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January 2024 by Glocktopi
I'll begin with the good about this place, very visually attractive store, and items appear to be high quality. Lots of variety of items to choose from, and between the man and woman who worked there, the man was constantly offering assistance or guidance as well as a very kind and professional approach.Unfortunately, I spent much longer in this store than I wanted to, time wise and money wise. The prices are way too high for the sizes and quality presented throughout the storeI came in looking to get something for my partner, and I spent a while in here because I wanted to get something nice for her while also not spending an extreme amount. After going back and forth between jewelry, I came across a piece that looked amazing but was way too small for the $90 price tag. The lady showed me some irritating unprofessionalism. Either she was deliberately obtuse or her ability to understand my English and comprehend what I was trying to convey was so poor that she became frustrated with me. They also claim these high prices for things that aren't technically handmade as they might claim. Finally, after the continuous struggle to understand my basic words, she gave up and reduced the price to something more reasonable that I could buy.My summary: Prices are way too high and should be reevaluated on the majority of the items in the damn store. Professional traits were shown by the male attendant, but NOT by the lady. I purchased a necklace at a reduced price and have worries for its quality, considering the other reviews that have been mentioned and reported quality concerns/issues. Place is very intriguing until you see the prices.Disclaimer: Items are not handmade. After questioning, they mentioned that they bought "handmade" products. Thus, products not handmade by the store owners.
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January 2024 by Ami Sam
Place it self is beautiful but the sales girl is so rude
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January 2024 by Michael Niehaus
We bought a few small items here for $54.20. Later, we found a $542.00 charge on our account. We were unable to reach them by phone (no answer at any listed number) and our attempt to dispute the charge failed because they had "proof" that the charge was legitimate. Their "proof" was someone punching the number into the credit card machine wrong. Buyer beware.
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May 2023 by Claudia Martins
It could be a 0 STARS as I bought a $69 bracelet and 1 week later several stones fell off. I sent multiple emails asking to subsitute it and I got no answers, ever. Very bad quality and customer service
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April 2023 by Refugio MagallonRico
Great selection and friendly customer service. Make sure you negotiate
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March 2023 by Sweater
Lucky eyes is the best store in that mall! From trinkets and stones to beautiful hand made lamps and jewelry, this store is one of a kind!
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February 2023 by Jonah
Lucky eyes is the best store in that mall! From trinkets and stones to beautiful hand made lamps and jewelry, this store is one of a kind!
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June 2022 by Roxana G.
I bought a bracelet a few months back from this store. Second item purchased in this dreadful store. It broke within a few months of wearing it. I took it back to the store where I bought it and of course they wouldn't do anything about it. I dislike their customer service, their items promise to be worn for lifetime yet they continue to break. DONT SHOP HERE.Their product and service suck!
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December 2021 by Mario M.
DONT BUY ANYTHING HERE! Piece of s*** jewelry. I paid a$160 for a beautiful silver blinged out lucky eye bracelet. My boss found it in the hallway as I came back from the rest room. This place is a scam! DONT BUY ANYTHING HERE!
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September 2021 by Amy Alvarez
Them crystals aren’t even real and they ain’t tryna return the money back.
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June 2019 by Mark Westman
Better quality; stuff is cheap
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June 2019 by Shelley W.
I bought a bracelet last year that cost close to $200. I wore it 10 times and it flat out broke right off of my rest. It did not break at the clasp but mid bracelet and I doubt now that this is sterling silver. I recommend that you do not purchase anything here as I am doubtful of the quality. I tried to contact the owners but they are saying that they cannot help me with the situation at all which is very very disappointing. I will never ever ever shop here again
