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February 2024 by Elmis Villa
My experience was with Samuel. He is very kind, knowledgeable and patient. He helped me a lot with my phone. I highly recommend him to all Latinos who lives nearby who do not know English.
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March 2023 by Mauro Altamirano
visit him
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January 2023 by Sandie Godwin
Can you please answer the phone ever?
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December 2021 by Marco Aguilar
They were kind and helpful
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September 2021 by La Gringa
Im in this metro pcs every month the employees all know me well so today i go in because my phone isnt charging and some new guy named rey there plugged it in nd said oh it works i try to explain that it says 9hr to charge he brushed me off didnt even look at my phone and said he couldnt help me so im upset cuz the regular employees sammy and them aint there i go to metro pcs on 62st and nw 7ave told them my problem and they said my phone was defected... clearly rey didnt want to do no work was very rude and doesnt want a job it coulda took rey 5 mins to resolve my issue yet wasnt his priority i will never do business there again if that boy rey is there ?
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July 2020 by Jeannie Centeno
The ladies are awesome. They where very friendly and kind. I will always go back to this location. Even though its farther Away from where i live.
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April 2019 by Brian F.
After waiting to speak to the rep in the front, she stated that I would have to wait for everyone in line before me just so I can pay for my items which I already had in my hand. I stated I don't need service I just want to pay for the screen protector and leather case. she said sorry you have to wait. so I stated so I have to wait 20 30 minutes maybe even longer to pay for something that wss in my hand that can take 2 minutes and that guy is just standing there staring at me waiting for me or waiting for someone to help. she goes sorry that's not my fault you have to wait. I said are you serious he's literally waiting for you to send someone over it would take a minute to pay for this and I have to wait 20 or 30 minutes just to buy something? She goes yes is there anything else with a snarky remark I said you know what you just lost this sale ($40) she was oh well have a great day. That is the last time I'm coming to the store and I will not be recommending this to place to anybody as long as she works there or as long as they have this ridiculous policy in play. I ended up going to the MetroPCS store right down the street. I was able to purchase my stuff and no problem even ahead of other people who are actually getting service. That is the worst customer service I have ever experienced and if this is how MetroPCS treats customers then Sprint here I come.
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July 2018 by EUDES / ODO KING De FRANCE
Following the current promotion, I purchased an iPhone with a plan at this store. I was told about an "Extra Policy" at the middle of check-out and had to pay an additional $50! I called the headquarters office and they confirmed there was no such policy! I tried to reach the store manager'; but either he was away or he never answered my voice messages. Do Not get phone service from this store........
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May 2018 by Stacy Breakchesser
It's okay. Sometimes there's a little bit of a line but nothing too much.
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May 2018 by Sara I
Friendly and helpful staff
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May 2018 by Jouveline Saintvil
Thanks again
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September 2017 by joubert camille
I know that place many people came over there to buy a cellphone oh either why they are came to pay bill on this store too ect...
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July 2017 by Kenneth Hunt
Very clean
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June 2017 by Ray Fang Henry
Some of the staff members are really lazy and inefficient to go home without taking care of the customers properly
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January 2017 by Mimi D
the reps are very professional , very helpful and knowledgeable , I was extremely satisfied with there service , best place to go if you need help seriously !!
