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March 2024 by moon bunny
I would like to praise Victoria L. who assisted me today with renting a storage unit at the 2450 SW 28th Ln. location. The whole process took place over the phone. Victoria was professional, yet friendly at the same time, she was highly knowledgeable and answered all my question with ease and patience in a kind, friendly manner. She explained all the terms in detail and executed the contract via email in a matter minutes. Highly recommend her services.
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March 2024 by Gustavo Lopez
Excellent attention .
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March 2024 by Maria Rodriguez
Very happy and satisfied with the service provided. The team was very patient with us and answered all our questions. The location is perfect (close to home) and in a safe neighborhood. The facilities are clean and well maintained.
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March 2024 by Capt. Mick
Kharetta is super personable and knowledgeable. Made the experience enjoyable and quick. Highly recommend.Edit: After my 2nd month, i got an email for my receipt of payment for month 2, didn’t realize I could/set up an account online so I did. Upon doing that, I realized my rate had gone up from $94 for the 1st floor 5x10, ($110 after ins/tax) to $178 a mo… I was told the price would go up, and I’d get notified of it. However they send you a postcard that is very inconspicuous, most people toss it with their junk mail inadvertently because it looks like junk. If I hadn’t set my online account up I’d have autopayed that 3rd month and not been happy.Do yourself a favor and go to Extra Space on either side, theyre quite a bit more transparent. Paid for my year up front, and will pay for my following year before the rate increases. At life I was told I could pay as many or as little months in advance as I wanted, but not “a year, and come or call back a couple months before the years up to lock in your rate for next year”.A pain to have to move but feel a lot better about where I am now. Life Storage & Extra Space are owned by the same corporation but it’s only been 6 months. I’m sure life will be as good as extra space eventually.
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March 2024 by Maria Napoles
excellency in service the customer
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March 2024 by Angie Averhoff
Good service !! Thank you
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February 2024 by Eileen Silverberg
Excelente servicio. Victoria was informative and helpful. Thank you
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February 2024 by Eduardo Acosta
I have ner had such a pleasant experience renting a storage place before. it was so smooth and fast. very satisfied customer.
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February 2024 by Christopher Turdo
It was a pleasant experience. The employee working was very kind and welcoming.
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February 2024 by Charmyn Kirton
I am currently renting a storage unit at Life Storage. My facility is very clean and the unit the perfect size for me. I was going to have to give up my unit due to an increase in the cost. However, I worked with Victoria who was quite understanding of my budgetary constraints and got the approval to make it affordable for me. She was not only knowledgeable but very willing to be of assistance. I recommend the Life storage facility to anyone looking to rent a storage unit.
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February 2024 by Maggie Mestre
Great experience!! Victoria made it easy to tour the space, and sign up. Nice to see someone still cares about customer service!
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February 2024 by James Cordero
Every time I’m in town, my stuff is there and safe! Love you guys!!!
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February 2024 by Brian Shiarappa
I would always recommend Andreina, she’s very helpful, sweet and knows what she’s doing.
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January 2024 by Tadine Braun
Dear life storage,I am writing to express my sincere appreciation for the outstanding service provided by Miss Victoria at Life Storage. Her professionalism, dedication, and exceptional assistance were instrumental in resolving my concerns effectively.I believe Miss Victoria’s exemplary performance deserves recognition, and I kindly recommend considering her for a well-deserved raise. Her commitment to going above and beyond in assisting customers reflects positively on your establishment.Thank you for your attention to this matter, and I look forward to continued excellent service from your team at Life Storage.Sincerely,Favorite customer
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January 2024 by Fania Alonso
Easy and fast . Victoria was a professional and friendly.
