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August 2024 by Brasen Corum
amazing customer service
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August 2024 by Elizabeth Benitez
I loved it, they were very professional and attentive and with a lot of patience and dedication so that we could choose our needs when choosing and Dr Benitez wow, super professional, attentive and explained all my questions 100%, those who decide to choose them will love it, thank you very much
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August 2024 by Otilio Rojas
Dr. Benitez is incredibly knowledgeable and highly professional! I would wholeheartedly recommend her to my friends and family. The staff at the practice are also very helpful and supportive. We truly appreciate the exceptional care provided!
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August 2024 by Carlos Cabezas
Doctor Jillian Benitez did a thorough eye examination, she was very professional and caring. My wife and I were both seen by her and were very satisfied by her demeanor, knowledge and excellent service.
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August 2024 by Susan Nussbaum
Excellent experience at Lenscrafters at Macys at the Falls! The optometrist Dan took his time to make sure my glasses were perfect. The store had an extensive selection of designer frames - more than other optical stores Ive been in :) And the happiness guarantee makes me feel comfortable knowing I can to come back to make adjustments :) Highly recommend!!
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May 2024 by Gale
Great experience, it has been 10 years since getting an eye exam and my eyes had improved much better. The staff was great and the choices as well.
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May 2024 by Merly C Garcia
Due to its professionalism and variety of lenses, for me it is the best, I would not stop using it.
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April 2024 by Ken Ballestas
Excellent place, super organized, the agent Andrew is an excellent person and worker, recommended 10/10
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April 2024 by Sandra B
The licensed optician was very nice and had the patience to check different insurance benefits to compare to store discounts. I wish the store had more frames selections to offer.
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March 2024 by Amy Dieppa
Everyone that I interacted with at Lens Crafters at Macy’s in The Falls was pleasant and professional. Loved Dr. Benitez! She made me feel very at ease.Leslie helped me find the frames I wanted. I would definitely go back.
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March 2024 by gladys hun
My experience is the best. The Dr. is very nice and listen to the Patients. And the staff very courteous and gentle. I recommended
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January 2024 by Mal Jerome Williams
Lenscrafters inside Macy’s in the Falls is the place to go. Friendly staff and excellent service. I had been a customer in Virginia. The associate was able to pull my record, check my previous and change my address to Florida. With frame selection, measurement fitting and payment I was finished in about 5-10 minutes.
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December 2023 by Darren Moses
Very good customer service
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December 2023 by crystal coffey
Excellent service. Very helpful and friendly
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December 2023 by Alexander Garcia
Leslie is the best Optician hands down! My son has anxiety and when his glasses get out of wack he freaks, but soon as i mention Leslie will fix it he is calm. Excellent service and great with kids.
