-
January 2024 by Jorge Garcia
María is the best sales person, very knowledge of the product she is selling. Something that is very rare in this times we are living. Good job Maria and mattress firm for have this wonderful employee.
-
January 2024 by Rodger Irvine
Jeffrey my salesman was super helpful. This is the second and third mattress I have purchased from him. Very professional and knowledgeable
-
January 2024 by Diana Guergo
Maria Fernandez was wonderful ( sales) ❤️ she was helpful and guided me so that I could make a wise choice. She was knowledgeable, patient and empathetic.I had a great experience, I recommend this store to everyone.
-
November 2023 by Victoria Del Rio
Jeffrey was very helpful as we decided which bed to purchase. He was knowledgeable, courteous and professional. We’re very pleased with our purchase.
-
November 2023 by Alex Luty
Maria was a pleasure to work with. I explained what I was looking for and what I had found online. She showed me the options and explained what the differences were. She showed me options for beds that were on sale versus ones that weren't so I could determine what I wanted. She also made the process super easy and recommended great things like the right pillows, which we tested to make sure. I cant say enough good things about how well she treated me and how easy she made it seem. I was there longer than expected but it wasn't an issue as she did a great job making sure I got what I would be happy with with the best pricing she could offer. I highly recommend the store and Maria. Thank you.
-
November 2023 by Danielle Denis
I had the pleasure of having Jeffrey and Maria help me. My sale was finalized by Maria. It was a great experience as they both took the time to ensure that our needs were met ans they were really great to deal with. Both very knowledgeable and down to earth. Thanks.
-
November 2023 by Steven Milian
On Sunday night, my family and I had an exceptional experience at Mattress Firm. The salesperson, Maria, was incredibly helpful, knowledgeable, and patient. Despite our kids running around, she guided us in choosing the perfect bed for our needs. We were fortunate to have her undivided attention as she explained the ongoing store sale and assisted my wife in selecting the ideal mattress for her back issues. We wholeheartedly recommend her and look forward to our delivery soon.
-
November 2023 by Eddie
Literally and SociallyComfortable atmosphere. A very knowledgeable and pleasant sales representative called Maria attended my family and I; providing product information, pricing options, and never a pressure to commit and make a purchase. In doing so, my wife and I shared "Cafe" and goodies from Sergio's next door with her; despite her being professional and humble, refusing to accept. Sharing is caring. We made a reasonable and quality purchase for a spare bedroom, to be delivered in 2 days.We'll definitely return to replace bedding in our Master Bedroom.Cheers! :)
-
November 2023 by nakita morales
Jeffrey was amazing! My husband and I have very different approaches when it comes to shopping. Once I decide I like something, that's it I'm ready to commit and buy. My husband on the other hand wants to take his time to think it over and research. Not may salespeople are able to handle two drastically different personalities like this, but Jeffrey navigated it with ease. He gave my husband the time and support he desired without being pushy, but still made sure to focus on the things I was asking for. I absolutely recommend anyone looking for a new bed to come here!
-
September 2023 by Silvia Covas
I bought my mattresses from Maria Fernandez at the MattressFirm at London Square. We first went to see them, and returned another day to purchase them. She was very knowledgeable and super helpful. She answered all the questions we had and was very patient. On both days we had great customer service. Ask for Maria if you visit the store!
-
September 2023 by Esther Irizarry
I am writing to let you know the outstanding service we received from Allan at the Mattress Firm Store in London Square shopping center. Allan is very professional, knowledgeable respectful and offered great suggestions for our needs and for our budget. He is an asset to your company and we are so appreciative for his support. Also when we were still somewhat undecided Maria offered some further suggestions which was also very helpful in helping us making the right decision. Both Allan and Maria went out of their way to meet our needs. Thank you so much for employing such excellent employees.
-
August 2023 by Golda Smith
Maria Fernandez was amazing! She spent time with us and reviewed our options and gave us her professional and personalopinion. We walked out extremely satisfied with our choice. She was honest, transparent, and supportive of what we were looking for. She deserves employee of the month and should write a training manual on how to treat customers. I will be recommending her and this location to all my family and friends for a lifetime.
-
August 2023 by Francisco Doria
Jeffrey at the mattress firm was exceptional! He expertly guided me to find the perfect mattress, considering my needs and budget. His genuine care and transparent approach made the shopping experience enjoyable. Thanks to him, I'm completely satisfied with my purchase. Highly recommend Jeffrey for your mattress needs!
-
August 2023 by Loki Goat
Had a lovely experience today with Maria! She helped me find an option I loved comfortably within my budget, even given my unusual shopping needs. She was knowledgeable and respectful, and I left feeling great. Couldn't have asked for more!
-
August 2023 by Samantha Grass
Sales rep Maria is the best!!! Really feels like she takes care of her customers. Buying a new mattress can be a bit overwhelming— she helped me so much with choosing the best one for me and I left very pleased. Thank you!!
