I set foot in their shop, I was treated like family. They took the time to completely diagnose the issue and offer a very competitive price on service. The car drives and sounds like it did when I took it out of the dealership. I am so very glad that I chose Miami's Quality Auto Repair as my auto repair shop.Services: Auto engine diagnostic
-
September 2023 by nova stunts
Someone had to reevaluate my car after my battery was changed and they didn’t. Making me think that the problem with my car was fixed. $420 left me with an even worse problem. My car used to turn on now it doesn’t. Come to find out, my car left me stranded. Now another $250 on tow fees. I will not be coming back. I also have to pay another mechanic for another evaluation ($164) This is terrible. Update: per my second diagnosis by another mechanic, he says the job was poorly done because a plastic was left on the battery. Making it difficult for the electricity to flow blowing the fuse box. Attached you will find a picture of what was blocking the flow of electricity to pass.
-
August 2023 by Branden Rodriguez
Do not take your classics here.First off, Carlos was amazing and very knowledgeable, but his mechanic who supposedly knew about classic cars doesn't know anything about them. I came in with an idle issue where my Camaro wouldn't stay on with the AC turned on, and I left with the same issue, plus that now it won't stay on even with the AC off. $1,400 down the drain.
-
August 2023 by Mary Gonzalez
Took my car in and they knew what the problem was right away after I explained my car’s issue. They were very professional and fixed my car in a timely manner. They were also upfront about the cost and I like that they kept track in writing what needed to be done and the cost. It was easy to pay online and got my car back even if they’re closed. I highly recommend this company!Service: Electrical repair
-
August 2023 by Mary Tucker
My car needed some immediate unscheduled repairs, and Carlos & Team fit me in & worked with me every step along the way! Place came highly recommended to me (by my son!) and I would certainly recommend to you, as well. ???
-
July 2023 by Shadia Ávila
I needed a quick repair of my a/c with the heat in Miami you need things done quick and not only did I get the best service I received specifically what was to be done and when it would get done. Very professional team from start to finish. Carlos and the others are amazing. Not only will I take my car for other repairs I will recommend to family and friends as well.Service: A/C installation & repair
-
July 2023 by Michael de los Santos
THE BEST auto repair shop in Miami by far.I highly recommend Carlos if you ever need a professional who cares about the customer.Carlos went above and beyond to ensure my vehicle was repaired efficiently and affordably.This top-tier level of service is rare nowadays. Thank you for your outstanding performance.
-
June 2023 by Kaylan Knitowski
The ONLY people I trust with my car. As a woman I get taken advantage of at car places and Andres and Carlos are like my long lost mechanic fathers. Very easy to work with and always willing to work with you instead of just getting the job done. Couldn’t recommend them more.Services: Tires
-
June 2023 by John Creagh
Miami Quality Auto Repair is a fantastic shop to take your car for repair. I had them service and work on my Jeep and the exact same work at the dealership was twice as expensive and the car still had issues. Miami quality repair fixed my jeep and it has no issues to date. I will recommend this shop to my whole family and I encourage everyone to take their car to them for honest, transparent and amazing work!
