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October 2023 by Adam Miller
I had an exceptional experience with Frank and the team at Masterclass Automotive. Their service was top-notch, and they went above and beyond to ensure my vehicle was taken care of and looked after. I highly recommend their expertise and professionalism for all your automotive needs!
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August 2023 by Chris U.
I just needed an oil change on my Porsche SUV and I didn't want to deal with the dealer, who isn't that close to me, anyway. I reached out to MasterClass and they were happy to take the car that day. Later in the day, I received a price quote that was very high for a standard inspection and oil change - 3 times what the dealer wanted to charge me. I messaged them back and told them that I would collect the car as the price was too high and they re-quoted it to just include a standard oil change/fluid top-up, no other diagnostics or inspections. That was more reasonable, but still slightly higher than the dealer.Despite the pricing, service and professionalism was excellent. The job was done very quickly and my car was washed and shining clean when I picked it up. Their advisors were extremely friendly and I received a nice hand-written note afterward. The facility seems clean enough to eat off the floor.I'll keep them at 5 stars despite the pricing because I know that they don't really specialize in basic oil changes. They're not trying to compete with the dealers or gas station down the street. Asking for an oil change here is like asking a heart surgeon to put a band-aid on your cut. You can see by the cars that they service and their reputation that they know what they are doing. I will most certainly consider them for more advanced work in the future.
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July 2023 by mns s
This is by far the best repair shop I have ever been to. The attention towards the client, the explanations they give you and informations on top of a very thorough work ethic. I am so glad I discovered this place. The staff is incredibly knowledgeable always with the best advices and tips. They always try to accommodate you in order to spare you with any trouble. They take the time to explain everything to you before doing anything to your car. I met with Victoria she is very talented and meets with you always with a joyful attitude! I definitely recommend!
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June 2023 by Kelly
Master Class is a class act! A first class operation from top to bottom. I received such excellent service on my vehicle that I’m now ruined to ever go anywhere else. This is a dedicated team of professionals that you can trust.Someone hit my car while it was parked and I needed a collision repair and asked MasterClass to also run a diagnostic and let me know what else needed attention and they found a few things I was aware of and a few things I was not aware of. I am so grateful. They have excellent communication and explain everything well, and they were 100% honest in letting me know what things needed to be done, and other things that were not necessary right now, and things I may need in the future. Their pricing is very fair and they did excellent work. They also finished all of the work quickly. Their communication is excellent. They even gave me follow up instructions (ie, have the brakes checked in six months, keep eye on tire tread, come back if AC stops cooling, etc.). Thank you Ron, Frank, Victoria and team. I’ll be back!Service: General repairs & maintenance
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June 2023 by Luis Carrillo
Incredible concierge service!! Outstanding communication and follow through. I could not be happier with the service and quality of work. I would strongly recommend Master Class to anyone who value and love their cars!!Services: Tires
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May 2023 by scott rivello
Hands-down this is the best automotive facility I have used. The entire team is incredibly courteous and professional, especially Frank. I've use Masterclass for three vehicles and each time the service is impeccable. Responsive, clear, trustworthy and no surprises which is a plus. I would recommend them to anyone looking an alternative to dealer service.Services: General repairs & maintenance
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May 2023 by Alan Gee
Ronald and his team at Masterclass are truly masters. From basic work on a raft of luxury automobiles to specialty work on classic and vintage cars. Ronald’s passion for the cars that he cares for and services in his shop is evident each and every time you meet Tim and discuss your needs. I discovered Masterclass a number of years ago and I’ve been a faithful patron of his shop. From the moment you walk or drive in you know the live up to the name of their business. A true MasterClass!Services: Transmission
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May 2023 by Candice Galek
I came to Masterclass after a string of unsatisfactory experiences with other auto shops. They've been friendly and accommodating each time I come in with a random car issue. I had some body work done here and the results turned out great. They always go above and beyond to help, even with the little things.Services: Steering & suspension repair
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May 2023 by Adolfo Leonardo
Very professional. Loved the Detailed quotes with pictures of everything. Great communication. Car turned out great. Highly recommendedServices: Electrical repair
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May 2023 by rachid echahly
I cannot recommend Masterclass Automotive highly enough! After being in a car accident, I was looking for a certified BMW body shop and came across their name. From the moment I spoke with Victoria, I knew I was in good hands. She was warm, friendly, and incredibly knowledgeable, answering all of my questions and putting me at ease.When I brought my car in, the entire team at Masterclass Automotive was just as welcoming and professional as Victoria had been on the phone. They took the time to fully assess the damage to my car and provide me with a detailed estimate. Throughout the repair process, they kept me informed and updated, and my car was ready in no time.The final result was simply amazing! My car looked as good as new, and I couldn't be happier with the quality of the work that was done. The team at Masterclass Automotive truly went above and beyond, and I cannot thank them enough for their exceptional service.If you're looking for a certified body shop that provides top-notch service and workmanship, look no further than Masterclass Automotive. They are the best in the business!Services: General repairs & maintenance
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April 2023 by Anthony Nasko Jr
Have used this shop for all repair and improvement necessities for a few years. The Masterclass team is extremely accommodating and offers a great final product within reasonable prices. The fleet of cars lineup they have on a daily basis doing work there speaks for the business itself.
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March 2023 by Fabian Guerreros
Recently took my car in due to an accident and I had Victoria and Frank help me out. They were lovely to deal with even with the insurance headaches that come with accidents. Even with some setbacks by the insurance, they were able to have my car fixed in no time without compromising the quality of work. Will recommend Masterclass to my friends and family.Services: Engine repair
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February 2023 by Dereck Ayala
After moving to Miami from NYC a few years ago, I happened to find Masterclass Automotive and I’m glad I did. The passion Ronald & Francisco have for all vehicles is second to none and it shows in the work. I love the modern approach to diagnosis, repair, etc. The guys are always available for general maintenance, complex mods, body shop, etc. and I know that my high mileage cars will remain on the road without issue. The team is always accommodating and I highly recommend this shop to anyone that truly cares about their ride!
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February 2023 by Abha Shrivastava
They are the best !!! I have been their client for 5+ years and trust them with cars in my family! They are super reasonable and very realistic and I have found their advice always on point whether it was old or new car. Once they take up your job, they would complete in the least possible time and in the most efficient way! I absolutely recommend them !!!
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January 2023 by mija Baney
My experience with r Masterclass Automobile was beyond expectations! Not only was the part ordered and replaced in a week but they were so attentive and courteous! Can’t believe I wasted 7 months to get this part with another company. Masterclass Auto has redeemed my trust in luxury automobile service. I highly recommend them! Thank you Victoria and Ron!!Service: Body & Trim
