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October 2024 by Daniel Velez
This place is fantastic. Julio was super helpful and knowledgeable on anything mattresses and found us a perfect mattress for our needs very quickly and at a great price. We love our new mattress and are very happy we found Miami Mattress. Can't recommend this place enough! Thanks Julio!
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October 2024 by Brittany Barker
I wanted to show my appreciation for this dynamic team: Javi and Julio. These gentlemen not only want you to go home with a mattress they want you to be completely satisfied. These gentlemen took their time and make you feel like family by the end of the purchase. And it doesn't end there, Javi and William were exceptional when the bed got delivered, made sure that I was able to operate it correctly and didn’t leave until I was content. I can't say enough about these guys and if I ever need a mattress again I will be getting it from here.
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September 2024 by Brandon Bond
The best service from the moment you walk in until the moment you receive your delivery. Javi literally knows everything you can know about mattresses including the latest technology with them. I highly recommend!
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September 2024 by Johnny Ore
Where do I begin, first of all from the moment my Wife and I walked in we were greeted introduced ourselves and asked many questions regarding our needs. I am disabled with special needs and Javier reassured us that all of our concerns will be met. The Professionalism is over and above anyone could ever ask for as a customer. I have been involved in retail sales for over 40 years and how refreshing the customer service demonstrated was SUPERIOR.
Thank You,
Johnny and Theresa Ore
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April 2024 by Christina Jacobsen
Incredible customer service.
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February 2024 by Ana and Mark Salib
The best service from the moment you walk in until the moment you receive your delivery. Juan literally knows everything you can know about mattresses including the latest technology with them. I highly recommend!
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November 2023 by Alien Bernal
Excellent attention and excellent purchase, Mr. Julio took great care of me. I recommend the place 100%
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August 2023 by Wanda Jirau - Fernandez
I had a great experience at Miami Mattress in Palmetto Bay. Javier is the mattress guru, he is very knowledgeable. They have great customer service. Delivery was great too.
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January 2023 by Debora Hurtado
We had been looking around for a matress for several months! Julio gave us expert advice on purchasing our matress. Will recommended to family and friends.
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June 2022 by George Romero
Amazing amazing amazing!! Javi, you are the man! Javi is the go to guy for everything mattress related. He has over 25+ years in the industry and REALLY knows his stuff. On top of being so knowledgeable his customer service and attention to our needs was next level. If you’re looking for a mattress, want great prices, and great care?? This place should be on top of your list. Thanks again to Javi, and Julio!!
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April 2022 by Ricardo Ibarria
We were shopping at another nearby mattress store and getting zero service as the process with the customer before was taking forever. We told the salesperson we would be back shortly after going to Dairy Queen in the same strip. On the way we found Miami Mattress where Javi promptly ascertained our needs, showed us several models, explained the differences clearly and guided us to a great value of quality + discounted price for the guest room bedroom we were seeking to upgrade. The mattress, box and frame were delivered within 24 hours today. Turns out our salesman was actually the owner. I wish him/them well. Only suggestion: get more advertising out there!
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February 2022 by Cecilia Nery
Javier and Julio where amazing .I went to Miami Mattress not sure of what kind of Tempur-pedic mattress to buy .Julio/Javier has excellent customer service . They explained each bed and let me try until I found the perfect bed for me .I am very happy with the Tempur-pedic bed I bought at Miami Mattress . Javier , himself delivered the mattress to my home to make sure everything was OK. I highly recommend Miami Mattress Palmetto Bay .
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November 2021 by Diana Rodriguez
Great honest service! Quick and no pushy salespeople. Thank you for making this hard decision super easy!
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November 2021 by Hugo Alcantara
Excellent treatment and personalized attention from Mr. Javier, we are very satisfied with the purchase and we recommend him 100%
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October 2021 by Barbara Coakley
It gives me great pleasure to share a wonderful experience I had at Miami Mattress. I received the best customer service possible from Javier who went far beyond to assist me in finding an unusual sized mattress for a bed that had once been a water bed. I had already searched all the big box mattress stores in Miami-Dade with no luck. Frustrated, I decided to try Miami Mattress on US 1 in Pinecrest, expecting not to have any luck. Javier at Miami Mattress took the time to listen as I explained my mattress needs. I was so surprised when Javier told me that he would be able to have a mattress custom made to the size of my bed to meet my comfort needs. None of the other stores had even mentioned such a service. He took the time to patiently show and explain the features of the many mattresses that are available in his showroom. I made a choice and he proceeded to personally call the owner of Biscayne Bedding, an excellent local mattress manufacturer business locatedright here in Miami, to explain what I was looking for. The two gentleman put their heads together to create the perfect mattress for me. Unfortunately, due to my illness I was not able to take delivery of the mattress right away so Javier was kind enough to hold the mattress for me for several months. Now, what other store would do such a thing for a customer? Of course, the answer is that no store would do such a thing. These days it is not often that businesses offer the personalized service given by Javier at Miami Mattress and the world needs to know it. This is a five-star mattress business!
