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January 2024 by PageantryNOW
Fantastic service. Juan took the time to listen to my needs and with his help and his awesome staff, I had the bed I needed at a great price. He worked to find something within my price range that was the perfect fit for my medial needs. Second time purchasing with them. Same great experience.
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January 2024 by Carolina Sanchez
Excellent customer service. I’ve been a client since 2015 and I always come back. I always find what I need and they also have pretty good deals.
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November 2023 by Manuel
Jonathan proved himself as an outstanding salesperson. He was polite, dynamic and explicit regarding the benefits of each of the mattresses on sale at the store. My wife and I feel very pleased with his service. 11/20/2023
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November 2023 by Emilie Goeser
Helpful service and information. I was able to get product I wanted with good and prompt assistance and find in another store and arrange delivery.. very effective in making it all come together!
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November 2023 by Marion Dugan
I had to get a mattress quick and this place delivered! Within 2 days I received my mattress set up in my bedroom by 2 gentlemen who ensured to not make anything dirty and set the mattress up quick and professionally!
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November 2023 by Daniel Baldwin
I have been neglecting getting a mattress for years now since it didn’t fit my budget and wasn't a priority until recently. I entered the store and was instantly treated to great customer service, Jonathan served me and aided me in finding a great mattress within my budget. Jonathan was very professional providing his expertise on mattress’s, I would recommend this store and furthermore Jonathan’s service. Super helpful.
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November 2023 by Katrina Baldwin
Came in looking to buy and got help from a helpful worker, his name was Jonathan. He was able to help me find a very comfortable mattress that suited my needs. Made my shopping experience easy and simple!
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November 2023 by rosy tamayo
Jesus is an excellent sales person very attentive. He is very friendly and gave us the best attention he knew exactly what I was looking for. A great person has great customer service.
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September 2023 by Mary Henderson
The store was very clean. The salesmen were very efficient. Jesus and Afnary. They had me to try out several bed’s explaining. The function of them. Asking important questions about my sleeping style in order for me to select the best bed suitable for me. I was very pleased with my selection. Great staff
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September 2023 by Julius Sanz
Jesus was was very helpful and informative throughout the entire process of purchasing my mattress. From the second I walked in he was courteous, respectful and and patient with all my questions and concerns. He informed me on all my options from size, type, technology, price points and payment options. Two thumbs up.
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September 2023 by Nicole Mejia
The customer service was amazing. We were assisted by Jesus and Jonathan. Super friendly and patient. We tried every single mattress and they gave us the best recommendations. 100% would recommend.
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August 2023 by Daniela Ciocca
Jonathan and his associate were so incredibly helpful. I had just pulled my old mattress from storage and decided I couldn’t use it anymore. I went to the store to see if I could find the same exact one to replace it, but Jonathan was able to suggest one that was even better. I felt very taken care of. I highly recommend going to the Coconut Grove location in person.
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August 2023 by Joseph Zaydon
What a pleasure. No pressure just great service. Jesus and Jose were both well informed and help me find the best mattress for our needs. Better pricing than Rooms to Go on the Beautyrest line of mattresses.
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August 2023 by V K
We had a great experience at the store with the sales team. Ricardo was very knowledgeable and patient. They have a nice selection of mattresses, including very high tech ones.However, the delivery process was extremely painful. The drivers didn’t speak a word of English, were lazy, unprofessional and careless. They didn’t want to do a full job that was assigned to them, and tried to leave without assembling the bed. I had to coordinate with the store to get this resolved, since they didn’t understand what I was saying
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August 2023 by victoria cabrera
We worked with Ricardo and he was absolutely the best. He really adapted to our needs and budgets and helped us find the best mattress and extras for us! We cant wait sleep soundly all thanks to Ricardo!
