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February 2024 by Oliveira Arturo
I went a couple of times to this store but found out the store agent was very rude, he was listening to very loud music. I asked him to please turn the music volume down as I was not going scream to talk. He was trying to ignore me all the time. This agent had sold me another phone before which never worked. To sum up, the agent refused to provide the service I was looking for. He had a pretty bad attitude, I assume he didn't like that I told him to turn the music volume down. Don't go to this store, you won't have a good experience.
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December 2023 by Christopher Leamons
Mohamed did a wonderful job in assisting me with my needs. He knew everything possible about the phone you had in stock. I was able to pick a phone that suited my needs. I will visit in the near future. Thank you Mohamed and keep up the good work.
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October 2023 by Djeyby Jay
Today I had the pleasure of meeting Mohamed at the store today and he was fantastic. He helped me purchase a new iPhone at a fair price and he was very professional and accommodated my needs??
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October 2023 by Faith Fisher
Problem with MPCS I went there 2 pay . Got on this program with my food stamps. Got on it frist mo I pay 20.00 this mo I pay 55.00 dollars. So people who have been on it should put it on Facebook been with them 10years. And this not good on reviews.
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July 2023 by Dave (DaveFrm184)
David is an excellent worker he took his time with me and made sure I was satisfied with my purchase. P.S. we share the same name lol
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July 2023 by Saul Rafy
The place has changed. Nothing like it was before. If you are looking to pay your bill and buy something maybe go in, for any other reason do not waste your time going to this location. The person at the counter was so reluctant to help that she even argued with corporate backup on how to do was I was there for. MetroPCS still "affordable", you get what you pay for.
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July 2023 by Gonzalo Di Primio
Hilda Was great customer service was top tier Will recommed to all my family and friends !! 10 10 10
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May 2023 by Maxwood Annulus
Went in, no a single employee was in sight. Approached the desk nearest to the employee door and heard something like Netflix playing in the back. I called out for someone a couple times. Went out, came back, called out again, waited a few more minutes. Nada. This is all after I called the number several times to someone picking up and immediately hanging up.
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May 2023 by Deokie Seepersad
I love my metro store , everyone is awesome
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May 2023 by Ena Castaneda
Hilda Is the very best in metro PCS? We need to have more people working like that in stores. It will be amazing.
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May 2023 by jetta civil
Mohammed is Very professional and helpful.
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December 2022 by Brandon
Sold me a phone which turned out to be defective 2 months later, went back and forth with the store and customer service but they're saying nothing can be done. Can't even get a replacement phone, or return the one I bought. The employees weren't rude but they were unhelpful and exacerbated the situation by fighting me on every turn. Cell service is fine but I wouldn't recommend buying any phones in store.
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September 2022 by Evette Gainer
Employees in the store refused to help customers locked doors at 7/45 pm
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August 2022 by jonathan maslaton
Manager is very rude she's disgusting the way she talked with the customers she needs to be fired I'm going to talk with the district manager to make sure she's fired
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July 2022 by Dee Roberts
Service in this store is poor have bad attitudes when I first went in the store no one was in there she lied and said the other staff wasn't there hire people who want to work with the public cause it makes you lose customers