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February 2024 by Kevin C.
The reason I gave two stars is because of people that work there are very nice and easy to get along with, the only problem I have is I went there to buy some jewelry for my wife and I saw a grinder that I needed it had a price on it of $129. I thought it was a lot so they said I could get it for $100 no tax, so I bought it after I bought it I went on the Home Depot website and found the same identical grinder for $59. They said this is the better one called the ONE+18 V ,and that's the same identical grinder that Home Depot has. I really wasn't looking to pay almost double for what I needed .
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October 2023 by John Smith
Heidi was a great assistant and gave me a great price for my piece I’ll be coming back again thank you
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October 2023 by Monica Martinez
Stephanie was more than helpful. She guided me on a Cuban purchase. Even Facetimed another store to check their inventory. 5 star shop. Go here!!!
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October 2023 by J Dub
It’s a nice pawn shop the employees are nice and they’ll try to work something out with you whenever they can.
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October 2023 by Timothy Slater
Greetings to all I must say Actually, I am elated to have indulge on people with great hospitality skills. U were very cordial I appreciate your kindness thank u
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October 2023 by Carlos Olvera
The Customer Servive is just like I expected, the name speaks for itself they treat you like family so you should do the same…
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September 2023 by tavon mccullum
Jesus made my day the best customer service I ever had in my whole life at pawn shop the man made me feel at home family wise ? I would go there anytime
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September 2023 by Ms Toya Rigby
Exceptional pawnshop! Exceptional staff! Gives you a real 'family' experience every time you go there! Best pawnshop in Miami hands down!
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August 2023 by Ricardo Ximeno
Good customer service and very attentive. Love the way they feel.
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August 2023 by Maurice Brown Sr
I was not happy with this Pawn on transaction this time but I would never give you guys up because I always have my back much love and y'all is attending my book
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August 2023 by Kimberly Son
GREAT CUSTOMER SERVICECLEAN STORE AND VERY FRIENDLY AND I LOVE THE PRICES AND HELP THERES A COUPLE SPECIALS ONES I LOVE THERE MR JAMIE MATUS IS MY NUMBER ONE GO TO GUY????? shop there before any whereI will be back
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August 2023 by 144000 2300days
Very helpful try to get me a discount but they couldn't because the product was new but I bought something anyway
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July 2023 by Mimi Madison
I don’t like giving bad reviews, but i just called an was put on hold twice both times for 10mins then i hung up to call back and now no answer, if you guys are to busy just ask the caller to call back at a better time , Don’t just not pick up the phone now , All i had was a simple 2 min question, i really didn’t appreciate that kind of professionalism ???
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June 2023 by Vernon Bartlett
My experience was phenomenal! They were courteous and friendly. They gave me an honest report on the value of my item and gave a very competitive offer for it. I'm very satisfied with my visit and recommend them to anyone who needs the service of a pawn shop that shows top notch integrity!
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June 2023 by nolia lopez
La Familia Pawn was an amazing experience!! It really felt like family 100/10 recommend again!! I needed help and they were able to help me out so much !! Jaime fellow Catracho was great he made me feel welcomed!!